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Category: Senior Management

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What is leadership? Why do we need it? What does it mean to be a good leader? Are leaders made or born? These questions have been asked for decades, and this course attempts to answer these questions. This...
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What is leadership? Why do we need it? What does it mean to be a good leader? Are leaders made or born? These questions have been asked for decades, and this course attempts to answer these questions. This course discusses leadership effectiveness.
What is leadership? Why do we need it? What does it mean to be a good leader? Are leaders made or born? These questions have been asked for decades, and this course attempts to answer these questions. This course discusses leadership effectiveness.
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Produced by: Ed4Online
While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders' actions and behavior, particularly those of dynamic leaders who are able to effect mass...
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While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders' actions and behavior, particularly those of dynamic leaders who are able to effect mass change. We will examine transformational leadership in this course.
While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders' actions and behavior, particularly those of dynamic leaders who are able to effect mass change. We will examine transformational leadership in this course.
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Produced by: Ed4Online
While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders' actions and behavior, particularly those of dynamic leaders who are able to effect mass...
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While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders' actions and behavior, particularly those of dynamic leaders who are able to effect mass change. This course discussed charismatic leadership.
While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders' actions and behavior, particularly those of dynamic leaders who are able to effect mass change. This course discussed charismatic leadership.
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Produced by: Ed4Online
While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders' actions and behavior, particularly those of dynamic leaders who are able to effect mass...
[READ MORE]
While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders' actions and behavior, particularly those of dynamic leaders who are able to effect mass change. This course discusses ethical leadership.
While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders' actions and behavior, particularly those of dynamic leaders who are able to effect mass change. This course discusses ethical leadership.
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Produced by: Ed4Online
Leadership does not occur in a vacuum; it’s a team sport. This means that, for leadership to occur, it requires the efforts of other people. When two or more people get together to do something or to meet...
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Leadership does not occur in a vacuum; it’s a team sport. This means that, for leadership to occur, it requires the efforts of other people. When two or more people get together to do something or to meet some objective, we say that they are organized. If leadership is an activity people engage in, organizations are the place where they do the activity. Organizations take many forms, exist in many sizes, and work towards many different goals. The one thing they have in common, though, is that they all have a unique culture. This course discussed the role that leadership plays to shape organizational culture.
Leadership does not occur in a vacuum; it’s a team sport. This means that, for leadership to occur, it requires the efforts of other people. When two or more people get together to do something or to meet some objective, we say that they are organized. If leadership is an activity people engage in, organizations are the place where they do the activity. Organizations take many forms, exist in many sizes, and work towards many different goals. The one thing they have in common, though, is that they all have a unique culture. This course discussed the role that leadership plays to shape organizational culture.
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Produced by: Ed4Online
In this course, we focus on organizational culture in regards to how leaders communicate.
In this course, we focus on organizational culture in regards to how leaders communicate.
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Produced by: Ed4Online
In this course, we focus on organizational culture and how leaders lead diversity within it.
In this course, we focus on organizational culture and how leaders lead diversity within it.
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Produced by: Ed4Online
We will examine how an organization moves forward effectively with the idea of strategy-which some would argue actually precipitates culture.
We will examine how an organization moves forward effectively with the idea of strategy-which some would argue actually precipitates culture.
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Produced by: Ed4Online
Leaders need power and influence to involve and mobilize board members, stakeholders, and followers to accept and enact vision, mission, and strategies. This course discusses leadership as it relates to...
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Leaders need power and influence to involve and mobilize board members, stakeholders, and followers to accept and enact vision, mission, and strategies. This course discusses leadership as it relates to politics and power.
Leaders need power and influence to involve and mobilize board members, stakeholders, and followers to accept and enact vision, mission, and strategies. This course discusses leadership as it relates to politics and power.
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Produced by: Ed4Online
Strategic leadership involves knowing how to manage a crisis, or an event that threatens the very existence of an organization. A crisis can be anything from an unexpected and extended hospitalization of the...
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Strategic leadership involves knowing how to manage a crisis, or an event that threatens the very existence of an organization. A crisis can be anything from an unexpected and extended hospitalization of the CEO to a fire that destroys the organization's headquarters. This course discusses how leaders handle crises.
Strategic leadership involves knowing how to manage a crisis, or an event that threatens the very existence of an organization. A crisis can be anything from an unexpected and extended hospitalization of the CEO to a fire that destroys the organization's headquarters. This course discusses how leaders handle crises.
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Produced by: Ed4Online
Leadership has generally been portrayed in early theories from a one-dimensional, vertical perspective, with the leader at the top and followers below. This course will examine the most horizontal structure...
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Leadership has generally been portrayed in early theories from a one-dimensional, vertical perspective, with the leader at the top and followers below. This course will examine the most horizontal structure of teams, which are designed as collaborative and egalitarian.
Leadership has generally been portrayed in early theories from a one-dimensional, vertical perspective, with the leader at the top and followers below. This course will examine the most horizontal structure of teams, which are designed as collaborative and egalitarian.
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Produced by: Ed4Online
Traditional hierarchical structures are changing in favor of streamlined, flexible, team-oriented designs, primarily due to changes in external environments such as increased competition, government...
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Traditional hierarchical structures are changing in favor of streamlined, flexible, team-oriented designs, primarily due to changes in external environments such as increased competition, government regulations, or crises-including the recent global economic downturn. This course discusses how organizations can create effective teams.
Traditional hierarchical structures are changing in favor of streamlined, flexible, team-oriented designs, primarily due to changes in external environments such as increased competition, government regulations, or crises-including the recent global economic downturn. This course discusses how organizations can create effective teams.
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Produced by: Ed4Online
Leading and managing large-scale organizational change is an essential part of leadership and incorporates many of the concepts that have been covered in this text- including transformational, charismatic,...
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Leading and managing large-scale organizational change is an essential part of leadership and incorporates many of the concepts that have been covered in this text- including transformational, charismatic, and transactional leadership. It is no easy task, but the successful leader must be able to negotiate change. This course discusses change management.
Leading and managing large-scale organizational change is an essential part of leadership and incorporates many of the concepts that have been covered in this text- including transformational, charismatic, and transactional leadership. It is no easy task, but the successful leader must be able to negotiate change. This course discusses change management.
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Produced by: Ed4Online
Managers lead workers who are assigned specific tasks and roles in the organization that are designed to meet some company objective. This course discusses how jobs are designed and what managers can do to...
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Managers lead workers who are assigned specific tasks and roles in the organization that are designed to meet some company objective. This course discusses how jobs are designed and what managers can do to ensure their workers are effective at executing their job.
Managers lead workers who are assigned specific tasks and roles in the organization that are designed to meet some company objective. This course discusses how jobs are designed and what managers can do to ensure their workers are effective at executing their job.
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Produced by: Ed4Online
Language Access and the Law is an interactive, e-learning course designed to increase your understanding of the business, medical (quality/safety) and legal reasons for providing language access services to...
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Language Access and the Law is an interactive, e-learning course designed to increase your understanding of the business, medical (quality/safety) and legal reasons for providing language access services to Limited English Proficient (LEP) patients. The course is based on a comprehensive patient case study that provides an overview of federal language access law and national best practices in a wide variety of health care settings. These settings include: a health plan, physician clinic, emergency room, outpatient-pharmacy and an inpatient hospital setting. Language Access and the Law was developed by Critical Measures, a national consulting and training firm specializing in cross-cultural healthcare. The course was designed by a leading physician practicing in the area of immigrant and refugee medicine and an attorney and cross-cultural trainer with extensive experience in the law of language access under Title VI of the Civil Rights Act of 1964.
Language Access and the Law is an interactive, e-learning course designed to increase your understanding of the business, medical (quality/safety) and legal reasons for providing language access services to Limited English Proficient (LEP) patients. The course is based on a comprehensive patient case study that provides an overview of federal language access law and national best practices in a wide variety of health care settings. These settings include: a health plan, physician clinic, emergency room, outpatient-pharmacy and an inpatient hospital setting. Language Access and the Law was developed by Critical Measures, a national consulting and training firm specializing in cross-cultural healthcare. The course was designed by a leading physician practicing in the area of immigrant and refugee medicine and an attorney and cross-cultural trainer with extensive experience in the law of language access under Title VI of the Civil Rights Act of 1964.
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Produced by: Critical Meaures
Great talent doesn't always just walk in the door. It usually needs to be sought out and developed in employees over time. Healthcare facility hiring managers and human resource professionals will develop the...
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Great talent doesn't always just walk in the door. It usually needs to be sought out and developed in employees over time. Healthcare facility hiring managers and human resource professionals will develop the best caregivers by having an effective development strategy that reinforces desired behaviors while discouraging undesirable behaviors. This process includes giving employees feedback, coaching, corrective actions, and the progressive discipline process. For this process to be fair, managers must execute discipline in a legal manner that takes local, state, and federal employment laws into account. This course discusses employment laws, discrimination, feedback, coaching, and policies as they relate to the discipline process.
Great talent doesn't always just walk in the door. It usually needs to be sought out and developed in employees over time. Healthcare facility hiring managers and human resource professionals will develop the best caregivers by having an effective development strategy that reinforces desired behaviors while discouraging undesirable behaviors. This process includes giving employees feedback, coaching, corrective actions, and the progressive discipline process. For this process to be fair, managers must execute discipline in a legal manner that takes local, state, and federal employment laws into account. This course discusses employment laws, discrimination, feedback, coaching, and policies as they relate to the discipline process.
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Produced by: Ed4Online
Today's hiring manager has numerous options for finding new talent and identifying the candidate who will be the best fit for the job. Healthcare facility hiring managers and human resource professionals find...
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Today's hiring manager has numerous options for finding new talent and identifying the candidate who will be the best fit for the job. Healthcare facility hiring managers and human resource professionals find the best frontline caregivers through an effective recruiting strategy that seeks the right people based on specific organizational needs. This strategy, however, must be done in a legal manner that takes all local, state, and federal employment laws into account. This course discusses employment laws, prohibited actions, lawful interviews, and how to avoid discrimination in the hiring process.
Today's hiring manager has numerous options for finding new talent and identifying the candidate who will be the best fit for the job. Healthcare facility hiring managers and human resource professionals find the best frontline caregivers through an effective recruiting strategy that seeks the right people based on specific organizational needs. This strategy, however, must be done in a legal manner that takes all local, state, and federal employment laws into account. This course discusses employment laws, prohibited actions, lawful interviews, and how to avoid discrimination in the hiring process.
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Produced by: Ed4Online
Healthcare facility staff members, like workers in all fields of business, go through an employment cycle that starts with recruitment and ends when they leave the facility. Managers handle employee...
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Healthcare facility staff members, like workers in all fields of business, go through an employment cycle that starts with recruitment and ends when they leave the facility. Managers handle employee terminations on a regular basis, regardless of where they work. This action, however, must be done in a legal manner that takes local, state, and federal employment laws into account. This course discusses employment laws, prohibited termination practices, lawful terminations, the progressive discipline process, and how to avoid discrimination in the termination process.
Healthcare facility staff members, like workers in all fields of business, go through an employment cycle that starts with recruitment and ends when they leave the facility. Managers handle employee terminations on a regular basis, regardless of where they work. This action, however, must be done in a legal manner that takes local, state, and federal employment laws into account. This course discusses employment laws, prohibited termination practices, lawful terminations, the progressive discipline process, and how to avoid discrimination in the termination process.
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Produced by: Ed4Online
Anyone who has ever been "in charge" has wondered about their ability to lead others, and everyday managers have to figure out how to balance getting work done vs. leading the people who do it. This course...
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Anyone who has ever been "in charge" has wondered about their ability to lead others, and everyday managers have to figure out how to balance getting work done vs. leading the people who do it. This course discusses the basic concepts behind leadership and management, as well as some basic leadership theories.
Anyone who has ever been "in charge" has wondered about their ability to lead others, and everyday managers have to figure out how to balance getting work done vs. leading the people who do it. This course discusses the basic concepts behind leadership and management, as well as some basic leadership theories.
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Produced by: Ed4Online
Selection is the process of gathering information about job applicants to decide which one should be offered the job. The first selection devices that let job applicants interact with hiring managers are the...
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Selection is the process of gathering information about job applicants to decide which one should be offered the job. The first selection devices that let job applicants interact with hiring managers are the application form and résumés. Many companies use the information in these documents to conduct background screenings and reference checks to identify the best applicants. Several different types of selection tests are also used to further identify the top candidates for a job.
Selection is the process of gathering information about job applicants to decide which one should be offered the job. The first selection devices that let job applicants interact with hiring managers are the application form and résumés. Many companies use the information in these documents to conduct background screenings and reference checks to identify the best applicants. Several different types of selection tests are also used to further identify the top candidates for a job.
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Produced by: Ed4Online
Every ethical dilemma is unique, requiring managers to make sound decisions in order to "do the right thing". This course discusses how managers can make ethical decisions.
Every ethical dilemma is unique, requiring managers to make sound decisions in order to "do the right thing". This course discusses how managers can make ethical decisions.
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Produced by: Ed4Online
Managers, administrators, and supervisors in healthcare facilities have many tasks to juggle every day. Besides running the facility, building a strong care team, providing patient and client care, and...
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Managers, administrators, and supervisors in healthcare facilities have many tasks to juggle every day. Besides running the facility, building a strong care team, providing patient and client care, and keeping beds full, they also have many duties related to staff performance management. Facility leaders should consistently manage their staff member's performance throughout the year, coaching away undesired behaviors and recognizing and rewarding desired behaviors. This ongoing cycle of performance management is then documented and used to give staff members their formal performance evaluations. For a facility to be successful, its leaders must routinely review and grade the efforts each staff member makes towards meeting the facility's goals and objectives. This course discusses the purpose performance evaluations serve within a facility and how to write them.
Managers, administrators, and supervisors in healthcare facilities have many tasks to juggle every day. Besides running the facility, building a strong care team, providing patient and client care, and keeping beds full, they also have many duties related to staff performance management. Facility leaders should consistently manage their staff member's performance throughout the year, coaching away undesired behaviors and recognizing and rewarding desired behaviors. This ongoing cycle of performance management is then documented and used to give staff members their formal performance evaluations. For a facility to be successful, its leaders must routinely review and grade the efforts each staff member makes towards meeting the facility's goals and objectives. This course discusses the purpose performance evaluations serve within a facility and how to write them.
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Produced by: Ed4Online
Anyone who has ever been in charge, either formally or informally, has wondered about his or her ability to manage a diverse workforce. This can be especially challenging in a long-term care facility because...
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Anyone who has ever been in charge, either formally or informally, has wondered about his or her ability to manage a diverse workforce. This can be especially challenging in a long-term care facility because managers are not only responsible for the people they supervise, they are also responsible for everyone under their team's care. Having diversity creates a positive workplace where no one feels they are at an advantage or disadvantage. This can lead to a happier, more productive staff. Most people think of gender, race, color, and religion when they think of diversity. Another type of diversity, though, is the generation to which someone belongs. Understanding how to manage these generational differences will help long-term care facility managers and supervisors have a more productive staff. This course discusses diversity, the various generations in the workforce today, and how to manage these generations.
Anyone who has ever been in charge, either formally or informally, has wondered about his or her ability to manage a diverse workforce. This can be especially challenging in a long-term care facility because managers are not only responsible for the people they supervise, they are also responsible for everyone under their team's care. Having diversity creates a positive workplace where no one feels they are at an advantage or disadvantage. This can lead to a happier, more productive staff. Most people think of gender, race, color, and religion when they think of diversity. Another type of diversity, though, is the generation to which someone belongs. Understanding how to manage these generational differences will help long-term care facility managers and supervisors have a more productive staff. This course discusses diversity, the various generations in the workforce today, and how to manage these generations.
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Produced by: Ed4Online
Managing diversity is one of the hardest challenges any manager can face. The purpose of a diversity program is to create a positive workplace where no one feels they are at an advantaged or disadvantaged;...
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Managing diversity is one of the hardest challenges any manager can face. The purpose of a diversity program is to create a positive workplace where no one feels they are at an advantaged or disadvantaged; they are usually built around one of three management methods: the discrimination and fairness paradigm, the access and legitimacy paradigm, or the learning and effectiveness paradigm. Besides these paradigms, companies also use training programs and other practices to manage diversity.
Managing diversity is one of the hardest challenges any manager can face. The purpose of a diversity program is to create a positive workplace where no one feels they are at an advantaged or disadvantaged; they are usually built around one of three management methods: the discrimination and fairness paradigm, the access and legitimacy paradigm, or the learning and effectiveness paradigm. Besides these paradigms, companies also use training programs and other practices to manage diversity.
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Produced by: Ed4Online
Regardless of the type of operation being managed, chances are that a company needs to keep supplies on hand that allows operations management to occur. Inventory is the amount and number of raw...
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Regardless of the type of operation being managed, chances are that a company needs to keep supplies on hand that allows operations management to occur. Inventory is the amount and number of raw materials, parts, and finished products that an organization has in its possession at any given time. Four kinds of inventory are kept by companies: raw materials, component parts, work-in-process inventories, and finished goods. Uncontrolled inventory can lead to huge costs for a company, so managers need to measure their inventory well to prevent inventory costs from becoming too large.  Managers have a lot of responsibilities: leading people, serving customers, maintaining internal controls, satisfying stakeholders, and driving profitability.Throughout all these responsibilities, managers must always strive to manage worker productivity and product quality. This course discusses how inventory is managed towards these ends.
Regardless of the type of operation being managed, chances are that a company needs to keep supplies on hand that allows operations management to occur. Inventory is the amount and number of raw materials, parts, and finished products that an organization has in its possession at any given time. Four kinds of inventory are kept by companies: raw materials, component parts, work-in-process inventories, and finished goods. Uncontrolled inventory can lead to huge costs for a company, so managers need to measure their inventory well to prevent inventory costs from becoming too large.  Managers have a lot of responsibilities: leading people, serving customers, maintaining internal controls, satisfying stakeholders, and driving profitability.Throughout all these responsibilities, managers must always strive to manage worker productivity and product quality. This course discusses how inventory is managed towards these ends.
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Produced by: Ed4Online