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Category: Sales Representatives

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Customer Service for all staff
Customer Service for all staff
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Produced by: Ed4Online
Gerontology and Aging enables any organization to understand and care for end-of-life concerns, social lives, and address the business challenges and care topics of long-term care organizations.
Gerontology and Aging enables any organization to understand and care for end-of-life concerns, social lives, and address the business challenges and care topics of long-term care organizations.
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Produced by: Ed4Online
Front office business skills for Post-Acute organizations
Front office business skills for Post-Acute organizations
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Produced by: Ed4Online
Top level training and CE's for Certified Nursing Assistants
Top level training and CE's for Certified Nursing Assistants
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Produced by: IPCed-Institute for Professional Care Education
Fulfills CE needs for Clinical and non-clinical staff in a number of PAC settings
Fulfills CE needs for Clinical and non-clinical staff in a number of PAC settings
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Produced by: IPCed-Institute for Professional Care Education
WA State approved content for Post Acute care workers
WA State approved content for Post Acute care workers
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Produced by: IPCed-Institute for Professional Care Education
Developing good managers and great leaders in healthcare
Developing good managers and great leaders in healthcare
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Produced by: Ed4Online
Provide nationally accredited CE for Occupational and Physical Therapist alike.
Provide nationally accredited CE for Occupational and Physical Therapist alike.
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Produced by: Ed4Online
Sales Training for healthcare organizations
Sales Training for healthcare organizations
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Produced by: Ed4Online
Spanish For...is a great introduction to addressing several key areas in this very important language.
Spanish For...is a great introduction to addressing several key areas in this very important language.
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Produced by: Ed4Online
Workforce Compliance for Post-Acute organizations
Workforce Compliance for Post-Acute organizations
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Produced by: Ed4Online
This course presents key information on the Americans with Disabilities Act (ADA), passed by Congress in 1990.  This law has far-reaching implications for almost every business and institution in the United...
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This course presents key information on the Americans with Disabilities Act (ADA), passed by Congress in 1990.  This law has far-reaching implications for almost every business and institution in the United States.  This course will help learners understand basic expectations of ADA, and apply these expectations to the workplace.
This course presents key information on the Americans with Disabilities Act (ADA), passed by Congress in 1990.  This law has far-reaching implications for almost every business and institution in the United States.  This course will help learners understand basic expectations of ADA, and apply these expectations to the workplace.
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Produced by: Ed4Online
To better serve customers, service workers need to build a relationship with each one. Customers have needs beyond completing a simple business transaction; they have Emotional Needs as well. Customer service...
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To better serve customers, service workers need to build a relationship with each one. Customers have needs beyond completing a simple business transaction; they have Emotional Needs as well. Customer service workers can fulfill these needs by building rapport with the customers they serve. Rapport is built by carefully listening to the customer, in order to understand what their wants and needs are.
To better serve customers, service workers need to build a relationship with each one. Customers have needs beyond completing a simple business transaction; they have Emotional Needs as well. Customer service workers can fulfill these needs by building rapport with the customers they serve. Rapport is built by carefully listening to the customer, in order to understand what their wants and needs are.
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Produced by: Ed4Online
From simple e-mails to formal letters, business professionals will need to compose documents that educate, persuade, inform, or enlighten others. Writing is an essential element of business communication. By...
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From simple e-mails to formal letters, business professionals will need to compose documents that educate, persuade, inform, or enlighten others. Writing is an essential element of business communication. By the time most of us get through grade school, high school, and college, we feel like we have the basics of writing down pat. However, we still see basic grammar mistakes in the workplace. In a business setting this can be a problem, because others are making judgments about us and are forming opinions based on how we write. This course discusses grammar commonly used in the workplace.
From simple e-mails to formal letters, business professionals will need to compose documents that educate, persuade, inform, or enlighten others. Writing is an essential element of business communication. By the time most of us get through grade school, high school, and college, we feel like we have the basics of writing down pat. However, we still see basic grammar mistakes in the workplace. In a business setting this can be a problem, because others are making judgments about us and are forming opinions based on how we write. This course discusses grammar commonly used in the workplace.
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Produced by: Ed4Online
From simple e-mails to formal letters, business professionals regularly compose documents that educate, persuade, inform, or enlighten others. There are many types of business documents, some very specific to...
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From simple e-mails to formal letters, business professionals regularly compose documents that educate, persuade, inform, or enlighten others. There are many types of business documents, some very specific to an industry while others are common across all industries. Some of the common types of documents include memos, letters, reports, and emails. This course discusses the components of business writing and explains how to write these basic documents.
From simple e-mails to formal letters, business professionals regularly compose documents that educate, persuade, inform, or enlighten others. There are many types of business documents, some very specific to an industry while others are common across all industries. Some of the common types of documents include memos, letters, reports, and emails. This course discusses the components of business writing and explains how to write these basic documents.
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Produced by: Ed4Online
Customer service providers face both organizational and personal roadblocks that can prevent them from delivering exceptional customer service for every customer. Understanding what these roadblocks are and...
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Customer service providers face both organizational and personal roadblocks that can prevent them from delivering exceptional customer service for every customer. Understanding what these roadblocks are and working to overcome them helps customer service providers overcome these challenges. This course shows how to overcome these obstacles to ensure every customer receives the service they deserve.
Customer service providers face both organizational and personal roadblocks that can prevent them from delivering exceptional customer service for every customer. Understanding what these roadblocks are and working to overcome them helps customer service providers overcome these challenges. This course shows how to overcome these obstacles to ensure every customer receives the service they deserve.
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Produced by: Ed4Online
Much customer service is done when service workers are helping customers face-to-face. For customer service workers to provide exceptional customer service in the fast-paced, competitive business world, they...
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Much customer service is done when service workers are helping customers face-to-face. For customer service workers to provide exceptional customer service in the fast-paced, competitive business world, they must be able to gather information appropriately by asking and answering questions.
Much customer service is done when service workers are helping customers face-to-face. For customer service workers to provide exceptional customer service in the fast-paced, competitive business world, they must be able to gather information appropriately by asking and answering questions.
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Produced by: Ed4Online
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less...
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Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less isolated and can improve their sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication. Paying attention to another’s communication needs is one of the most important duties of any healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet the needs of those for whom they care.
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less isolated and can improve their sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication. Paying attention to another’s communication needs is one of the most important duties of any healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet the needs of those for whom they care.
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Produced by: Ed4Online
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an...
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Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an improved sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication, especially when patients lose some or all ability to hear the spoken word. Paying attention to another’s communication needs is one of the most important duties of the healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an improved sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication, especially when patients lose some or all ability to hear the spoken word. Paying attention to another’s communication needs is one of the most important duties of the healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
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Produced by: Ed4Online
For companies and individuals to be effective at exceptional customer service, they must master the art and science of communications. This mastery starts with a good understanding of the elements of...
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For companies and individuals to be effective at exceptional customer service, they must master the art and science of communications. This mastery starts with a good understanding of the elements of communication and the basic communications styles service providers will encounter. Communication is important to business; it is especially important when it comes to customer service. This course discusses essential elements of communication in the customer service industry.
For companies and individuals to be effective at exceptional customer service, they must master the art and science of communications. This mastery starts with a good understanding of the elements of communication and the basic communications styles service providers will encounter. Communication is important to business; it is especially important when it comes to customer service. This course discusses essential elements of communication in the customer service industry.
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Produced by: Ed4Online
All companies have competition. Depending on the industry, a company's competitors may count in the tens, hundreds, or even thousands. All these companies are working hard to gain customer attention....
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All companies have competition. Depending on the industry, a company's competitors may count in the tens, hundreds, or even thousands. All these companies are working hard to gain customer attention. Customers prefer to spend their money with companies that deliver great service, respect their needs, and are willing to build a positive relationship with them.
All companies have competition. Depending on the industry, a company's competitors may count in the tens, hundreds, or even thousands. All these companies are working hard to gain customer attention. Customers prefer to spend their money with companies that deliver great service, respect their needs, and are willing to build a positive relationship with them.
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Produced by: Ed4Online
Taking a consultative approach to customer service can build a loyal, profitable customer base.  This course discusses how to take a consultative approach to customer service.
Taking a consultative approach to customer service can build a loyal, profitable customer base.  This course discusses how to take a consultative approach to customer service.
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Produced by: Ed4Online
This course presents information on corporate compliance and ethics in the United States.  Regulatory Compliance and oversight is a complicated discipline impacting public and government organizations, as...
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This course presents information on corporate compliance and ethics in the United States.  Regulatory Compliance and oversight is a complicated discipline impacting public and government organizations, as well as the private sector.  This course gives learners an overview of regulatory compliance history, basic components of compliance and ethics program, and gives expectations for applying corporate compliance and ethics in the workplace.
This course presents information on corporate compliance and ethics in the United States.  Regulatory Compliance and oversight is a complicated discipline impacting public and government organizations, as well as the private sector.  This course gives learners an overview of regulatory compliance history, basic components of compliance and ethics program, and gives expectations for applying corporate compliance and ethics in the workplace.
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Produced by: Ed4Online
Many accidents and injuries can occur in the workplace. Having a workplace first-aid program that includes training workers on how to give Cardiopulmonary Resuscitation (CPR) minimizes these risks by giving...
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Many accidents and injuries can occur in the workplace. Having a workplace first-aid program that includes training workers on how to give Cardiopulmonary Resuscitation (CPR) minimizes these risks by giving the injured or sick person some basic treatment until professional emergency medical service personnel can arrive.
Many accidents and injuries can occur in the workplace. Having a workplace first-aid program that includes training workers on how to give Cardiopulmonary Resuscitation (CPR) minimizes these risks by giving the injured or sick person some basic treatment until professional emergency medical service personnel can arrive.
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Produced by: Ed4Online
Successful organizational leaders understand the importance of honing their critical thinking skills. Being an effective critical thinker is much like excelling at any art form; it takes commitment, practice,...
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Successful organizational leaders understand the importance of honing their critical thinking skills. Being an effective critical thinker is much like excelling at any art form; it takes commitment, practice, and years of hard work to achieve high results. This course explores the elements of critical thinking, the impact they have on strategic leadership, and the skills leaders must practice to be successful.
Successful organizational leaders understand the importance of honing their critical thinking skills. Being an effective critical thinker is much like excelling at any art form; it takes commitment, practice, and years of hard work to achieve high results. This course explores the elements of critical thinking, the impact they have on strategic leadership, and the skills leaders must practice to be successful.
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Produced by: Ed4Online