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Design for Six Sigma (DFSS) is the methodology associated with the design of a process, product, or service, which results in Six Sigma output that satisfies both the external customer and internal business...
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Design for Six Sigma (DFSS) is the methodology associated with the design of a process, product, or service, which results in Six Sigma output that satisfies both the external customer and internal business requirements. DFSS is an innovative strategy for the design or redesign of a process, product, or service from the ground up. This course examines several of the common methodologies utilized in Design for Six Sigma (DFSS), beginning with the two common counterparts to the DMAIC methodology: DMADV and DMADOV. Design for X is emerging as an important knowledge-based multifunctional approach to design that is aimed at particular prioritized process constraints, such as cost, manufacturability, testability, or maintainability. This course explores several constraints in more detail, offering strategies for achieving designs concentrated on the chosen criteria. Another recently developed approach, robust design, uses parameter and tolerance control to produce designs which will be reliable during manufacturing and while in use. This course will address the basic aims of parameter control, tolerance design, and statistical tolerancing. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in SkillSoft's ASQ-aligned Green Belt curriculum.
Design for Six Sigma (DFSS) is the methodology associated with the design of a process, product, or service, which results in Six Sigma output that satisfies both the external customer and internal business requirements. DFSS is an innovative strategy for the design or redesign of a process, product, or service from the ground up. This course examines several of the common methodologies utilized in Design for Six Sigma (DFSS), beginning with the two common counterparts to the DMAIC methodology: DMADV and DMADOV. Design for X is emerging as an important knowledge-based multifunctional approach to design that is aimed at particular prioritized process constraints, such as cost, manufacturability, testability, or maintainability. This course explores several constraints in more detail, offering strategies for achieving designs concentrated on the chosen criteria. Another recently developed approach, robust design, uses parameter and tolerance control to produce designs which will be reliable during manufacturing and while in use. This course will address the basic aims of parameter control, tolerance design, and statistical tolerancing. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in SkillSoft's ASQ-aligned Green Belt curriculum.
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Produced by: SkillSoft
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less...
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Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less isolated and can improve their sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication. Paying attention to another’s communication needs is one of the most important duties of any healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet the needs of those for whom they care.
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less isolated and can improve their sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication. Paying attention to another’s communication needs is one of the most important duties of any healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet the needs of those for whom they care.
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Produced by: Ed4Online
La comunicación con otros es una necesidad básica del ser humano, y la base de toda interacción social. Cuando se logra una comunicacion efectiva entre el personal de salud y las personas de quienes cuidan,...
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La comunicación con otros es una necesidad básica del ser humano, y la base de toda interacción social. Cuando se logra una comunicacion efectiva entre el personal de salud y las personas de quienes cuidan, esto ayuda a los pacientes a sentirse menos aislados y aumenta su sensación de bienestar. Muchas veces, factores como la edad, padecimientos o discapacidades pueden representar barreras para que esta comunicación sea efectiva. Uno de los deberes más importantes del personal de salud es ser consciente de las necesidades de comunicación de una persona. Una vez que el personal entiende cómo funciona el proceso de comunicación y de qué forma enviar y recibir mensajes de manera efectiva, los trabajadores se vuelven mejores para cubrir las necesidades de todos los pacientes bajo su cuidado.
La comunicación con otros es una necesidad básica del ser humano, y la base de toda interacción social. Cuando se logra una comunicacion efectiva entre el personal de salud y las personas de quienes cuidan, esto ayuda a los pacientes a sentirse menos aislados y aumenta su sensación de bienestar. Muchas veces, factores como la edad, padecimientos o discapacidades pueden representar barreras para que esta comunicación sea efectiva. Uno de los deberes más importantes del personal de salud es ser consciente de las necesidades de comunicación de una persona. Una vez que el personal entiende cómo funciona el proceso de comunicación y de qué forma enviar y recibir mensajes de manera efectiva, los trabajadores se vuelven mejores para cubrir las necesidades de todos los pacientes bajo su cuidado.
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Produced by: Ed4Online
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an...
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Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an improved sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication, especially when patients lose some or all ability to hear the spoken word. Paying attention to another’s communication needs is one of the most important duties of the healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an improved sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication, especially when patients lose some or all ability to hear the spoken word. Paying attention to another’s communication needs is one of the most important duties of the healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
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Produced by: Ed4Online
Evaluation of basic rehabilitation nursing competencies for communication.
Evaluation of basic rehabilitation nursing competencies for communication.
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Produced by: ARN - Association of Rehabilitation Nurses
Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center....
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Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate, the Customer Service Representative (CSR) must understand how to adapt to these different styles and emotions before the customer's problems can be dealt with. This course explains how to adapt to the different communication types and identifies the common emotions that customers experience when contacting the support center. It also explains how to adapt your writing skills to communicate through e-mail and to document incidents. This course helps to prepare learners interested in the CSR Certification, which is targeted to individuals wishing to qualify to work in a customer support center or help desk environment.
Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate, the Customer Service Representative (CSR) must understand how to adapt to these different styles and emotions before the customer's problems can be dealt with. This course explains how to adapt to the different communication types and identifies the common emotions that customers experience when contacting the support center. It also explains how to adapt your writing skills to communicate through e-mail and to document incidents. This course helps to prepare learners interested in the CSR Certification, which is targeted to individuals wishing to qualify to work in a customer support center or help desk environment.
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Produced by: SkillSoft
Microsoft Outlook 2007 is a versatile e-mail client application that offers numerous features for interacting and sharing information with others. This course demonstrates the new Outlook 2007 search feature,...
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Microsoft Outlook 2007 is a versatile e-mail client application that offers numerous features for interacting and sharing information with others. This course demonstrates the new Outlook 2007 search feature, Instant Search, which is used to locate and manipulate e-mail messages and other Outlook items. It also explores printing options using a variety of print styles. Lastly, RSS feeds will be discussed in depth, explaining how Outlook 2007 users can conveniently view content from multiple sources, such as news outlets or blogs, from a central location.
Microsoft Outlook 2007 is a versatile e-mail client application that offers numerous features for interacting and sharing information with others. This course demonstrates the new Outlook 2007 search feature, Instant Search, which is used to locate and manipulate e-mail messages and other Outlook items. It also explores printing options using a variety of print styles. Lastly, RSS feeds will be discussed in depth, explaining how Outlook 2007 users can conveniently view content from multiple sources, such as news outlets or blogs, from a central location.
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Produced by: SkillSoft
The Workplace Bullying Institute defines Bullying as repeated health-harming mistreatment of an employee. In this Compliance Expert Impact, Wendy Fischman explores the role of managers in preventing bullying...
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The Workplace Bullying Institute defines Bullying as repeated health-harming mistreatment of an employee. In this Compliance Expert Impact, Wendy Fischman explores the role of managers in preventing bullying and abusive conduct in the workplace.
The Workplace Bullying Institute defines Bullying as repeated health-harming mistreatment of an employee. In this Compliance Expert Impact, Wendy Fischman explores the role of managers in preventing bullying and abusive conduct in the workplace.
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Produced by: SkillSoft
The Workplace Bullying Institute defines Bullying as repeated health-harming mistreatment of an employee. In this Compliance Expert Impact, Catherine Guttman-McCabe explains bullying in the workplace and how...
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The Workplace Bullying Institute defines Bullying as repeated health-harming mistreatment of an employee. In this Compliance Expert Impact, Catherine Guttman-McCabe explains bullying in the workplace and how it can impact an organization.
The Workplace Bullying Institute defines Bullying as repeated health-harming mistreatment of an employee. In this Compliance Expert Impact, Catherine Guttman-McCabe explains bullying in the workplace and how it can impact an organization.
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Produced by: SkillSoft
Diversity carries many benefits to an organization, but attracting a diverse applicant pool isnt always simply a matter of advertising open positions. In this Compliance Expert Impact, Catherine...
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Diversity carries many benefits to an organization, but attracting a diverse applicant pool isnt always simply a matter of advertising open positions. In this Compliance Expert Impact, Catherine Guttman-McCabe explains steps an organization can take to help ensure a diverse applicant pool.
Diversity carries many benefits to an organization, but attracting a diverse applicant pool isnt always simply a matter of advertising open positions. In this Compliance Expert Impact, Catherine Guttman-McCabe explains steps an organization can take to help ensure a diverse applicant pool.
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Produced by: SkillSoft
Diversity has a direct impact on corporate success. In this Compliance Expert Impact, Catherine Guttman-McCabe explores the value of diversity in the workplace.
Diversity has a direct impact on corporate success. In this Compliance Expert Impact, Catherine Guttman-McCabe explores the value of diversity in the workplace.
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Produced by: SkillSoft
Retaliation can be damaging to an organization. As a manager, you are positioned to confront and eliminate retaliation in defense of your employees. In this Compliance Expert Impact, Wendy Fischman discusses...
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Retaliation can be damaging to an organization. As a manager, you are positioned to confront and eliminate retaliation in defense of your employees. In this Compliance Expert Impact, Wendy Fischman discusses the role of managers in preventing and addressing retaliation.
Retaliation can be damaging to an organization. As a manager, you are positioned to confront and eliminate retaliation in defense of your employees. In this Compliance Expert Impact, Wendy Fischman discusses the role of managers in preventing and addressing retaliation.
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Produced by: SkillSoft
Harassment in the workplace isnt always cut and dry. In some instances, it isnt clear whether the victims perceptions are accurate or the perpetrators actions intentionally offensive. In this Compliance...
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Harassment in the workplace isnt always cut and dry. In some instances, it isnt clear whether the victims perceptions are accurate or the perpetrators actions intentionally offensive. In this Compliance Expert Impact, Catherine Guttman-McCabe explores a scenario of potential harassment that required further investigation before the truth was revealed.
Harassment in the workplace isnt always cut and dry. In some instances, it isnt clear whether the victims perceptions are accurate or the perpetrators actions intentionally offensive. In this Compliance Expert Impact, Catherine Guttman-McCabe explores a scenario of potential harassment that required further investigation before the truth was revealed.
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Produced by: SkillSoft
Harassment in the workplace isnt always cut and dry. In some instances, it isnt clear whether the victims perceptions are accurate or the perpetrators actions intentionally offensive. In this Compliance...
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Harassment in the workplace isnt always cut and dry. In some instances, it isnt clear whether the victims perceptions are accurate or the perpetrators actions intentionally offensive. In this Compliance Expert Impact, Catherine Guttman-McCabe explores a scenario of potential harassment and the actions taken by an involved manager.
Harassment in the workplace isnt always cut and dry. In some instances, it isnt clear whether the victims perceptions are accurate or the perpetrators actions intentionally offensive. In this Compliance Expert Impact, Catherine Guttman-McCabe explores a scenario of potential harassment and the actions taken by an involved manager.
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Produced by: SkillSoft
Product classification isnt always cut and dry. In this Compliance Expert Impact, Roger Banks explores how classification can pose a real challenge for importers.
Product classification isnt always cut and dry. In this Compliance Expert Impact, Roger Banks explores how classification can pose a real challenge for importers.
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Produced by: SkillSoft
Mobile devices are a significant risk to an organizations network security. In this Compliance Expert Impact, Bill Baker explores steps companies can take to better insulate their networks from mobile...
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Mobile devices are a significant risk to an organizations network security. In this Compliance Expert Impact, Bill Baker explores steps companies can take to better insulate their networks from mobile intrusion.
Mobile devices are a significant risk to an organizations network security. In this Compliance Expert Impact, Bill Baker explores steps companies can take to better insulate their networks from mobile intrusion.
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Produced by: SkillSoft
Phishing is a fraudulent attempt to access personal financial account information or a corporate network. In this Compliance Expert Impact, Bill Baker explores common forms of phishing attempts.
Phishing is a fraudulent attempt to access personal financial account information or a corporate network. In this Compliance Expert Impact, Bill Baker explores common forms of phishing attempts.
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Produced by: SkillSoft
Depending on the context, personal information may need to be protected for confidentiality. Organizations with access to this information need to understand how and when to protect privacy. In this...
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Depending on the context, personal information may need to be protected for confidentiality. Organizations with access to this information need to understand how and when to protect privacy. In this Compliance Expert Impact, Bill Baker presents some examples from the trenches.
Depending on the context, personal information may need to be protected for confidentiality. Organizations with access to this information need to understand how and when to protect privacy. In this Compliance Expert Impact, Bill Baker presents some examples from the trenches.
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Produced by: SkillSoft
Barriers to diversity can exist at every level in an organization. In this Compliance Expert Impact, Catherine Guttman-McCabe explores where employers must take steps to remove barriers and promote diversity.
Barriers to diversity can exist at every level in an organization. In this Compliance Expert Impact, Catherine Guttman-McCabe explores where employers must take steps to remove barriers and promote diversity.
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Produced by: SkillSoft
The complex array of laws governing exports out of the United States can seem overwhelming. In this Compliance Expert Impact, Roger Banks explains how exporters can ensure compliance by following flowcharts...
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The complex array of laws governing exports out of the United States can seem overwhelming. In this Compliance Expert Impact, Roger Banks explains how exporters can ensure compliance by following flowcharts and decision trees developed specifically for aiding in export decisions.
The complex array of laws governing exports out of the United States can seem overwhelming. In this Compliance Expert Impact, Roger Banks explains how exporters can ensure compliance by following flowcharts and decision trees developed specifically for aiding in export decisions.
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Produced by: SkillSoft
The consequences of failing to comply with export control laws can include fines, jail time, and other penalties. In this Compliance Expert Impact, Roger Bank explores the risk of failing to comply with...
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The consequences of failing to comply with export control laws can include fines, jail time, and other penalties. In this Compliance Expert Impact, Roger Bank explores the risk of failing to comply with export control laws.
The consequences of failing to comply with export control laws can include fines, jail time, and other penalties. In this Compliance Expert Impact, Roger Bank explores the risk of failing to comply with export control laws.
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Produced by: SkillSoft
Harassment and retaliation are unwelcome, and in some cases unlawful, adverse actions taken against an employee for engaging in some type of protected activity. In this Compliance Expert Impact, Wendy...
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Harassment and retaliation are unwelcome, and in some cases unlawful, adverse actions taken against an employee for engaging in some type of protected activity. In this Compliance Expert Impact, Wendy Fischman explains what organizations need to know to help protect their employees and their business.
Harassment and retaliation are unwelcome, and in some cases unlawful, adverse actions taken against an employee for engaging in some type of protected activity. In this Compliance Expert Impact, Wendy Fischman explains what organizations need to know to help protect their employees and their business.
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Produced by: SkillSoft
Knowing where a product is produced or assembled is important for determining tariffs and other restrictions for import. In this Compliance Expert Impact, Roger Banks explores country of origin.
Knowing where a product is produced or assembled is important for determining tariffs and other restrictions for import. In this Compliance Expert Impact, Roger Banks explores country of origin.
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Produced by: SkillSoft
Depending on the context, personal information may need to be protected for confidentiality. Organizations with access to this information need to understand how to judge what and when to protect privacy. In...
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Depending on the context, personal information may need to be protected for confidentiality. Organizations with access to this information need to understand how to judge what and when to protect privacy. In this Compliance Expert Impact, Bill Baker explores the basics of privacy and information security.
Depending on the context, personal information may need to be protected for confidentiality. Organizations with access to this information need to understand how to judge what and when to protect privacy. In this Compliance Expert Impact, Bill Baker explores the basics of privacy and information security.
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Produced by: SkillSoft
Antitrust and competition laws have a broader scope than you might realize. They apply not only to corporate-level mergers and acquisitions, but also to proposals you might be drafting or bids youre...
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Antitrust and competition laws have a broader scope than you might realize. They apply not only to corporate-level mergers and acquisitions, but also to proposals you might be drafting or bids youre submitting. This Compliance Impact demonstrates the importance of being aware of antitrust guidelines when engaging with competitors.
Antitrust and competition laws have a broader scope than you might realize. They apply not only to corporate-level mergers and acquisitions, but also to proposals you might be drafting or bids youre submitting. This Compliance Impact demonstrates the importance of being aware of antitrust guidelines when engaging with competitors.
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Produced by: SkillSoft