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This course focuses on how hospital leaders and other hospital staff can better identify report monitor and prevent medical errors in patients with limited English proficiency. In addition a training module...
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This course focuses on how hospital leaders and other hospital staff can better identify report monitor and prevent medical errors in patients with limited English proficiency. In addition a training module that teaches a set of team behaviors and structured communication tools designed to reduce medical errors for LEP patients is included.
This course focuses on how hospital leaders and other hospital staff can better identify report monitor and prevent medical errors in patients with limited English proficiency. In addition a training module that teaches a set of team behaviors and structured communication tools designed to reduce medical errors for LEP patients is included.
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Produced by: Quantum Units Education
Leaders with a strong mixture of emotional awareness, self-management, and social skills navigate relationships more effectively and are more likely to be successful in their personal and professional lives....
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Leaders with a strong mixture of emotional awareness, self-management, and social skills navigate relationships more effectively and are more likely to be successful in their personal and professional lives. This course provides you with an understanding of why emotional intelligence abilities are important to you as a leader. It also provides you with practical, positive techniques for promoting and improving emotional intelligence as a leader within your business environment.
Leaders with a strong mixture of emotional awareness, self-management, and social skills navigate relationships more effectively and are more likely to be successful in their personal and professional lives. This course provides you with an understanding of why emotional intelligence abilities are important to you as a leader. It also provides you with practical, positive techniques for promoting and improving emotional intelligence as a leader within your business environment.
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Produced by: SkillSoft
Insurance is a form of risk management for individuals, families, and organizations, and even for insurers themselves through reinsurance. Life and health insurance companies offer their products so that the...
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Insurance is a form of risk management for individuals, families, and organizations, and even for insurers themselves through reinsurance. Life and health insurance companies offer their products so that the insured - the policyholders - can have peace of mind and protection from the inevitable consequences of life, such as personal injury, disability, health care costs, and death. This course presents a high-level view of key products and services associated with life, health care, long-term care, disability, and general insurance for individuals and organizations.
Insurance is a form of risk management for individuals, families, and organizations, and even for insurers themselves through reinsurance. Life and health insurance companies offer their products so that the insured - the policyholders - can have peace of mind and protection from the inevitable consequences of life, such as personal injury, disability, health care costs, and death. This course presents a high-level view of key products and services associated with life, health care, long-term care, disability, and general insurance for individuals and organizations.
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Produced by: SkillSoft
Good coaching means more than just passing on skills—it’s also helping others see their own potential. Dr. Stephen R. Covey tells about the person who ignited his self-confidence and purpose in life.
Good coaching means more than just passing on skills—it’s also helping others see their own potential. Dr. Stephen R. Covey tells about the person who ignited his self-confidence and purpose in life.
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Produced by: Franklin-Covey
Liquidity of a bank describes its ability to meet out its debt obligations as and when they arise without incurring unacceptably large losses. A sound liquidity risk management framework comprises an array of...
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Liquidity of a bank describes its ability to meet out its debt obligations as and when they arise without incurring unacceptably large losses. A sound liquidity risk management framework comprises an array of metrics, measurement, and monitoring tools to assist supervisors in identifying and analyzing liquidity risks. Basel III introduced several liquidity risk standards, including two liquidity ratios to assess the liquidity risk and to ensure that banks survive liquidity pressures. Basel III also introduced a set of monitoring tools aimed at capturing specific information related to a bank's cash flows, balance sheet structure, available unencumbered collateral and certain market indicators. This course presents a high-level view of common liquidity risk ratios, measurement and monitoring of liquidity risk, and application of liquidity risk management tools. It discusses key liquidity risk standards and tools for measuring and monitoring liquidity risk in banks. The course also provides a brief introduction to the key considerations in the application of liquidity standards in a bank.
Liquidity of a bank describes its ability to meet out its debt obligations as and when they arise without incurring unacceptably large losses. A sound liquidity risk management framework comprises an array of metrics, measurement, and monitoring tools to assist supervisors in identifying and analyzing liquidity risks. Basel III introduced several liquidity risk standards, including two liquidity ratios to assess the liquidity risk and to ensure that banks survive liquidity pressures. Basel III also introduced a set of monitoring tools aimed at capturing specific information related to a bank's cash flows, balance sheet structure, available unencumbered collateral and certain market indicators. This course presents a high-level view of common liquidity risk ratios, measurement and monitoring of liquidity risk, and application of liquidity risk management tools. It discusses key liquidity risk standards and tools for measuring and monitoring liquidity risk in banks. The course also provides a brief introduction to the key considerations in the application of liquidity standards in a bank.
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Produced by: SkillSoft
Effective listening requires focus and active concentration. This challenge explores skills and methods for listening for comprehension and productive communication.
Effective listening requires focus and active concentration. This challenge explores skills and methods for listening for comprehension and productive communication.
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Produced by: SkillSoft
Great teams live by a strong set of values. This inspiring video helps people define the values that enable them to succeed individually and as a team.
Great teams live by a strong set of values. This inspiring video helps people define the values that enable them to succeed individually and as a team.
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Produced by: Franklin-Covey
This course contains 56 regulatory rights of medium- and long-term care residents under federal law. The format begins with a commonly asked question regarding resident rights and then answers the question...
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This course contains 56 regulatory rights of medium- and long-term care residents under federal law. The format begins with a commonly asked question regarding resident rights and then answers the question based on federal law.
This course contains 56 regulatory rights of medium- and long-term care residents under federal law. The format begins with a commonly asked question regarding resident rights and then answers the question based on federal law.
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Produced by: Quantum Units Education
Too often meetings are not a productive use of time. This Business Impact examines how to run meetings that are useful and efficient.
Too often meetings are not a productive use of time. This Business Impact examines how to run meetings that are useful and efficient.
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Produced by: SkillSoft
Don't listen to claims that cold calling is dead. It's alive and well, and remains an effective sales tactic. This Business Impact explores how to engage prospects during a cold call and, ultimately, get them...
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Don't listen to claims that cold calling is dead. It's alive and well, and remains an effective sales tactic. This Business Impact explores how to engage prospects during a cold call and, ultimately, get them to take action.
Don't listen to claims that cold calling is dead. It's alive and well, and remains an effective sales tactic. This Business Impact explores how to engage prospects during a cold call and, ultimately, get them to take action.
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Produced by: SkillSoft
Transitioning into a management position can be both exciting and potentially overwhelming. The shift from individual contributor to leader requires confidence, solid communication, and a clearly defined plan...
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Transitioning into a management position can be both exciting and potentially overwhelming. The shift from individual contributor to leader requires confidence, solid communication, and a clearly defined plan of action. This Challenge Series exercise explores the benefits of drafting a transition strategy.
Transitioning into a management position can be both exciting and potentially overwhelming. The shift from individual contributor to leader requires confidence, solid communication, and a clearly defined plan of action. This Challenge Series exercise explores the benefits of drafting a transition strategy.
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Produced by: SkillSoft
The hilarious story of how Southwest Airlines resolved a conflict with a much smaller company and built a lasting relationship at the same time.
The hilarious story of how Southwest Airlines resolved a conflict with a much smaller company and built a lasting relationship at the same time.
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Produced by: Franklin-Covey
During the credit crisis of 2007, many of the problems were not a result of shortage of capital, but of enormous liquidity risk taken by banks. When the Basel Committee on Banking Supervision introduced the...
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During the credit crisis of 2007, many of the problems were not a result of shortage of capital, but of enormous liquidity risk taken by banks. When the Basel Committee on Banking Supervision introduced the third Basel Accord, or Basel III, in December 2010, it required banks to have stronger liquidity standards as well as better risk management and supervision. As a result, Basel III introduced several liquidity risk measurement, management, and supervision tools and guidelines for banks, including two liquidity ratios to provide supervisors with important information required to assess the liquidity risk of a bank and to ensure that banks survive liquidity pressures. Basel III also introduced several principles that banks should follow for efficient management and supervision of their liquidity risk. This course discusses liquidity, liquidity risk, and its management. It introduces the two key liquidity risk ratios - the liquidity coverage ratio and the net stable funding ratio. The course then introduces various principles for governance, public disclosure, supervision, measurement, and management of liquidity risk at banks.
During the credit crisis of 2007, many of the problems were not a result of shortage of capital, but of enormous liquidity risk taken by banks. When the Basel Committee on Banking Supervision introduced the third Basel Accord, or Basel III, in December 2010, it required banks to have stronger liquidity standards as well as better risk management and supervision. As a result, Basel III introduced several liquidity risk measurement, management, and supervision tools and guidelines for banks, including two liquidity ratios to provide supervisors with important information required to assess the liquidity risk of a bank and to ensure that banks survive liquidity pressures. Basel III also introduced several principles that banks should follow for efficient management and supervision of their liquidity risk. This course discusses liquidity, liquidity risk, and its management. It introduces the two key liquidity risk ratios - the liquidity coverage ratio and the net stable funding ratio. The course then introduces various principles for governance, public disclosure, supervision, measurement, and management of liquidity risk at banks.
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Produced by: SkillSoft
To manage well, you need to develop many different skills, among which is the ability to show care and appreciation for your employees. It's important to remember that the people who work for you have hopes,...
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To manage well, you need to develop many different skills, among which is the ability to show care and appreciation for your employees. It's important to remember that the people who work for you have hopes, goals, and aspirations as well as fears, anxieties, and doubts. To have good relationships with your direct reports, you need to recognize their humanity and care about them as people, not just as employees. This course describes what it means to be a caring manager. Specifically, it outlines the behaviors that a caring manager exhibits, such as showing genuine interest and an engagement in the lives of employees. This course also describes ways you can show that you are a caring manager.
To manage well, you need to develop many different skills, among which is the ability to show care and appreciation for your employees. It's important to remember that the people who work for you have hopes, goals, and aspirations as well as fears, anxieties, and doubts. To have good relationships with your direct reports, you need to recognize their humanity and care about them as people, not just as employees. This course describes what it means to be a caring manager. Specifically, it outlines the behaviors that a caring manager exhibits, such as showing genuine interest and an engagement in the lives of employees. This course also describes ways you can show that you are a caring manager.
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Produced by: SkillSoft
As a manager, you will inevitably encounter direct reports who exhibit difficult behavior, which can disrupt entire teams and departments. It's your job to confront difficult behavior as early as possible to...
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As a manager, you will inevitably encounter direct reports who exhibit difficult behavior, which can disrupt entire teams and departments. It's your job to confront difficult behavior as early as possible to minimize the disruption. Whether they are blatant or less obvious, behavioral problems need to be addressed before they affect morale and productivity. If you ignore them, they will eventually affect your team, your company, and possibly even your career. Confronting behavioral problems as they arise can quickly get things back on track and can lead to a more positive work environment for all. This course introduces best practices for confronting your direct reports about their difficult behavior.
As a manager, you will inevitably encounter direct reports who exhibit difficult behavior, which can disrupt entire teams and departments. It's your job to confront difficult behavior as early as possible to minimize the disruption. Whether they are blatant or less obvious, behavioral problems need to be addressed before they affect morale and productivity. If you ignore them, they will eventually affect your team, your company, and possibly even your career. Confronting behavioral problems as they arise can quickly get things back on track and can lead to a more positive work environment for all. This course introduces best practices for confronting your direct reports about their difficult behavior.
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Produced by: SkillSoft
As a manager you are most likely juggling multiple responsibilities at once. In order to accomplish everything you have on your plate, you must identify those tasks which can be handled by others familiar...
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As a manager you are most likely juggling multiple responsibilities at once. In order to accomplish everything you have on your plate, you must identify those tasks which can be handled by others familiar with your work so you can focus on the more time-consuming and demanding responsibilities on your list. Trusting your direct reports and delegating some tasks to them is key to performing effectively as a manager and supports employee development. This course covers the best practices for planning delegation, including deciding what specific tasks to delegate, and identifying who you should delegate tasks to. Additionally, the course provides techniques for carrying through delegation, including providing your direct report with all the information they require to carry out the task. Finally, the course covers the importance of monitoring delegated tasks, including checking in and getting feedback on the tasks you delegate.
As a manager you are most likely juggling multiple responsibilities at once. In order to accomplish everything you have on your plate, you must identify those tasks which can be handled by others familiar with your work so you can focus on the more time-consuming and demanding responsibilities on your list. Trusting your direct reports and delegating some tasks to them is key to performing effectively as a manager and supports employee development. This course covers the best practices for planning delegation, including deciding what specific tasks to delegate, and identifying who you should delegate tasks to. Additionally, the course provides techniques for carrying through delegation, including providing your direct report with all the information they require to carry out the task. Finally, the course covers the importance of monitoring delegated tasks, including checking in and getting feedback on the tasks you delegate.
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Produced by: SkillSoft
A main goal of managing is developing your direct reports. This involves not only coordinating their work in a way so your organization's business objectives are met, but also empowering them and providing...
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A main goal of managing is developing your direct reports. This involves not only coordinating their work in a way so your organization's business objectives are met, but also empowering them and providing opportunities for them to meet their own professional development objectives. This course provides an overview of the importance and benefits of developing your direct reports as a manager, and tactical strategies for doing so. Specifically, this involves an examination of the steps required to assess the development needs of your employees by differentiating individual requirements. Also covered is the importance and methods for creating a development plan with your employees based on their individual requirements, and ways to support the development plan by creating opportunities for practice and growth in skills and abilities. Finally, this course introduces ways to continue supporting employees through follow up and monitoring, and ongoing and timely feedback.
A main goal of managing is developing your direct reports. This involves not only coordinating their work in a way so your organization's business objectives are met, but also empowering them and providing opportunities for them to meet their own professional development objectives. This course provides an overview of the importance and benefits of developing your direct reports as a manager, and tactical strategies for doing so. Specifically, this involves an examination of the steps required to assess the development needs of your employees by differentiating individual requirements. Also covered is the importance and methods for creating a development plan with your employees based on their individual requirements, and ways to support the development plan by creating opportunities for practice and growth in skills and abilities. Finally, this course introduces ways to continue supporting employees through follow up and monitoring, and ongoing and timely feedback.
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Produced by: SkillSoft
The population as a whole is becoming ever more diverse. Naturally, these societal changes are mirrored in the workplace. The most forward-looking organizations recognize the importance of managing a diverse...
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The population as a whole is becoming ever more diverse. Naturally, these societal changes are mirrored in the workplace. The most forward-looking organizations recognize the importance of managing a diverse workforce effectively. In turn, those managers who have the skills to lead a diverse team successfully are highly valued. This course describes what diversity is, including its benefits. It also covers how to prepare to manage a diverse team by understanding key diversity issues and setting ground rules. Finally, it delineates techniques for managing a diverse team.
The population as a whole is becoming ever more diverse. Naturally, these societal changes are mirrored in the workplace. The most forward-looking organizations recognize the importance of managing a diverse workforce effectively. In turn, those managers who have the skills to lead a diverse team successfully are highly valued. This course describes what diversity is, including its benefits. It also covers how to prepare to manage a diverse team by understanding key diversity issues and setting ground rules. Finally, it delineates techniques for managing a diverse team.
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Produced by: SkillSoft
While often considered destructive, conflict can prove beneficial if properly managed. This challenge focuses on methods for managing conflict.
While often considered destructive, conflict can prove beneficial if properly managed. This challenge focuses on methods for managing conflict.
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Produced by: SkillSoft
Leveraging diversity is a key for all organizations. This Challenge examines how diversity elements relate to business strategy.
Leveraging diversity is a key for all organizations. This Challenge examines how diversity elements relate to business strategy.
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Produced by: SkillSoft
Managing diversity is one of the hardest challenges any manager can face. The purpose of a diversity program is to create a positive workplace where no one feels they are at an advantaged or disadvantaged;...
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Managing diversity is one of the hardest challenges any manager can face. The purpose of a diversity program is to create a positive workplace where no one feels they are at an advantaged or disadvantaged; they are usually built around one of three management methods: the discrimination and fairness paradigm, the access and legitimacy paradigm, or the learning and effectiveness paradigm. Besides these paradigms, companies also use training programs and other practices to manage diversity.
Managing diversity is one of the hardest challenges any manager can face. The purpose of a diversity program is to create a positive workplace where no one feels they are at an advantaged or disadvantaged; they are usually built around one of three management methods: the discrimination and fairness paradigm, the access and legitimacy paradigm, or the learning and effectiveness paradigm. Besides these paradigms, companies also use training programs and other practices to manage diversity.
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Produced by: Ed4Online
Managing fairly does not necessarily equate to managing equally. This impact explores the difference between treating employees fairly as opposed to equally.
Managing fairly does not necessarily equate to managing equally. This impact explores the difference between treating employees fairly as opposed to equally.
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Produced by: SkillSoft
Goal setting provides opportunity for both personal and professional development. This challenge focuses on creating effective goals for both managers and their employees.
Goal setting provides opportunity for both personal and professional development. This challenge focuses on creating effective goals for both managers and their employees.
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Produced by: SkillSoft
Effective meetings require careful planning and management. This challenge focuses on scheduling and preparing productive meetings.
Effective meetings require careful planning and management. This challenge focuses on scheduling and preparing productive meetings.
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Produced by: SkillSoft
This course was developed from the U.S. Public Health Service Working Group report which updates U.S. Public Health Service recommendations for the management of health-care personnel (HCP) who have...
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This course was developed from the U.S. Public Health Service Working Group report which updates U.S. Public Health Service recommendations for the management of health-care personnel (HCP) who have occupational exposure to blood and/or other body fluids that might contain human immunodeficiency virus (HIV). To ensure timely post-exposure management and administration of HIV PEP clinicians should consider occupational exposures as urgent medical concerns and institutions should take steps to ensure that staff are aware of both the importance of and the institutional mechanisms available for reporting and seeking care for such exposures.
This course was developed from the U.S. Public Health Service Working Group report which updates U.S. Public Health Service recommendations for the management of health-care personnel (HCP) who have occupational exposure to blood and/or other body fluids that might contain human immunodeficiency virus (HIV). To ensure timely post-exposure management and administration of HIV PEP clinicians should consider occupational exposures as urgent medical concerns and institutions should take steps to ensure that staff are aware of both the importance of and the institutional mechanisms available for reporting and seeking care for such exposures.
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Produced by: Quantum Units Education