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This course covers OSHA standard 29 CFR 1910.1030 regarding healthcare worker exposure to bloodborne pathogens. It gives an overview of the standard and addresses specifics on what employers are required to...
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This course covers OSHA standard 29 CFR 1910.1030 regarding healthcare worker exposure to bloodborne pathogens. It gives an overview of the standard and addresses specifics on what employers are required to do when an incident occurs protective measures employers need to take equipment available to reduce the risk of incidents and information about management and use of sharps and catheters.
This course covers OSHA standard 29 CFR 1910.1030 regarding healthcare worker exposure to bloodborne pathogens. It gives an overview of the standard and addresses specifics on what employers are required to do when an incident occurs protective measures employers need to take equipment available to reduce the risk of incidents and information about management and use of sharps and catheters.
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Produced by: Quantum Units Education
Businesses are increasingly outsourcing portions of their accounting. This Business Impact explores the pros and cons of outsourcing financial activities to third party service providers.
Businesses are increasingly outsourcing portions of their accounting. This Business Impact explores the pros and cons of outsourcing financial activities to third party service providers.
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Produced by: SkillSoft
No business survives long without customers, so attracting and retaining your clients and residents over time is very important. One of the bigger mistakes senior housing facilities make is failing to train...
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No business survives long without customers, so attracting and retaining your clients and residents over time is very important. One of the bigger mistakes senior housing facilities make is failing to train their salespeople on relationship management. Taking the time to understand your clients and using this information to exceed their expectations is at the core of every sales dialogue. Negotiating the sales dialogue alone will not result in a sale; the salesperson also needs to gain the potential client's commitment to purchase your services. This course discusses how to overcome any sales resistance from potential clients' in order to close the sale.
No business survives long without customers, so attracting and retaining your clients and residents over time is very important. One of the bigger mistakes senior housing facilities make is failing to train their salespeople on relationship management. Taking the time to understand your clients and using this information to exceed their expectations is at the core of every sales dialogue. Negotiating the sales dialogue alone will not result in a sale; the salesperson also needs to gain the potential client's commitment to purchase your services. This course discusses how to overcome any sales resistance from potential clients' in order to close the sale.
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Produced by: Ed4Online
Sales coaching is about enabling sales people to succeed and that means providing them with the guidance, feedback, and support they need to do their jobs well. It’s not always easy to coach though,...
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Sales coaching is about enabling sales people to succeed and that means providing them with the guidance, feedback, and support they need to do their jobs well. It’s not always easy to coach though, particularly when someone seems resistant to it. This Business Impact dramatizes a situation where a sales manager encounters resistance from a defensive salesperson during a coaching session.
Sales coaching is about enabling sales people to succeed and that means providing them with the guidance, feedback, and support they need to do their jobs well. It’s not always easy to coach though, particularly when someone seems resistant to it. This Business Impact dramatizes a situation where a sales manager encounters resistance from a defensive salesperson during a coaching session.
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Produced by: SkillSoft
Project-based operations have become a key factor in today's business world. The importance of choosing a well planned and proven method for managing projects is a challenge for organizations across the...
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Project-based operations have become a key factor in today's business world. The importance of choosing a well planned and proven method for managing projects is a challenge for organizations across the board. If you think about it, almost every work effort is a project, from constructing a new building within a university campus to designing and delivering a new line of technology products. As projects become the primary method for getting things done and effecting organizational change, it is crucial to follow a recognized, accepted methodology for managing projects. This course introduces you to PRINCE2 project management methodologies. The PRINCE2 methodology is recognized as an international standard for process-based project management. It is a widely used method for project management that has expanded beyond its origins in the UK public sector. This course provides an introduction to the themes, processes and principles of PRINCE2 and is designed to assist learners as part of their preparation for the PRINCE2 Foundation exam. This course will begin by providing an overview of the elements involved with managing projects using PRINCE2. It will also cover the principles of: continued business justification, learn from experience, defined roles and responsibilities, manage by stages, manage by exception and focus on products. PRINCE2® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
Project-based operations have become a key factor in today's business world. The importance of choosing a well planned and proven method for managing projects is a challenge for organizations across the board. If you think about it, almost every work effort is a project, from constructing a new building within a university campus to designing and delivering a new line of technology products. As projects become the primary method for getting things done and effecting organizational change, it is crucial to follow a recognized, accepted methodology for managing projects. This course introduces you to PRINCE2 project management methodologies. The PRINCE2 methodology is recognized as an international standard for process-based project management. It is a widely used method for project management that has expanded beyond its origins in the UK public sector. This course provides an introduction to the themes, processes and principles of PRINCE2 and is designed to assist learners as part of their preparation for the PRINCE2 Foundation exam. This course will begin by providing an overview of the elements involved with managing projects using PRINCE2. It will also cover the principles of: continued business justification, learn from experience, defined roles and responsibilities, manage by stages, manage by exception and focus on products. PRINCE2® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
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SAP provides software systems to automate and integrate business operations across a wide range of activities from the front office to the back office, the field, and the factory floor. Large, integrated...
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SAP provides software systems to automate and integrate business operations across a wide range of activities from the front office to the back office, the field, and the factory floor. Large, integrated systems like SAP are commonly known as ERP (Enterprise Resource Planning) solutions. SAP has a range of ERP solutions which will help to integrate your business processes according to your specific business needs. This course identifies the features and benefits of ERP, and provides an overview of SAP solutions and scenarios for application that will help you identify the SAP solution that's best for your business. This course focuses on the use of SAP R/3, and offers additional information about the upgrades and enhancements available in SAP ERP 6.0.
SAP provides software systems to automate and integrate business operations across a wide range of activities from the front office to the back office, the field, and the factory floor. Large, integrated systems like SAP are commonly known as ERP (Enterprise Resource Planning) solutions. SAP has a range of ERP solutions which will help to integrate your business processes according to your specific business needs. This course identifies the features and benefits of ERP, and provides an overview of SAP solutions and scenarios for application that will help you identify the SAP solution that's best for your business. This course focuses on the use of SAP R/3, and offers additional information about the upgrades and enhancements available in SAP ERP 6.0.
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Produced by: SkillSoft
Evaluation of basic rehabilitation nursing competencies for pain management.
Evaluation of basic rehabilitation nursing competencies for pain management.
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Produced by: ARN - Association of Rehabilitation Nurses
Evaluation of basic rehabilitation nursing competencies for patient and family education.
Evaluation of basic rehabilitation nursing competencies for patient and family education.
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Produced by: ARN - Association of Rehabilitation Nurses
The enforcement of the Emergency Medical Treatment and Labor Act (EMTALA) and the policies designed to ensure that hospitals localities or states are not ""dumping"" indigent mentally ill patients in need of...
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The enforcement of the Emergency Medical Treatment and Labor Act (EMTALA) and the policies designed to ensure that hospitals localities or states are not ""dumping"" indigent mentally ill patients in need of emergency care on other hospitals localities or states in violation of the law are examined in this CEU course. Policy suggestions to better protect the rights of the mentally ill are also considered.
The enforcement of the Emergency Medical Treatment and Labor Act (EMTALA) and the policies designed to ensure that hospitals localities or states are not ""dumping"" indigent mentally ill patients in need of emergency care on other hospitals localities or states in violation of the law are examined in this CEU course. Policy suggestions to better protect the rights of the mentally ill are also considered.
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Produced by: Quantum Units Education
Patient Perception lessons focus on how staff can create a relationship with patients on a level that is personal and respectful. Staff will learn how to neutralize negative perceptions, lay the groundwork...
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Patient Perception lessons focus on how staff can create a relationship with patients on a level that is personal and respectful. Staff will learn how to neutralize negative perceptions, lay the groundwork for the kind of experience patient’s desire, and generate an increasing number of positive impressions through word of mouth and social media.
Patient Perception lessons focus on how staff can create a relationship with patients on a level that is personal and respectful. Staff will learn how to neutralize negative perceptions, lay the groundwork for the kind of experience patient’s desire, and generate an increasing number of positive impressions through word of mouth and social media.
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Produced by: Task To Touch
Evaluation of basic rehabilitation nursing competencies for working with pediatric patients.
Evaluation of basic rehabilitation nursing competencies for working with pediatric patients.
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Produced by: ARN - Association of Rehabilitation Nurses
In the Define phase of Six Sigma DMAIC, teams identify improvement projects that have the maximum potential for return on time, money, and resource investments. For an accurate assessment of these...
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In the Define phase of Six Sigma DMAIC, teams identify improvement projects that have the maximum potential for return on time, money, and resource investments. For an accurate assessment of these opportunities, you need to have correct performance metrics and knowledge of where and how to use them. Later, during the Control phase, performance is assessed again using the same metrics to ensure improvements have been achieved. This course explores some of these metrics, such as defects per unit, defects per million opportunities, rolled throughput yield, process capability indices, and sigma level. It also explains using cost of poor quality to assess the potential gains to the company if the quality of products and processes is improved. This course is aligned with the ASQ Body of Knowledge and is designed to assist Green Belt candidates toward achieving their certification and becoming productive members of their Six Sigma project teams.
In the Define phase of Six Sigma DMAIC, teams identify improvement projects that have the maximum potential for return on time, money, and resource investments. For an accurate assessment of these opportunities, you need to have correct performance metrics and knowledge of where and how to use them. Later, during the Control phase, performance is assessed again using the same metrics to ensure improvements have been achieved. This course explores some of these metrics, such as defects per unit, defects per million opportunities, rolled throughput yield, process capability indices, and sigma level. It also explains using cost of poor quality to assess the potential gains to the company if the quality of products and processes is improved. This course is aligned with the ASQ Body of Knowledge and is designed to assist Green Belt candidates toward achieving their certification and becoming productive members of their Six Sigma project teams.
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Produced by: SkillSoft
Strong leaders need to demonstrate a careful balance of perseverance and flexibility. They must know when to press on despite obstacles and opposition. And they must also know when to alter course. This...
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Strong leaders need to demonstrate a careful balance of perseverance and flexibility. They must know when to press on despite obstacles and opposition. And they must also know when to alter course. This Challenge Series exercise explores the various aspects of perseverance and flexibility that leaders need to consider when faced with an apparent setback.
Strong leaders need to demonstrate a careful balance of perseverance and flexibility. They must know when to press on despite obstacles and opposition. And they must also know when to alter course. This Challenge Series exercise explores the various aspects of perseverance and flexibility that leaders need to consider when faced with an apparent setback.
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Produced by: SkillSoft
This program reviews general guidelines and fundamentals for documenting physician orders within the plan of care and as supplemental verbal orders.
This program reviews general guidelines and fundamentals for documenting physician orders within the plan of care and as supplemental verbal orders.
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Produced by: HCI - Home Care Institute
Wasting time at work is a common problem. This Business Impact examines strategies employees can use to minimize their procrastination.
Wasting time at work is a common problem. This Business Impact examines strategies employees can use to minimize their procrastination.
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Produced by: SkillSoft
Good decision making lies at the heart of success. This impact explores a strategy for ensuring that business decisions are sound.
Good decision making lies at the heart of success. This impact explores a strategy for ensuring that business decisions are sound.
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Produced by: SkillSoft
Marketing is defined as the method for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society. The concept of value is critical for...
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Marketing is defined as the method for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society. The concept of value is critical for understanding marketing. Value is the trade-off between benefits and the sacrifice required to gain them, which is a constantly changing relationship. This course will provide an overview of marketing, including the history of marketing thoughts and an in depth look at value.
Marketing is defined as the method for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society. The concept of value is critical for understanding marketing. Value is the trade-off between benefits and the sacrifice required to gain them, which is a constantly changing relationship. This course will provide an overview of marketing, including the history of marketing thoughts and an in depth look at value.
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Produced by: Ed4Online
Today's marketing is a human-centric practice that contributes to sustaining and improving the world and invites customers into collaboration to create the value they seek. This course will focus on the...
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Today's marketing is a human-centric practice that contributes to sustaining and improving the world and invites customers into collaboration to create the value they seek. This course will focus on the marketing process, or the series of logical steps based on sound business planning that is carried out by corporate marketing departments and others within an organization.
Today's marketing is a human-centric practice that contributes to sustaining and improving the world and invites customers into collaboration to create the value they seek. This course will focus on the marketing process, or the series of logical steps based on sound business planning that is carried out by corporate marketing departments and others within an organization.
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Produced by: Ed4Online
Product is one of the four p's of marketing and includes the goods and services being offered as well as the packaging, customer service, brand reputation, and more. Under the umbrella term marketing mix, the...
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Product is one of the four p's of marketing and includes the goods and services being offered as well as the packaging, customer service, brand reputation, and more. Under the umbrella term marketing mix, the four p's of product, place, price, and promotion represent the elements of a strategy that marketers control. This course will focus on the concepts necessary to understand strategic decisions about products, encompassing all the elements that enable a product to serve its owner.
Product is one of the four p's of marketing and includes the goods and services being offered as well as the packaging, customer service, brand reputation, and more. Under the umbrella term marketing mix, the four p's of product, place, price, and promotion represent the elements of a strategy that marketers control. This course will focus on the concepts necessary to understand strategic decisions about products, encompassing all the elements that enable a product to serve its owner.
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Produced by: Ed4Online
How goods and services reach customers makes up one of the four p's of marketing management, the "marketing mix" of Product, Place, Price, and Promotion. This course covers the issues related to Place,...
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How goods and services reach customers makes up one of the four p's of marketing management, the "marketing mix" of Product, Place, Price, and Promotion. This course covers the issues related to Place, including physical logistics and distribution channel strategy. Place strategy refers to a set of mutually supporting organizations, each with a part to play in making goods or services available to a consumer or business.
How goods and services reach customers makes up one of the four p's of marketing management, the "marketing mix" of Product, Place, Price, and Promotion. This course covers the issues related to Place, including physical logistics and distribution channel strategy. Place strategy refers to a set of mutually supporting organizations, each with a part to play in making goods or services available to a consumer or business.
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Produced by: Ed4Online
Price is a quantifiable way of measuring the value customers place on an offering. Marketers must understand the relationship of price to value, as value reflects and affects the brand image of the offering...
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Price is a quantifiable way of measuring the value customers place on an offering. Marketers must understand the relationship of price to value, as value reflects and affects the brand image of the offering and the company selling it. Price is important to the marketing mix both in how much of an offering will sell and how much profit the sale will generate for the seller.
Price is a quantifiable way of measuring the value customers place on an offering. Marketers must understand the relationship of price to value, as value reflects and affects the brand image of the offering and the company selling it. Price is important to the marketing mix both in how much of an offering will sell and how much profit the sale will generate for the seller.
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Produced by: Ed4Online
Most marketing activity leads to communication activity of one kind or another, ranging from traditional advertising to cutting-edge conversations via social media. Communication activity has a core concept...
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Most marketing activity leads to communication activity of one kind or another, ranging from traditional advertising to cutting-edge conversations via social media. Communication activity has a core concept of developing and communicating branding. This course will explore promotional strategies and their evolution under the influence of media convergence and increasing capacities for one-to-one conversations with customers and prospects will also be addressed.
Most marketing activity leads to communication activity of one kind or another, ranging from traditional advertising to cutting-edge conversations via social media. Communication activity has a core concept of developing and communicating branding. This course will explore promotional strategies and their evolution under the influence of media convergence and increasing capacities for one-to-one conversations with customers and prospects will also be addressed.
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Produced by: Ed4Online
Consumers are the individuals who buy goods and services for personal or household consumption. Consumer behavior is never far from the discussion of any aspect of marketing. This course will discuss how the...
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Consumers are the individuals who buy goods and services for personal or household consumption. Consumer behavior is never far from the discussion of any aspect of marketing. This course will discuss how the innate aspects of consumer behavior interact with marketing practice and how marketers leverage knowledge about consumers to generate profitable transactions and long-term relationships.
Consumers are the individuals who buy goods and services for personal or household consumption. Consumer behavior is never far from the discussion of any aspect of marketing. This course will discuss how the innate aspects of consumer behavior interact with marketing practice and how marketers leverage knowledge about consumers to generate profitable transactions and long-term relationships.
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Produced by: Ed4Online
Marketers must anticipate and plan for the many external factors influencing their strategic decisions. Not only are the factors at work at the current moment a concern but also changes coming over the...
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Marketers must anticipate and plan for the many external factors influencing their strategic decisions. Not only are the factors at work at the current moment a concern but also changes coming over the horizon. Even though external forces are beyond marketers' control, any business decision-maker must still take those influences into account in developing the marketing mix.
Marketers must anticipate and plan for the many external factors influencing their strategic decisions. Not only are the factors at work at the current moment a concern but also changes coming over the horizon. Even though external forces are beyond marketers' control, any business decision-maker must still take those influences into account in developing the marketing mix.
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Produced by: Ed4Online
Marketing management is central to the operation of any business in any industry section. This course will tie together many themes including the basic principles of marketing, the marketing mix, customer...
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Marketing management is central to the operation of any business in any industry section. This course will tie together many themes including the basic principles of marketing, the marketing mix, customer markets, competitors, and environmental influences and move deeper behind the marketing process into the concerns of marketing management. Marketing management requires the functions of analysis, planning, implementation, and control.
Marketing management is central to the operation of any business in any industry section. This course will tie together many themes including the basic principles of marketing, the marketing mix, customer markets, competitors, and environmental influences and move deeper behind the marketing process into the concerns of marketing management. Marketing management requires the functions of analysis, planning, implementation, and control.
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Produced by: Ed4Online