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Category: Managers

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In this course you will learn about the importance of medical record documentation for the purpose of providing quality patient care. This course will enable you to define the term over-documentation; list...
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In this course you will learn about the importance of medical record documentation for the purpose of providing quality patient care. This course will enable you to define the term over-documentation; list the general rules of copy and paste; and define transparency as it relates to medical documentation.
In this course you will learn about the importance of medical record documentation for the purpose of providing quality patient care. This course will enable you to define the term over-documentation; list the general rules of copy and paste; and define transparency as it relates to medical documentation.
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Produced by: HCCS - Retail Only
In this course you will learn about the importance of following your organization's established policies and procedures for medical record documentation. This course will enable you to identify an access...
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In this course you will learn about the importance of following your organization's established policies and procedures for medical record documentation. This course will enable you to identify an access control related to medical records; list two Centers for Medicare and Medicaid Services (CMS) guidelines for the use of scribes; and recognize one benefit and one risk of template use.
In this course you will learn about the importance of following your organization's established policies and procedures for medical record documentation. This course will enable you to identify an access control related to medical records; list two Centers for Medicare and Medicaid Services (CMS) guidelines for the use of scribes; and recognize one benefit and one risk of template use.
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Produced by: HCCS - Retail Only
Evaluation of basic rehabilitation nursing competencies for dysphagia.
Evaluation of basic rehabilitation nursing competencies for dysphagia.
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Produced by: ARN - Association of Rehabilitation Nurses
Dr. Daniel Amen, an expert on brain health, discusses how to use food to create energy.
Dr. Daniel Amen, an expert on brain health, discusses how to use food to create energy.
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Produced by: Franklin-Covey
Body language often conveys far more than the spoken word, communicating the speaker's underlying intent. This Business Impact focuses on the crucial role that non-verbal cues serve during the course of...
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Body language often conveys far more than the spoken word, communicating the speaker's underlying intent. This Business Impact focuses on the crucial role that non-verbal cues serve during the course of business negotiations.
Body language often conveys far more than the spoken word, communicating the speaker's underlying intent. This Business Impact focuses on the crucial role that non-verbal cues serve during the course of business negotiations.
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Produced by: SkillSoft
Effective decision making requires sound analytics. This impact explores the pitfalls of basing decisions on faulty logic.
Effective decision making requires sound analytics. This impact explores the pitfalls of basing decisions on faulty logic.
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Produced by: SkillSoft
Being well informed is crucial to leading and managing. But how well do you listen to the information you're exposed to? This Challenge Series exercise explores how developing listening skills can help you...
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Being well informed is crucial to leading and managing. But how well do you listen to the information you're exposed to? This Challenge Series exercise explores how developing listening skills can help you achieve your business goals, prevent misunderstandings and unnecessary work, facilitate problem solving, improve client and coworker relationships, and foster self-development.
Being well informed is crucial to leading and managing. But how well do you listen to the information you're exposed to? This Challenge Series exercise explores how developing listening skills can help you achieve your business goals, prevent misunderstandings and unnecessary work, facilitate problem solving, improve client and coworker relationships, and foster self-development.
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Produced by: SkillSoft
Coaching is typically associated with employees who need help with performance or who can benefit from motivation to continue to the top. But coaching is also beneficial to those employees who reside in the...
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Coaching is typically associated with employees who need help with performance or who can benefit from motivation to continue to the top. But coaching is also beneficial to those employees who reside in the middle, particularly when a few small corrections can help them take their performance to the next level. This Challenge Series product examines effective sales coaching. You'll assume the role of a sales manager for an electronics manufacturer.
Coaching is typically associated with employees who need help with performance or who can benefit from motivation to continue to the top. But coaching is also beneficial to those employees who reside in the middle, particularly when a few small corrections can help them take their performance to the next level. This Challenge Series product examines effective sales coaching. You'll assume the role of a sales manager for an electronics manufacturer.
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Produced by: SkillSoft
Nothing reinforces instruction better than actual case studies. This is especially true of peripheral & cardiology coding, which comes with some of the most complicated rules in all of medicine. The...
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Nothing reinforces instruction better than actual case studies. This is especially true of peripheral & cardiology coding, which comes with some of the most complicated rules in all of medicine. The Peripheral & Cardiology Case Studies contain documentation from actual procedures, so you can better understand how to correctly assign both CPT® and ICD-9 codes.
Nothing reinforces instruction better than actual case studies. This is especially true of peripheral & cardiology coding, which comes with some of the most complicated rules in all of medicine. The Peripheral & Cardiology Case Studies contain documentation from actual procedures, so you can better understand how to correctly assign both CPT® and ICD-9 codes.
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Produced by: MedLearn Publishing
Named “Britain’s Best Boss,” Emma Brandon is an ordinary nursing supervisor who empowered her staff to give their highest and best efforts.
Named “Britain’s Best Boss,” Emma Brandon is an ordinary nursing supervisor who empowered her staff to give their highest and best efforts.
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Produced by: Franklin-Covey
With Emotional Intelligence lessons, staff will begin to grow in their understanding of their own emotional intelligence and then apply their own personal response to the gap between their previous behavior...
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With Emotional Intelligence lessons, staff will begin to grow in their understanding of their own emotional intelligence and then apply their own personal response to the gap between their previous behavior and what the patient needs.
With Emotional Intelligence lessons, staff will begin to grow in their understanding of their own emotional intelligence and then apply their own personal response to the gap between their previous behavior and what the patient needs.
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Produced by: Task To Touch
To empathize is to understand another without judging, agreeing, or disagreeing. Dr. Stephen R. Covey shows how Empathic Listening is the shortest route to understanding.
To empathize is to understand another without judging, agreeing, or disagreeing. Dr. Stephen R. Covey shows how Empathic Listening is the shortest route to understanding.
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Produced by: Franklin-Covey
Dismissing an employee is a serious matter that demands forethought and thoroughness. This Challenge Series product addresses the three primary reasons for dismissing an employee and the process involved with...
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Dismissing an employee is a serious matter that demands forethought and thoroughness. This Challenge Series product addresses the three primary reasons for dismissing an employee and the process involved with taking action.
Dismissing an employee is a serious matter that demands forethought and thoroughness. This Challenge Series product addresses the three primary reasons for dismissing an employee and the process involved with taking action.
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Produced by: SkillSoft
It isn't enough to simply offer competitive salaries and benefits. Employees must be made to feel valued. This challenge focuses on methods for keeping employees engaged in their jobs.
It isn't enough to simply offer competitive salaries and benefits. Employees must be made to feel valued. This challenge focuses on methods for keeping employees engaged in their jobs.
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Produced by: SkillSoft
This course identifies the main requirements of EMTALA, including patients who are covered under EMTALA. It also addresses what to do when emergencies arise in areas outside of an emergency department and...
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This course identifies the main requirements of EMTALA, including patients who are covered under EMTALA. It also addresses what to do when emergencies arise in areas outside of an emergency department and when EMTALA obligations end.
This course identifies the main requirements of EMTALA, including patients who are covered under EMTALA. It also addresses what to do when emergencies arise in areas outside of an emergency department and when EMTALA obligations end.
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Produced by: HCCS - Retail Only
This course identifies the documents that must be maintained in EMTALA, as well as defining a medical screening examination or MSE. In addition the course identifies what is prohibited in delaying an MSE. ...
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This course identifies the documents that must be maintained in EMTALA, as well as defining a medical screening examination or MSE. In addition the course identifies what is prohibited in delaying an MSE. Finally, it addresses activities that are permitted related to an MSE.
This course identifies the documents that must be maintained in EMTALA, as well as defining a medical screening examination or MSE. In addition the course identifies what is prohibited in delaying an MSE. Finally, it addresses activities that are permitted related to an MSE.
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Produced by: HCCS - Retail Only
This course addresses the actions that must be taken if a vulnerable person walks out and what to do if a patient refuses a medical screening examination or MSE. In addition, what steps must be taken if a...
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This course addresses the actions that must be taken if a vulnerable person walks out and what to do if a patient refuses a medical screening examination or MSE. In addition, what steps must be taken if a patient walks out during an MSE without informing staff or leaves the facility against medical advise.
This course addresses the actions that must be taken if a vulnerable person walks out and what to do if a patient refuses a medical screening examination or MSE. In addition, what steps must be taken if a patient walks out during an MSE without informing staff or leaves the facility against medical advise.
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Produced by: HCCS - Retail Only
The course assists the learner in identifying when it is appropriate to tranfer a stabilized patient and an unstabilized patient. In addition, it addresses steps that must be taken when transferring a...
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The course assists the learner in identifying when it is appropriate to tranfer a stabilized patient and an unstabilized patient. In addition, it addresses steps that must be taken when transferring a patient to another facility and under what circumstances a hospital has a duty to accept transfers under EMTALA.
The course assists the learner in identifying when it is appropriate to tranfer a stabilized patient and an unstabilized patient. In addition, it addresses steps that must be taken when transferring a patient to another facility and under what circumstances a hospital has a duty to accept transfers under EMTALA.
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Produced by: HCCS - Retail Only
This course addresses instances which require reporting of suspected EMTALA violations. It also explains the non-retaliation provisions for reporting a suspected violation and identifies the penalies for an...
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This course addresses instances which require reporting of suspected EMTALA violations. It also explains the non-retaliation provisions for reporting a suspected violation and identifies the penalies for an EMTALA violation.
This course addresses instances which require reporting of suspected EMTALA violations. It also explains the non-retaliation provisions for reporting a suspected violation and identifies the penalies for an EMTALA violation.
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Produced by: HCCS - Retail Only
The impact of neglecting your physical and mental energy and an overview of the 5 Energy Drivers.
The impact of neglecting your physical and mental energy and an overview of the 5 Energy Drivers.
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Produced by: Franklin-Covey
Anyone who has ever been in charge of others at work has wondered about their ability to manage a diverse workforce. This can be especially challenging in a long-term care facility because managers are not...
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Anyone who has ever been in charge of others at work has wondered about their ability to manage a diverse workforce. This can be especially challenging in a long-term care facility because managers are not only responsible for the people they supervise, they are also responsible for everyone under their team’s care. At the very least, managing a diverse workforce means following all federal, state, and local equal employment opportunity laws. But the real purpose of a diversity program is to create a positive workplace where no one feels they are at an advantage or disadvantage, leading to a happier, more productive workforce. This course discusses the relevant employment laws, how diversity is measured, and how to create a more diverse workforce.
Anyone who has ever been in charge of others at work has wondered about their ability to manage a diverse workforce. This can be especially challenging in a long-term care facility because managers are not only responsible for the people they supervise, they are also responsible for everyone under their team’s care. At the very least, managing a diverse workforce means following all federal, state, and local equal employment opportunity laws. But the real purpose of a diversity program is to create a positive workplace where no one feels they are at an advantage or disadvantage, leading to a happier, more productive workforce. This course discusses the relevant employment laws, how diversity is measured, and how to create a more diverse workforce.
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Produced by: Ed4Online
Managers often face complex ethical dilemmas. This Challenge examines a situation that requires taking obligations, duties, and responsibilities into consideration.
Managers often face complex ethical dilemmas. This Challenge examines a situation that requires taking obligations, duties, and responsibilities into consideration.
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Produced by: SkillSoft
In this monograph CMHS (Center for Mental Health Services) the role self-disclosure plays in reducing stigma and discrimination associated with mental illness.
In this monograph CMHS (Center for Mental Health Services) the role self-disclosure plays in reducing stigma and discrimination associated with mental illness.
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Produced by: Quantum Units Education
This courselooks at the policies and standards in place by reputable cooperatives such as the American Medical Association and the Joint Commission on Accreditation of Healthcare Organizations. Common signs...
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This courselooks at the policies and standards in place by reputable cooperatives such as the American Medical Association and the Joint Commission on Accreditation of Healthcare Organizations. Common signs and symptoms of substance abuse along with the steps of reporting said abuse are also discussed. The end of the article contains other resources available for those with the substance abuse problem along with those reporting the problem.
This courselooks at the policies and standards in place by reputable cooperatives such as the American Medical Association and the Joint Commission on Accreditation of Healthcare Organizations. Common signs and symptoms of substance abuse along with the steps of reporting said abuse are also discussed. The end of the article contains other resources available for those with the substance abuse problem along with those reporting the problem.
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Produced by: Quantum Units Education
OVERVIEW: Large RFP decisions impact across the organization and therefore warrant board attention. The RFP process can be an early indicator of supply chain risk. Boards should identify their goals for...
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OVERVIEW: Large RFP decisions impact across the organization and therefore warrant board attention. The RFP process can be an early indicator of supply chain risk. Boards should identify their goals for the RFP process and determine how the board should be involved. In order to fully participate in the RFP process at the board level, board members should have an understanding of best practices for conducting a successful RFP process.
OVERVIEW: Large RFP decisions impact across the organization and therefore warrant board attention. The RFP process can be an early indicator of supply chain risk. Boards should identify their goals for the RFP process and determine how the board should be involved. In order to fully participate in the RFP process at the board level, board members should have an understanding of best practices for conducting a successful RFP process.
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