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Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less...
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Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less isolated and can improve their sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication. Paying attention to another’s communication needs is one of the most important duties of any healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet the needs of those for whom they care.
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less isolated and can improve their sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication. Paying attention to another’s communication needs is one of the most important duties of any healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet the needs of those for whom they care.
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Produced by: Ed4Online
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an...
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Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an improved sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication, especially when patients lose some or all ability to hear the spoken word. Paying attention to another’s communication needs is one of the most important duties of the healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an improved sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication, especially when patients lose some or all ability to hear the spoken word. Paying attention to another’s communication needs is one of the most important duties of the healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
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Produced by: Ed4Online
Evaluation of basic rehabilitation nursing competencies for communication.
Evaluation of basic rehabilitation nursing competencies for communication.
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Produced by: ARN - Association of Rehabilitation Nurses
Communication is the process of transmitting information from one person or place to another. Much of what people understand during communications is colored by their perceptions. Perception is the process by...
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Communication is the process of transmitting information from one person or place to another. Much of what people understand during communications is colored by their perceptions. Perception is the process by which individuals attend to, organize, interpret, and retain information from their environments. Perception creates communication problems for organizations because people exposed to the same communication and information can end up with completely different ideas and understandings.
Communication is the process of transmitting information from one person or place to another. Much of what people understand during communications is colored by their perceptions. Perception is the process by which individuals attend to, organize, interpret, and retain information from their environments. Perception creates communication problems for organizations because people exposed to the same communication and information can end up with completely different ideas and understandings.
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Produced by: Ed4Online
This CE course provides health care workers with information on compassion fatigue focusing on the following topics: understanding stress; extinguishing job burnout; respect support and recognition from...
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This CE course provides health care workers with information on compassion fatigue focusing on the following topics: understanding stress; extinguishing job burnout; respect support and recognition from management; vicarious trauma warning signs; views of the work environment; creative strategies to improve the work environment; philosophies of caring; how to care for yourself first; and the essential skill of mindfulness.
This CE course provides health care workers with information on compassion fatigue focusing on the following topics: understanding stress; extinguishing job burnout; respect support and recognition from management; vicarious trauma warning signs; views of the work environment; creative strategies to improve the work environment; philosophies of caring; how to care for yourself first; and the essential skill of mindfulness.
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Produced by: Quantum Units Education
Maintaining a competitive edge is an on-going process. This Challenge product focuses on Competitive Awareness and Strategy.
Maintaining a competitive edge is an on-going process. This Challenge product focuses on Competitive Awareness and Strategy.
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Produced by: SkillSoft
In this course you will learn to define contract and identify the essential elements of a valid contract. It will also enable you to understand the meaning of lawful purpose; distinguish between unilateral...
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In this course you will learn to define contract and identify the essential elements of a valid contract. It will also enable you to understand the meaning of lawful purpose; distinguish between unilateral and bilateral contracts; state who can be a party to a contract; and define the legal concept of apparent authority.
In this course you will learn to define contract and identify the essential elements of a valid contract. It will also enable you to understand the meaning of lawful purpose; distinguish between unilateral and bilateral contracts; state who can be a party to a contract; and define the legal concept of apparent authority.
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Produced by: HCCS - Retail Only
In order to understand what a contract is, it is helpful to learn how one is structured so you are better equipped to find your way around the document. This course will explain the standard structure used in...
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In order to understand what a contract is, it is helpful to learn how one is structured so you are better equipped to find your way around the document. This course will explain the standard structure used in most contracts as well as unique elements included in specific types of contracts, such as in physician contracts. You will also learn to: state where legal terms should be defined in a contract; define boilerplate; identify consequences of termination; cite another term used for a testimonium clause; and describe the concept of most favored nation.
In order to understand what a contract is, it is helpful to learn how one is structured so you are better equipped to find your way around the document. This course will explain the standard structure used in most contracts as well as unique elements included in specific types of contracts, such as in physician contracts. You will also learn to: state where legal terms should be defined in a contract; define boilerplate; identify consequences of termination; cite another term used for a testimonium clause; and describe the concept of most favored nation.
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Produced by: HCCS - Retail Only
The Stark Law, or physician self-referral law, impacts your agreements and relationships with certain physicians. This course will enable you to: name the primary prohibition of the Stark Law; list three...
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The Stark Law, or physician self-referral law, impacts your agreements and relationships with certain physicians. This course will enable you to: name the primary prohibition of the Stark Law; list three key points of the Stark Law; describe two exceptions to the Stark Law; and name two key considerations in determining fair market value.
The Stark Law, or physician self-referral law, impacts your agreements and relationships with certain physicians. This course will enable you to: name the primary prohibition of the Stark Law; list three key points of the Stark Law; describe two exceptions to the Stark Law; and name two key considerations in determining fair market value.
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Produced by: HCCS - Retail Only
The federal Anti-Kickback Statute (AKS) exists, in part, because the government believes that kickbacks undermine the medical decision-making process and undercut fair competition practices by way of patient...
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The federal Anti-Kickback Statute (AKS) exists, in part, because the government believes that kickbacks undermine the medical decision-making process and undercut fair competition practices by way of patient steerage. This course will enable you to: name a distinction between the Anti-Kickback Statute and the Stark Law; identify a key component of the Anti-Kickback Statute; describe how a conflict of interest can occur with a vendor; and define referral.
The federal Anti-Kickback Statute (AKS) exists, in part, because the government believes that kickbacks undermine the medical decision-making process and undercut fair competition practices by way of patient steerage. This course will enable you to: name a distinction between the Anti-Kickback Statute and the Stark Law; identify a key component of the Anti-Kickback Statute; describe how a conflict of interest can occur with a vendor; and define referral.
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Produced by: HCCS - Retail Only
The False Claims Act (FCA) was passed in 1863, during the Civil War, as a result of the submission of fraudulent claims to the government and, like the Anti-Kickback Statute, it applies to anyone submitting...
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The False Claims Act (FCA) was passed in 1863, during the Civil War, as a result of the submission of fraudulent claims to the government and, like the Anti-Kickback Statute, it applies to anyone submitting claims for any item or service to any federal program. This course will enable you to: describe how contracts and arrangements may impact False Claims Act liability; name the primary prohibition of the False Claims Act; describe the penalties for False Claims Act violations; and define whistleblower.
The False Claims Act (FCA) was passed in 1863, during the Civil War, as a result of the submission of fraudulent claims to the government and, like the Anti-Kickback Statute, it applies to anyone submitting claims for any item or service to any federal program. This course will enable you to: describe how contracts and arrangements may impact False Claims Act liability; name the primary prohibition of the False Claims Act; describe the penalties for False Claims Act violations; and define whistleblower.
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Produced by: HCCS - Retail Only
This course will enable you to: name two types of guidance documents issued by the government, specific to contracts and arrangements; define inurement; describe the importance of your organization's...
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This course will enable you to: name two types of guidance documents issued by the government, specific to contracts and arrangements; define inurement; describe the importance of your organization's policies and procedures with regard to contracts and arrangements; discuss how the tax code impacts contracts and arrangements; describe gainsharing; and discuss why organizational considerations beyond the legal requirements must be made for contracts and arrangements.
This course will enable you to: name two types of guidance documents issued by the government, specific to contracts and arrangements; define inurement; describe the importance of your organization's policies and procedures with regard to contracts and arrangements; discuss how the tax code impacts contracts and arrangements; describe gainsharing; and discuss why organizational considerations beyond the legal requirements must be made for contracts and arrangements.
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Produced by: HCCS - Retail Only
Practitioner arrangements are a key focus are of the Office of Inspector General. This course will enable you to: list reasons for the increase in physician employment by healthcare systems; differentiate...
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Practitioner arrangements are a key focus are of the Office of Inspector General. This course will enable you to: list reasons for the increase in physician employment by healthcare systems; differentiate between the Bona Fide Employment Exception under the Stark Law and the Anti-Kickback Statute safe harbor for remuneration; define fair market value as it applies to physician compensation; identify a noncompetition agreement; and describe commercially reasonable as defined by the Centers for Medicare and Medicaid Services (CMS).
Practitioner arrangements are a key focus are of the Office of Inspector General. This course will enable you to: list reasons for the increase in physician employment by healthcare systems; differentiate between the Bona Fide Employment Exception under the Stark Law and the Anti-Kickback Statute safe harbor for remuneration; define fair market value as it applies to physician compensation; identify a noncompetition agreement; and describe commercially reasonable as defined by the Centers for Medicare and Medicaid Services (CMS).
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Produced by: HCCS - Retail Only
Practitioner arrangements are a key focus area for the Office of Inspector General. This course will enable you to: describe a focus arrangement; name the elements to consider in determining fair market...
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Practitioner arrangements are a key focus area for the Office of Inspector General. This course will enable you to: describe a focus arrangement; name the elements to consider in determining fair market value; and describe elements of a compensation arrangement.
Practitioner arrangements are a key focus area for the Office of Inspector General. This course will enable you to: describe a focus arrangement; name the elements to consider in determining fair market value; and describe elements of a compensation arrangement.
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Produced by: HCCS - Retail Only
This course will enable you to: list two essential elements in a Medical Director arrangement; name three items that should be addressed in a physician recruitment arrangement; and name one danger area with...
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This course will enable you to: list two essential elements in a Medical Director arrangement; name three items that should be addressed in a physician recruitment arrangement; and name one danger area with regard to lease agreements.
This course will enable you to: list two essential elements in a Medical Director arrangement; name three items that should be addressed in a physician recruitment arrangement; and name one danger area with regard to lease agreements.
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Produced by: HCCS - Retail Only
This course will enable you to: state a reason for having a process for self-disclosures; describe two ways to ensure policies and procedures are effective; describe why having a method for managing contracts...
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This course will enable you to: state a reason for having a process for self-disclosures; describe two ways to ensure policies and procedures are effective; describe why having a method for managing contracts is important to an organization; and state a reason to track remuneration provided to physicians.
This course will enable you to: state a reason for having a process for self-disclosures; describe two ways to ensure policies and procedures are effective; describe why having a method for managing contracts is important to an organization; and state a reason to track remuneration provided to physicians.
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Produced by: HCCS - Retail Only
During the Control stage of a Six Sigma DMAIC project, teams monitor and control improved processes in order to sustain continuous gains. In this course, you'll be introduced to basic control tools and...
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During the Control stage of a Six Sigma DMAIC project, teams monitor and control improved processes in order to sustain continuous gains. In this course, you'll be introduced to basic control tools and documentation. You'll also learn about control plans, control charts " how theyre built and used to monitor process performance " and the importance of documentation as a tool for maintaining process control. This course is aligned to the ASQ Body of Knowledge and is designed to assist Yellow Belt candidates toward their certification and to become productive members on their Six Sigma project teams.
During the Control stage of a Six Sigma DMAIC project, teams monitor and control improved processes in order to sustain continuous gains. In this course, you'll be introduced to basic control tools and documentation. You'll also learn about control plans, control charts " how theyre built and used to monitor process performance " and the importance of documentation as a tool for maintaining process control. This course is aligned to the ASQ Body of Knowledge and is designed to assist Yellow Belt candidates toward their certification and to become productive members on their Six Sigma project teams.
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Produced by: SkillSoft
In a project management system, processes are the foundation upon which every other aspect of the system stands. Processes provide a controlling structure for establishing what to do and when to do it. The...
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In a project management system, processes are the foundation upon which every other aspect of the system stands. Processes provide a controlling structure for establishing what to do and when to do it. The bulk of the project work is done during the stage-related processes, when Stage Plans are implemented and product creation and delivery is monitored, controlled and reported. Once the final product is signed off and delivered to the customer, there are also specific processes around ensuring the project comes to a complete and controlled close. This course provides an overview of the PRINCE2 processes related to controlling, managing and closing a project. PRINCE2 is recognized as an international standard for process-based project management. It is the standard method for project management in the UK. This course is designed to assist learners in preparation for the PRINCE2 Foundation certification exam objectives under the processes area, covering four of the eight processes, namely Controlling a Stage, Managing Stage Boundaries, Managing Product Delivery and Closing a Project. PRINCE2® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
In a project management system, processes are the foundation upon which every other aspect of the system stands. Processes provide a controlling structure for establishing what to do and when to do it. The bulk of the project work is done during the stage-related processes, when Stage Plans are implemented and product creation and delivery is monitored, controlled and reported. Once the final product is signed off and delivered to the customer, there are also specific processes around ensuring the project comes to a complete and controlled close. This course provides an overview of the PRINCE2 processes related to controlling, managing and closing a project. PRINCE2 is recognized as an international standard for process-based project management. It is the standard method for project management in the UK. This course is designed to assist learners in preparation for the PRINCE2 Foundation certification exam objectives under the processes area, covering four of the eight processes, namely Controlling a Stage, Managing Stage Boundaries, Managing Product Delivery and Closing a Project. PRINCE2® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
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This Business Impact explores how a call center can play a vital role in the financial success of a company, generating revenue to sustain itself and drive future business.
This Business Impact explores how a call center can play a vital role in the financial success of a company, generating revenue to sustain itself and drive future business.
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Produced by: SkillSoft
Conflict with coworkers is something we all deal with it at some point, and facing accusations in the workplace can be especially difficult. This Challenge explores some possible ways to address accusers.
Conflict with coworkers is something we all deal with it at some point, and facing accusations in the workplace can be especially difficult. This Challenge explores some possible ways to address accusers.
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Produced by: SkillSoft
Too little time, too many tasks, and everything needs your immediate attention. Sound familiar? This Challenge Series exercise explores the tools and skills needed to manage your time and cope with...
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Too little time, too many tasks, and everything needs your immediate attention. Sound familiar? This Challenge Series exercise explores the tools and skills needed to manage your time and cope with conflicting priorities.
Too little time, too many tasks, and everything needs your immediate attention. Sound familiar? This Challenge Series exercise explores the tools and skills needed to manage your time and cope with conflicting priorities.
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Produced by: SkillSoft
Advancements in communication technology have given us instant access to boundless information, but the gains in efficiency and productivity have come at a cost. This Business Impact explores the causes of...
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Advancements in communication technology have given us instant access to boundless information, but the gains in efficiency and productivity have come at a cost. This Business Impact explores the causes of information overload and explores some practical ways to cope with it.
Advancements in communication technology have given us instant access to boundless information, but the gains in efficiency and productivity have come at a cost. This Business Impact explores the causes of information overload and explores some practical ways to cope with it.
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Produced by: SkillSoft
Healthcare is a complex, high-risk industry that demands compliance with federal and state regulatory requirements as well as organizational policies and practices. This course will, on a high level, ...
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Healthcare is a complex, high-risk industry that demands compliance with federal and state regulatory requirements as well as organizational policies and practices. This course will, on a high level, acquaint the learner with risk areas most likely to trigger governmental audits or investigations of healthcare organizations. Topics include confidentiality of information, documentation and coding, billing and reimbursement, illegal provider relationships, EMTALA, False Claims Act and more.
Healthcare is a complex, high-risk industry that demands compliance with federal and state regulatory requirements as well as organizational policies and practices. This course will, on a high level, acquaint the learner with risk areas most likely to trigger governmental audits or investigations of healthcare organizations. Topics include confidentiality of information, documentation and coding, billing and reimbursement, illegal provider relationships, EMTALA, False Claims Act and more.
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Produced by: HCCS - Retail Only
An effective Compliance Program is one of the best ways that an organization can protect itself against running afoul of the government. Everyone within the organization plays a big role in Compliance. In...
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An effective Compliance Program is one of the best ways that an organization can protect itself against running afoul of the government. Everyone within the organization plays a big role in Compliance. In this course you will learn the importance of a compliance program; describe the seven elements of an effective compliance program; and identify major compliance program risk areas.
An effective Compliance Program is one of the best ways that an organization can protect itself against running afoul of the government. Everyone within the organization plays a big role in Compliance. In this course you will learn the importance of a compliance program; describe the seven elements of an effective compliance program; and identify major compliance program risk areas.
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Produced by: HCCS - Retail Only
Stark Law is a complicated body of law that has significant impact on healthcare. This course will help the learner understand the key points regarding the Stark Law, the exceptions to the Stark Law, basic...
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Stark Law is a complicated body of law that has significant impact on healthcare. This course will help the learner understand the key points regarding the Stark Law, the exceptions to the Stark Law, basic considerations in determining fair market value and sanctions for Stark violations.
Stark Law is a complicated body of law that has significant impact on healthcare. This course will help the learner understand the key points regarding the Stark Law, the exceptions to the Stark Law, basic considerations in determining fair market value and sanctions for Stark violations.
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Produced by: HCCS - Retail Only