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The proven fact is that desired results are achieved more quickly with the guidance of a personal Coach. When a coach is working to drive performance, the coachee is being held accountable to do what they say...
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The proven fact is that desired results are achieved more quickly with the guidance of a personal Coach. When a coach is working to drive performance, the coachee is being held accountable to do what they say they are going to do, and want to do. This phase of a coaching engagement is called the 'accountability phase' in coaching. It is also the phase when the 'shoulds and ought-tos' bubble to the surface - the things that a Coachee is unconsciously following, instead of their true aspirations. These 'shoulds and ought-tos come from outside the coachee, and it is in this phase that they must be dealt with, by either eliminating them or figuring out a way to deal with them. Towards the end of this phase, the coachee is clicking along and it's time to 'fire' their coach. The coach is no longer needed as the goals of the engagement are creating the coachee's desired outcome. The coach must be able to spot the pending conclusion of the engagement and set the coachee up for sustainability of performance using coaching tactics.
The proven fact is that desired results are achieved more quickly with the guidance of a personal Coach. When a coach is working to drive performance, the coachee is being held accountable to do what they say they are going to do, and want to do. This phase of a coaching engagement is called the 'accountability phase' in coaching. It is also the phase when the 'shoulds and ought-tos' bubble to the surface - the things that a Coachee is unconsciously following, instead of their true aspirations. These 'shoulds and ought-tos come from outside the coachee, and it is in this phase that they must be dealt with, by either eliminating them or figuring out a way to deal with them. Towards the end of this phase, the coachee is clicking along and it's time to 'fire' their coach. The coach is no longer needed as the goals of the engagement are creating the coachee's desired outcome. The coach must be able to spot the pending conclusion of the engagement and set the coachee up for sustainability of performance using coaching tactics.
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Produced by: SkillSoft
When coaching is a new initiative and direction in a company, you can expect some resistance from the people you coach. You need to call on all your emotional intelligence resources, questioning techniques,...
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When coaching is a new initiative and direction in a company, you can expect some resistance from the people you coach. You need to call on all your emotional intelligence resources, questioning techniques, and listening skills to get your coachee to accept feedback and move forward. In this Challenge, you play the role of coach to an IT Systems Engineer who isn't on board with the need for coaching. Your mission is to help him set goals, empower himself, and take action toward more productive working relationships.
When coaching is a new initiative and direction in a company, you can expect some resistance from the people you coach. You need to call on all your emotional intelligence resources, questioning techniques, and listening skills to get your coachee to accept feedback and move forward. In this Challenge, you play the role of coach to an IT Systems Engineer who isn't on board with the need for coaching. Your mission is to help him set goals, empower himself, and take action toward more productive working relationships.
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Produced by: SkillSoft
The commodities and energy markets are generally considered to be some of the largest markets in existence. Every day billions of dollars of commodities such as oil, coal, gold, and sugar are bought and sold...
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The commodities and energy markets are generally considered to be some of the largest markets in existence. Every day billions of dollars of commodities such as oil, coal, gold, and sugar are bought and sold between various traders acting on behalf of producers, manufacturers, and financial institutions. The derivatives market has seen explosive growth around these markets over the decades. Although traditionally used by farmers and other manufacturers to protect themselves against price movements that would affect their profitability, derivatives are now widely used by many financial institutions as a way to profit on speculation and arbitrage. Financial institutions, such as banks and hedge funds, are profit seekers by their inherent nature and are willing to take risks in return for these profits. Hedgers, on the other hand, look to protect themselves by removing risk or hedging. These two different points of view complement each other and have allowed the market to grow rapidly and become quite liquid- for every hedger there is almost always a speculator willing to take the opposite side of the trade. This course covers the fundamental characteristics of the commodities and energy markets. We examine the types of underlying products that are traded, such as various metals and energy producing chemicals, and we also examine what they are used for. We then identify various financial contracts known as derivatives whereby these products may be bought or sold at a predetermined price, in specific quantities, and for delivery at a future date. The course focuses on the features of forward and futures commodity contracts and swap and option commodity contracts and their uses for hedging, speculation, and arbitrage.
The commodities and energy markets are generally considered to be some of the largest markets in existence. Every day billions of dollars of commodities such as oil, coal, gold, and sugar are bought and sold between various traders acting on behalf of producers, manufacturers, and financial institutions. The derivatives market has seen explosive growth around these markets over the decades. Although traditionally used by farmers and other manufacturers to protect themselves against price movements that would affect their profitability, derivatives are now widely used by many financial institutions as a way to profit on speculation and arbitrage. Financial institutions, such as banks and hedge funds, are profit seekers by their inherent nature and are willing to take risks in return for these profits. Hedgers, on the other hand, look to protect themselves by removing risk or hedging. These two different points of view complement each other and have allowed the market to grow rapidly and become quite liquid- for every hedger there is almost always a speculator willing to take the opposite side of the trade. This course covers the fundamental characteristics of the commodities and energy markets. We examine the types of underlying products that are traded, such as various metals and energy producing chemicals, and we also examine what they are used for. We then identify various financial contracts known as derivatives whereby these products may be bought or sold at a predetermined price, in specific quantities, and for delivery at a future date. The course focuses on the features of forward and futures commodity contracts and swap and option commodity contracts and their uses for hedging, speculation, and arbitrage.
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Produced by: SkillSoft
Design for Six Sigma (DFSS) is the methodology associated with the design of a process, product, or service, which results in Six Sigma output that satisfies both the external customer and internal business...
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Design for Six Sigma (DFSS) is the methodology associated with the design of a process, product, or service, which results in Six Sigma output that satisfies both the external customer and internal business requirements. DFSS is an innovative strategy for the design or redesign of a process, product, or service from the ground up. This course examines several of the common methodologies utilized in Design for Six Sigma (DFSS), beginning with the two common counterparts to the DMAIC methodology: DMADV and DMADOV. Design for X is emerging as an important knowledge-based multifunctional approach to design that is aimed at particular prioritized process constraints, such as cost, manufacturability, testability, or maintainability. This course explores several constraints in more detail, offering strategies for achieving designs concentrated on the chosen criteria. Another recently developed approach, robust design, uses parameter and tolerance control to produce designs which will be reliable during manufacturing and while in use. This course will address the basic aims of parameter control, tolerance design, and statistical tolerancing. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in SkillSoft's ASQ-aligned Green Belt curriculum.
Design for Six Sigma (DFSS) is the methodology associated with the design of a process, product, or service, which results in Six Sigma output that satisfies both the external customer and internal business requirements. DFSS is an innovative strategy for the design or redesign of a process, product, or service from the ground up. This course examines several of the common methodologies utilized in Design for Six Sigma (DFSS), beginning with the two common counterparts to the DMAIC methodology: DMADV and DMADOV. Design for X is emerging as an important knowledge-based multifunctional approach to design that is aimed at particular prioritized process constraints, such as cost, manufacturability, testability, or maintainability. This course explores several constraints in more detail, offering strategies for achieving designs concentrated on the chosen criteria. Another recently developed approach, robust design, uses parameter and tolerance control to produce designs which will be reliable during manufacturing and while in use. This course will address the basic aims of parameter control, tolerance design, and statistical tolerancing. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in SkillSoft's ASQ-aligned Green Belt curriculum.
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Produced by: SkillSoft
An effective business case provides a compelling picture of how your solution will drive a customer's business results. It translates the benefits of your solution into measurable outcomes that appeal to...
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An effective business case provides a compelling picture of how your solution will drive a customer's business results. It translates the benefits of your solution into measurable outcomes that appeal to different viewpoints within your customer's company - whether it's the finance manager, the IT manager, or the CEO. This Business Impact follows a sales professional as she communicates the business case for her data analytics solution to individuals at a financial services company.
An effective business case provides a compelling picture of how your solution will drive a customer's business results. It translates the benefits of your solution into measurable outcomes that appeal to different viewpoints within your customer's company - whether it's the finance manager, the IT manager, or the CEO. This Business Impact follows a sales professional as she communicates the business case for her data analytics solution to individuals at a financial services company.
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Produced by: SkillSoft
Communicating a Shared Vision shows how providing a project team with a vision, can help improve team motivation and ensure project success
Communicating a Shared Vision shows how providing a project team with a vision, can help improve team motivation and ensure project success
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Produced by: SkillSoft
Communicating effectively across cultures can be very difficult. Not only must you pay attention to the cultural distinctions of your audience and adjust your style to them, but you also need to adjust your...
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Communicating effectively across cultures can be very difficult. Not only must you pay attention to the cultural distinctions of your audience and adjust your style to them, but you also need to adjust your style to different forms of communication. This course offers guidelines and best practices for speaking and writing across cultures. The course also highlights the importance of keeping your audience's cultural expectations in mind when creating presentations and how to make your presentations effective in a variety of cross-cultural settings. Finally, the course provides a chance to practice communicating effectively through scenarios involving high- and low-context cultures.
Communicating effectively across cultures can be very difficult. Not only must you pay attention to the cultural distinctions of your audience and adjust your style to them, but you also need to adjust your style to different forms of communication. This course offers guidelines and best practices for speaking and writing across cultures. The course also highlights the importance of keeping your audience's cultural expectations in mind when creating presentations and how to make your presentations effective in a variety of cross-cultural settings. Finally, the course provides a chance to practice communicating effectively through scenarios involving high- and low-context cultures.
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Produced by: SkillSoft
Corporate mergers, financial downturns, and outsourcing make for difficult transitions for any company. This impact explores the importance of clear, thorough, and honest communication during such times of...
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Corporate mergers, financial downturns, and outsourcing make for difficult transitions for any company. This impact explores the importance of clear, thorough, and honest communication during such times of change.
Corporate mergers, financial downturns, and outsourcing make for difficult transitions for any company. This impact explores the importance of clear, thorough, and honest communication during such times of change.
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Produced by: SkillSoft
Cultural differences affect how people communicate in business. This impact examines pitfalls to avoid when communicating with a cross-cultural audience.
Cultural differences affect how people communicate in business. This impact examines pitfalls to avoid when communicating with a cross-cultural audience.
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Produced by: SkillSoft
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less...
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Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less isolated and can improve their sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication. Paying attention to another’s communication needs is one of the most important duties of any healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet the needs of those for whom they care.
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less isolated and can improve their sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication. Paying attention to another’s communication needs is one of the most important duties of any healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet the needs of those for whom they care.
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Produced by: Ed4Online
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an...
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Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an improved sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication, especially when patients lose some or all ability to hear the spoken word. Paying attention to another’s communication needs is one of the most important duties of the healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an improved sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication, especially when patients lose some or all ability to hear the spoken word. Paying attention to another’s communication needs is one of the most important duties of the healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
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Produced by: Ed4Online
Evaluation of basic rehabilitation nursing competencies for communication.
Evaluation of basic rehabilitation nursing competencies for communication.
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Produced by: ARN - Association of Rehabilitation Nurses
Communication is the process of transmitting information from one person or place to another. Much of what people understand during communications is colored by their perceptions. Perception is the process by...
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Communication is the process of transmitting information from one person or place to another. Much of what people understand during communications is colored by their perceptions. Perception is the process by which individuals attend to, organize, interpret, and retain information from their environments. Perception creates communication problems for organizations because people exposed to the same communication and information can end up with completely different ideas and understandings.
Communication is the process of transmitting information from one person or place to another. Much of what people understand during communications is colored by their perceptions. Perception is the process by which individuals attend to, organize, interpret, and retain information from their environments. Perception creates communication problems for organizations because people exposed to the same communication and information can end up with completely different ideas and understandings.
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Produced by: Ed4Online
This CE course provides health care workers with information on compassion fatigue focusing on the following topics: understanding stress; extinguishing job burnout; respect support and recognition from...
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This CE course provides health care workers with information on compassion fatigue focusing on the following topics: understanding stress; extinguishing job burnout; respect support and recognition from management; vicarious trauma warning signs; views of the work environment; creative strategies to improve the work environment; philosophies of caring; how to care for yourself first; and the essential skill of mindfulness.
This CE course provides health care workers with information on compassion fatigue focusing on the following topics: understanding stress; extinguishing job burnout; respect support and recognition from management; vicarious trauma warning signs; views of the work environment; creative strategies to improve the work environment; philosophies of caring; how to care for yourself first; and the essential skill of mindfulness.
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Produced by: Quantum Units Education
Maintaining a competitive edge is an on-going process. This Challenge product focuses on Competitive Awareness and Strategy.
Maintaining a competitive edge is an on-going process. This Challenge product focuses on Competitive Awareness and Strategy.
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Produced by: SkillSoft
In this course you will learn to define contract and identify the essential elements of a valid contract. It will also enable you to understand the meaning of lawful purpose; distinguish between unilateral...
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In this course you will learn to define contract and identify the essential elements of a valid contract. It will also enable you to understand the meaning of lawful purpose; distinguish between unilateral and bilateral contracts; state who can be a party to a contract; and define the legal concept of apparent authority.
In this course you will learn to define contract and identify the essential elements of a valid contract. It will also enable you to understand the meaning of lawful purpose; distinguish between unilateral and bilateral contracts; state who can be a party to a contract; and define the legal concept of apparent authority.
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Produced by: HCCS - Retail Only
In order to understand what a contract is, it is helpful to learn how one is structured so you are better equipped to find your way around the document. This course will explain the standard structure used in...
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In order to understand what a contract is, it is helpful to learn how one is structured so you are better equipped to find your way around the document. This course will explain the standard structure used in most contracts as well as unique elements included in specific types of contracts, such as in physician contracts. You will also learn to: state where legal terms should be defined in a contract; define boilerplate; identify consequences of termination; cite another term used for a testimonium clause; and describe the concept of most favored nation.
In order to understand what a contract is, it is helpful to learn how one is structured so you are better equipped to find your way around the document. This course will explain the standard structure used in most contracts as well as unique elements included in specific types of contracts, such as in physician contracts. You will also learn to: state where legal terms should be defined in a contract; define boilerplate; identify consequences of termination; cite another term used for a testimonium clause; and describe the concept of most favored nation.
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Produced by: HCCS - Retail Only
The Stark Law, or physician self-referral law, impacts your agreements and relationships with certain physicians. This course will enable you to: name the primary prohibition of the Stark Law; list three...
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The Stark Law, or physician self-referral law, impacts your agreements and relationships with certain physicians. This course will enable you to: name the primary prohibition of the Stark Law; list three key points of the Stark Law; describe two exceptions to the Stark Law; and name two key considerations in determining fair market value.
The Stark Law, or physician self-referral law, impacts your agreements and relationships with certain physicians. This course will enable you to: name the primary prohibition of the Stark Law; list three key points of the Stark Law; describe two exceptions to the Stark Law; and name two key considerations in determining fair market value.
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Produced by: HCCS - Retail Only
The federal Anti-Kickback Statute (AKS) exists, in part, because the government believes that kickbacks undermine the medical decision-making process and undercut fair competition practices by way of patient...
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The federal Anti-Kickback Statute (AKS) exists, in part, because the government believes that kickbacks undermine the medical decision-making process and undercut fair competition practices by way of patient steerage. This course will enable you to: name a distinction between the Anti-Kickback Statute and the Stark Law; identify a key component of the Anti-Kickback Statute; describe how a conflict of interest can occur with a vendor; and define referral.
The federal Anti-Kickback Statute (AKS) exists, in part, because the government believes that kickbacks undermine the medical decision-making process and undercut fair competition practices by way of patient steerage. This course will enable you to: name a distinction between the Anti-Kickback Statute and the Stark Law; identify a key component of the Anti-Kickback Statute; describe how a conflict of interest can occur with a vendor; and define referral.
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Produced by: HCCS - Retail Only
The False Claims Act (FCA) was passed in 1863, during the Civil War, as a result of the submission of fraudulent claims to the government and, like the Anti-Kickback Statute, it applies to anyone submitting...
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The False Claims Act (FCA) was passed in 1863, during the Civil War, as a result of the submission of fraudulent claims to the government and, like the Anti-Kickback Statute, it applies to anyone submitting claims for any item or service to any federal program. This course will enable you to: describe how contracts and arrangements may impact False Claims Act liability; name the primary prohibition of the False Claims Act; describe the penalties for False Claims Act violations; and define whistleblower.
The False Claims Act (FCA) was passed in 1863, during the Civil War, as a result of the submission of fraudulent claims to the government and, like the Anti-Kickback Statute, it applies to anyone submitting claims for any item or service to any federal program. This course will enable you to: describe how contracts and arrangements may impact False Claims Act liability; name the primary prohibition of the False Claims Act; describe the penalties for False Claims Act violations; and define whistleblower.
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Produced by: HCCS - Retail Only
This course will enable you to: name two types of guidance documents issued by the government, specific to contracts and arrangements; define inurement; describe the importance of your organization's...
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This course will enable you to: name two types of guidance documents issued by the government, specific to contracts and arrangements; define inurement; describe the importance of your organization's policies and procedures with regard to contracts and arrangements; discuss how the tax code impacts contracts and arrangements; describe gainsharing; and discuss why organizational considerations beyond the legal requirements must be made for contracts and arrangements.
This course will enable you to: name two types of guidance documents issued by the government, specific to contracts and arrangements; define inurement; describe the importance of your organization's policies and procedures with regard to contracts and arrangements; discuss how the tax code impacts contracts and arrangements; describe gainsharing; and discuss why organizational considerations beyond the legal requirements must be made for contracts and arrangements.
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Produced by: HCCS - Retail Only
Practitioner arrangements are a key focus are of the Office of Inspector General. This course will enable you to: list reasons for the increase in physician employment by healthcare systems; differentiate...
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Practitioner arrangements are a key focus are of the Office of Inspector General. This course will enable you to: list reasons for the increase in physician employment by healthcare systems; differentiate between the Bona Fide Employment Exception under the Stark Law and the Anti-Kickback Statute safe harbor for remuneration; define fair market value as it applies to physician compensation; identify a noncompetition agreement; and describe commercially reasonable as defined by the Centers for Medicare and Medicaid Services (CMS).
Practitioner arrangements are a key focus are of the Office of Inspector General. This course will enable you to: list reasons for the increase in physician employment by healthcare systems; differentiate between the Bona Fide Employment Exception under the Stark Law and the Anti-Kickback Statute safe harbor for remuneration; define fair market value as it applies to physician compensation; identify a noncompetition agreement; and describe commercially reasonable as defined by the Centers for Medicare and Medicaid Services (CMS).
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Produced by: HCCS - Retail Only
Practitioner arrangements are a key focus area for the Office of Inspector General. This course will enable you to: describe a focus arrangement; name the elements to consider in determining fair market...
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Practitioner arrangements are a key focus area for the Office of Inspector General. This course will enable you to: describe a focus arrangement; name the elements to consider in determining fair market value; and describe elements of a compensation arrangement.
Practitioner arrangements are a key focus area for the Office of Inspector General. This course will enable you to: describe a focus arrangement; name the elements to consider in determining fair market value; and describe elements of a compensation arrangement.
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Produced by: HCCS - Retail Only
This course will enable you to: list two essential elements in a Medical Director arrangement; name three items that should be addressed in a physician recruitment arrangement; and name one danger area with...
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This course will enable you to: list two essential elements in a Medical Director arrangement; name three items that should be addressed in a physician recruitment arrangement; and name one danger area with regard to lease agreements.
This course will enable you to: list two essential elements in a Medical Director arrangement; name three items that should be addressed in a physician recruitment arrangement; and name one danger area with regard to lease agreements.
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Produced by: HCCS - Retail Only
This course will enable you to: state a reason for having a process for self-disclosures; describe two ways to ensure policies and procedures are effective; describe why having a method for managing contracts...
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This course will enable you to: state a reason for having a process for self-disclosures; describe two ways to ensure policies and procedures are effective; describe why having a method for managing contracts is important to an organization; and state a reason to track remuneration provided to physicians.
This course will enable you to: state a reason for having a process for self-disclosures; describe two ways to ensure policies and procedures are effective; describe why having a method for managing contracts is important to an organization; and state a reason to track remuneration provided to physicians.
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Produced by: HCCS - Retail Only