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This course was developed from the National Cancer Institute workbook which is a resource designed to help the patient talk to their health care provider(s) about complementary and alternative medicine (CAM)...
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This course was developed from the National Cancer Institute workbook which is a resource designed to help the patient talk to their health care provider(s) about complementary and alternative medicine (CAM) use during and after their cancer care. The workbook also contains information for the health care provider such as documents which can be used to help their patients keep track of their medicines CAM use and complementary providers.
This course was developed from the National Cancer Institute workbook which is a resource designed to help the patient talk to their health care provider(s) about complementary and alternative medicine (CAM) use during and after their cancer care. The workbook also contains information for the health care provider such as documents which can be used to help their patients keep track of their medicines CAM use and complementary providers.
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Produced by: Quantum Units Education
The purpose of this course is to develop a working concept of trauma and a trauma-informed approach and to develop a shared understanding of these concepts that would be acceptable and appropriate across an...
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The purpose of this course is to develop a working concept of trauma and a trauma-informed approach and to develop a shared understanding of these concepts that would be acceptable and appropriate across an array of service systems and stakeholder groups. The desired goal is to build a framework that helps systems talk to each other to understand better the connections between trauma and behavioral health issues and to guide systems to become trauma-informed.
The purpose of this course is to develop a working concept of trauma and a trauma-informed approach and to develop a shared understanding of these concepts that would be acceptable and appropriate across an array of service systems and stakeholder groups. The desired goal is to build a framework that helps systems talk to each other to understand better the connections between trauma and behavioral health issues and to guide systems to become trauma-informed.
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Produced by: Quantum Units Education
This course focuses on the confidentiality of alcohol and drug abuse patient records by providing information on: general provisions; disclosures with patient consent; disclosures without patient consent; and...
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This course focuses on the confidentiality of alcohol and drug abuse patient records by providing information on: general provisions; disclosures with patient consent; disclosures without patient consent; and court orders authorizing disclosure and use.
This course focuses on the confidentiality of alcohol and drug abuse patient records by providing information on: general provisions; disclosures with patient consent; disclosures without patient consent; and court orders authorizing disclosure and use.
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Produced by: Quantum Units Education
This course will present a consise overview of important terms and aspects of treatment for co-occurring substance related and mental disorders.  It will provide definitions for terms associated with...
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This course will present a consise overview of important terms and aspects of treatment for co-occurring substance related and mental disorders.  It will provide definitions for terms associated with co-occurring disorders and their treatment.  It will also address some of the stages of integrated treatment for co-occurring disorders.
This course will present a consise overview of important terms and aspects of treatment for co-occurring substance related and mental disorders.  It will provide definitions for terms associated with co-occurring disorders and their treatment.  It will also address some of the stages of integrated treatment for co-occurring disorders.
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Produced by: Ed4Online
Note: This course was extracted from SAMHSA's (Substance Abuse and Mental Health Services Administration) Treatment Improvement Protocol Manual #59 Improving Cultural Competence. Please refer to the original...
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Note: This course was extracted from SAMHSA's (Substance Abuse and Mental Health Services Administration) Treatment Improvement Protocol Manual #59 Improving Cultural Competence. Please refer to the original manual for references and appendices. This course provides a general overview of the core competencies needed so that counselors may provide effective treatment to diverse racial and ethnic groups. Using Sue's (2001) multidimensional model for developing cultural competence the content focuses on the counselor's need to engage in and develop cultural awareness; cultural knowledge in general; and culturally specific skills and knowledge of wellness mental illness substance use treatments and skill development.
Note: This course was extracted from SAMHSA's (Substance Abuse and Mental Health Services Administration) Treatment Improvement Protocol Manual #59 Improving Cultural Competence. Please refer to the original manual for references and appendices. This course provides a general overview of the core competencies needed so that counselors may provide effective treatment to diverse racial and ethnic groups. Using Sue's (2001) multidimensional model for developing cultural competence the content focuses on the counselor's need to engage in and develop cultural awareness; cultural knowledge in general; and culturally specific skills and knowledge of wellness mental illness substance use treatments and skill development.
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Produced by: Quantum Units Education
This CE course describes a comprehensive approach to assessment developed by the National Council on Crime and Delinquency that successfully addresses the following objectives of best practices in...
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This CE course describes a comprehensive approach to assessment developed by the National Council on Crime and Delinquency that successfully addresses the following objectives of best practices in correctional assessment: resources should target high-risk offenders; programs should address needs related to each offender's criminal behavior; and case plans should employ strategies that reflect the learning style motivation capacities and circumstances of each offender. In addition a comprehensive summary of the history development and future of the Correctional Assessment and Intervention System (CAIS) and the Juvenile Assessment and Intervention System (JAIS) are provided. Knowledge and consent by NCCD should be obtained prior to any assessment tool learned from this course being used.
This CE course describes a comprehensive approach to assessment developed by the National Council on Crime and Delinquency that successfully addresses the following objectives of best practices in correctional assessment: resources should target high-risk offenders; programs should address needs related to each offender's criminal behavior; and case plans should employ strategies that reflect the learning style motivation capacities and circumstances of each offender. In addition a comprehensive summary of the history development and future of the Correctional Assessment and Intervention System (CAIS) and the Juvenile Assessment and Intervention System (JAIS) are provided. Knowledge and consent by NCCD should be obtained prior to any assessment tool learned from this course being used.
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Produced by: Quantum Units Education
This course addresses the following issues with regard to counseling for those with viral hepatitis: the need for counseling strategies; ensuring safety; providing reliable information; building therapeutic...
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This course addresses the following issues with regard to counseling for those with viral hepatitis: the need for counseling strategies; ensuring safety; providing reliable information; building therapeutic relationships; helping clients understand their diagnoses; incorporating client needs in substance abuse treatment planning; developing a prevention plan; using motivational approaches; confronting the social factors of hepatitis; addressing relapse; building support systems; and providing effective case management
This course addresses the following issues with regard to counseling for those with viral hepatitis: the need for counseling strategies; ensuring safety; providing reliable information; building therapeutic relationships; helping clients understand their diagnoses; incorporating client needs in substance abuse treatment planning; developing a prevention plan; using motivational approaches; confronting the social factors of hepatitis; addressing relapse; building support systems; and providing effective case management
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Produced by: Quantum Units Education
This course focuses on key workforce development activities such as: recruiting hiring and retaining trauma-informed staff; training behavioral health service providers on the principles of and evidence-based...
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This course focuses on key workforce development activities such as: recruiting hiring and retaining trauma-informed staff; training behavioral health service providers on the principles of and evidence-based and emerging best practices relevant to TIC; developing and promoting a set of counselor competencies specific to TIC; delineating the responsibilities of counselors and addressing ethical considerations specifically relevant to promoting TIC; providing trauma-informed clinical supervision; and committing to prevention and treatment of secondary trauma of behavioral health professionals within the organization. Addressing each of these areas is essential to building a trauma-informed workforce and an organizational culture that supports TIC
This course focuses on key workforce development activities such as: recruiting hiring and retaining trauma-informed staff; training behavioral health service providers on the principles of and evidence-based and emerging best practices relevant to TIC; developing and promoting a set of counselor competencies specific to TIC; delineating the responsibilities of counselors and addressing ethical considerations specifically relevant to promoting TIC; providing trauma-informed clinical supervision; and committing to prevention and treatment of secondary trauma of behavioral health professionals within the organization. Addressing each of these areas is essential to building a trauma-informed workforce and an organizational culture that supports TIC
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Produced by: Quantum Units Education
This CEU course outlines how to create child and adolescent fair courtrooms and addresses issues such as: who would be a good support person for a young child who has to testify; are therapy animals allowed...
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This CEU course outlines how to create child and adolescent fair courtrooms and addresses issues such as: who would be a good support person for a young child who has to testify; are therapy animals allowed as comfort items for a child who is afraid of testifying in court; can a courtroom set-up be physically altered; how to make the oath more meaningful for the children who testify; can the judge order the attorneys to speak and behave in a certain way around children; and how to help a child that is experiencing difficulty in the courtroom.
This CEU course outlines how to create child and adolescent fair courtrooms and addresses issues such as: who would be a good support person for a young child who has to testify; are therapy animals allowed as comfort items for a child who is afraid of testifying in court; can a courtroom set-up be physically altered; how to make the oath more meaningful for the children who testify; can the judge order the attorneys to speak and behave in a certain way around children; and how to help a child that is experiencing difficulty in the courtroom.
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Produced by: Quantum Units Education
This course summarizes the evidence base on the clinical effectiveness and cost-effectiveness of different types of crisis services and then presents case studies of different approaches that states are using...
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This course summarizes the evidence base on the clinical effectiveness and cost-effectiveness of different types of crisis services and then presents case studies of different approaches that states are using to coordinate consolidate and blend fund sources in order to provide robust crisis services.
This course summarizes the evidence base on the clinical effectiveness and cost-effectiveness of different types of crisis services and then presents case studies of different approaches that states are using to coordinate consolidate and blend fund sources in order to provide robust crisis services.
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Produced by: Quantum Units Education
This course is based upon a guide that was written for counselors treating clients from Latino cultures. It's purpose is to help counselors and therapists improve their skills in response to treatment...
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This course is based upon a guide that was written for counselors treating clients from Latino cultures. It's purpose is to help counselors and therapists improve their skills in response to treatment challenges working with Latinos. The approach taken is to highlight key similarities and differences in cultural beliefs attitudes and practices commonly seen among Latino clients.
This course is based upon a guide that was written for counselors treating clients from Latino cultures. It's purpose is to help counselors and therapists improve their skills in response to treatment challenges working with Latinos. The approach taken is to highlight key similarities and differences in cultural beliefs attitudes and practices commonly seen among Latino clients.
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Produced by: Quantum Units Education
This CE course describes the adaptations and refinements undertaken by grantees to make their services more culturally responsive. The adaptations include addressing issues of language diversity racism and...
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This CE course describes the adaptations and refinements undertaken by grantees to make their services more culturally responsive. The adaptations include addressing issues of language diversity racism and immigration and incorporating cultural constructs like familismo confianza personalismo and respeto. Improvements to recruitment retention overall participation and effectiveness of important interventions comes from making appropriate program adaptations by addressing backgrounds and life circumstances of people of different cultural racial ethnic or socio-economic backgrounds as addressed throughout this course.
This CE course describes the adaptations and refinements undertaken by grantees to make their services more culturally responsive. The adaptations include addressing issues of language diversity racism and immigration and incorporating cultural constructs like familismo confianza personalismo and respeto. Improvements to recruitment retention overall participation and effectiveness of important interventions comes from making appropriate program adaptations by addressing backgrounds and life circumstances of people of different cultural racial ethnic or socio-economic backgrounds as addressed throughout this course.
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Produced by: Quantum Units Education
Note: This course was extracted from SAMHSA's (Substance Abuse and Mental Health Services Administration) Treatment Improvement Protocol Manual #59 Improving Cultural Competence. Please refer to the original...
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Note: This course was extracted from SAMHSA's (Substance Abuse and Mental Health Services Administration) Treatment Improvement Protocol Manual #59 Improving Cultural Competence. Please refer to the original manual for references and appendices. This course provides information on: engaging clients; familiarizing clients and their families with treatment and evaluation processes; endorsing collaboration in interviews assessments and treatment planning; integrating culturally relevant information and themes; gathering culturally relevant collateral information; selecting culturally appropriate screening and assessment tools; determining readiness and motivation for change; providing culturally responsive case management; and incorporating cultural factors into treatment planning
Note: This course was extracted from SAMHSA's (Substance Abuse and Mental Health Services Administration) Treatment Improvement Protocol Manual #59 Improving Cultural Competence. Please refer to the original manual for references and appendices. This course provides information on: engaging clients; familiarizing clients and their families with treatment and evaluation processes; endorsing collaboration in interviews assessments and treatment planning; integrating culturally relevant information and themes; gathering culturally relevant collateral information; selecting culturally appropriate screening and assessment tools; determining readiness and motivation for change; providing culturally responsive case management; and incorporating cultural factors into treatment planning
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Produced by: Quantum Units Education
Extracted from a guide created by the National Center on Trauma-Informed Care as a technical assistance document to help make trauma-informed peer support available to women who receive or have received...
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Extracted from a guide created by the National Center on Trauma-Informed Care as a technical assistance document to help make trauma-informed peer support available to women who receive or have received services in behavioral health or other human service systems. This course provides basic information about how cultural considerations impact the meaning a person makes of their experiences and can affect both the experiences of trauma and the development of peer support relationships. This course also explores how assumptions about others can affect peer support and how services sometimes fail women of color refugees and immigrants people who live in rural areas and women viewed as "different" because of sexual orientation religion or other cultural factors.
Extracted from a guide created by the National Center on Trauma-Informed Care as a technical assistance document to help make trauma-informed peer support available to women who receive or have received services in behavioral health or other human service systems. This course provides basic information about how cultural considerations impact the meaning a person makes of their experiences and can affect both the experiences of trauma and the development of peer support relationships. This course also explores how assumptions about others can affect peer support and how services sometimes fail women of color refugees and immigrants people who live in rural areas and women viewed as "different" because of sexual orientation religion or other cultural factors.
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Produced by: Quantum Units Education
Excellent customer service is one of the most important things in providing quality health care and can make a significant difference for service providers as well as their clients, patients, and consumers....
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Excellent customer service is one of the most important things in providing quality health care and can make a significant difference for service providers as well as their clients, patients, and consumers. This course provides an introduction to customer service in the behavioral healthcare setting and how to identify the difference between mediocre and exceptional customer service.
Excellent customer service is one of the most important things in providing quality health care and can make a significant difference for service providers as well as their clients, patients, and consumers. This course provides an introduction to customer service in the behavioral healthcare setting and how to identify the difference between mediocre and exceptional customer service.
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Produced by: Ed4Online
Customers are the lifeblood of virtually every business in every industry. Organizations and individuals who strive to deliver exceptional customer service are more likely to be successful. Providing good...
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Customers are the lifeblood of virtually every business in every industry. Organizations and individuals who strive to deliver exceptional customer service are more likely to be successful. Providing good customer service is one of the most important things in healthcare. It can make a significant difference for the experiences of staff members and their residents and patients. In the private sector, having good customer service can mean the difference between being profitable or doing poorly. For public agencies, good customer service improves their ability to care for their residents, fulfill their mission and objectives, and do well on satisfaction surveys. This course introduces learners to elements of customer service in the healthcare setting.
Customers are the lifeblood of virtually every business in every industry. Organizations and individuals who strive to deliver exceptional customer service are more likely to be successful. Providing good customer service is one of the most important things in healthcare. It can make a significant difference for the experiences of staff members and their residents and patients. In the private sector, having good customer service can mean the difference between being profitable or doing poorly. For public agencies, good customer service improves their ability to care for their residents, fulfill their mission and objectives, and do well on satisfaction surveys. This course introduces learners to elements of customer service in the healthcare setting.
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Produced by: Ed4Online
This module addresses the definition of dementia, symptoms of dementia, stages, and basic challenges our residents face. We will also address care strategies that you can apply to your residents with dementia.
This module addresses the definition of dementia, symptoms of dementia, stages, and basic challenges our residents face. We will also address care strategies that you can apply to your residents with dementia.
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Produced by: IPCed - Institute for Professional Care Education
This module addresses that residents should be encouraged to remain as independent as possible. We will discuss when residents require assistance, approaches that are unique to each resident; when continued...
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This module addresses that residents should be encouraged to remain as independent as possible. We will discuss when residents require assistance, approaches that are unique to each resident; when continued refusal occurs, staff must solicit help from a supervisor; and why it is important to share information with coworkers about what approaches work best for each resident.
This module addresses that residents should be encouraged to remain as independent as possible. We will discuss when residents require assistance, approaches that are unique to each resident; when continued refusal occurs, staff must solicit help from a supervisor; and why it is important to share information with coworkers about what approaches work best for each resident.
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Produced by: IPCed - Institute for Professional Care Education
This course is designed to prepare your staff to prevent, identify, and intervene successfully for pneumonia, swallowing disorders, and aspiration.
This course is designed to prepare your staff to prevent, identify, and intervene successfully for pneumonia, swallowing disorders, and aspiration.
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Produced by: IPCed - Institute for Professional Care Education
In this module we will address how wandering is not necessarily a negative behavior. We will discuss providing meaningful activities that can help discourage excessive wandering, how wandering can easily lead...
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In this module we will address how wandering is not necessarily a negative behavior. We will discuss providing meaningful activities that can help discourage excessive wandering, how wandering can easily lead to elopement, and actions to prevent elopements.
In this module we will address how wandering is not necessarily a negative behavior. We will discuss providing meaningful activities that can help discourage excessive wandering, how wandering can easily lead to elopement, and actions to prevent elopements.
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Produced by: IPCed - Institute for Professional Care Education
This module addresses effective techniques to promote therapeutic communication, cueing and modeling, interventions when communication is challenging, and therapeutic activities and normalizing the resident’s...
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This module addresses effective techniques to promote therapeutic communication, cueing and modeling, interventions when communication is challenging, and therapeutic activities and normalizing the resident’s day.
This module addresses effective techniques to promote therapeutic communication, cueing and modeling, interventions when communication is challenging, and therapeutic activities and normalizing the resident’s day.
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Produced by: IPCed - Institute for Professional Care Education
Seeing and treating each resident as an individual is what distinguishes outstanding care. This course is designed to train staff how to learn more about each resident and how to handle the sensitive issues...
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Seeing and treating each resident as an individual is what distinguishes outstanding care. This course is designed to train staff how to learn more about each resident and how to handle the sensitive issues of dignity, sexuality, and independence.
Seeing and treating each resident as an individual is what distinguishes outstanding care. This course is designed to train staff how to learn more about each resident and how to handle the sensitive issues of dignity, sexuality, and independence.
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Produced by: IPCed - Institute for Professional Care Education
This module addresses how aggressive behaviors often result from triggers, are not always intentional and may be the only way the resident feels he/she can communicate.
This module addresses how aggressive behaviors often result from triggers, are not always intentional and may be the only way the resident feels he/she can communicate.
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Produced by: IPCed - Institute for Professional Care Education
Residents with dementia can be particularly sensitive to medications and at risk for inappropriate use. This course will assist your staff to understand the effects and side effects of commonly used...
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Residents with dementia can be particularly sensitive to medications and at risk for inappropriate use. This course will assist your staff to understand the effects and side effects of commonly used psychotropic medications.
Residents with dementia can be particularly sensitive to medications and at risk for inappropriate use. This course will assist your staff to understand the effects and side effects of commonly used psychotropic medications.
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Produced by: IPCed - Institute for Professional Care Education
This course will address signs and symptoms of dehydration, the effects of dehydration, effective strategies to ensure proper hydration, and dementia-specific care issues.
This course will address signs and symptoms of dehydration, the effects of dehydration, effective strategies to ensure proper hydration, and dementia-specific care issues.
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Produced by: IPCed - Institute for Professional Care Education