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Quality improvement measures increase care coordination, patient safety, and preventive health services and have become of increased focus in healthcare. Implementing quality improvement measures result not...
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Quality improvement measures increase care coordination, patient safety, and preventive health services and have become of increased focus in healthcare. Implementing quality improvement measures result not only in better care for at risk populations often treated by mental health technicians but also enhance patient experiences. Despite efforts to improve patient experiences, critical incidents continue to occur in healthcare settings. This course discusses what is included in critical incident reporting and when incident reports should be utilized. This course also discusses the necessity of critical incident reports, barriers to compliance, and methods to improve reporting effectiveness.
Quality improvement measures increase care coordination, patient safety, and preventive health services and have become of increased focus in healthcare. Implementing quality improvement measures result not only in better care for at risk populations often treated by mental health technicians but also enhance patient experiences. Despite efforts to improve patient experiences, critical incidents continue to occur in healthcare settings. This course discusses what is included in critical incident reporting and when incident reports should be utilized. This course also discusses the necessity of critical incident reports, barriers to compliance, and methods to improve reporting effectiveness.
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Produced by: Ed4Online
The goal of this course is to provide information that helps individuals understand the importance of diversity in the workplace and how to best support it in ways that benefit everyone.  The success of an...
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The goal of this course is to provide information that helps individuals understand the importance of diversity in the workplace and how to best support it in ways that benefit everyone.  The success of an organization, and therefor it's competiveness in the marketplace, is dependent upon its ability to understand diversity, realize its benefits, and embrace it.  Organizations that analyze their own workplace diversity and then cultivate an inclusive environment will reap the benefits.
The goal of this course is to provide information that helps individuals understand the importance of diversity in the workplace and how to best support it in ways that benefit everyone.  The success of an organization, and therefor it's competiveness in the marketplace, is dependent upon its ability to understand diversity, realize its benefits, and embrace it.  Organizations that analyze their own workplace diversity and then cultivate an inclusive environment will reap the benefits.
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Produced by: Ed4Online
Providing good customer service is one of the most important things in healthcare settings. Superior customer service can significantly improve the overall experience for both service providers and...
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Providing good customer service is one of the most important things in healthcare settings. Superior customer service can significantly improve the overall experience for both service providers and individuals seeking healthcare services. In healthcare organizations, good customer service improves the ability to care for their clients, fulfill the organization’s mission and business objectives, and improve employee and patient satisfaction. This course introduces mental health technicians to the elements of customer service that are important in behavioral healthcare settings.
Providing good customer service is one of the most important things in healthcare settings. Superior customer service can significantly improve the overall experience for both service providers and individuals seeking healthcare services. In healthcare organizations, good customer service improves the ability to care for their clients, fulfill the organization’s mission and business objectives, and improve employee and patient satisfaction. This course introduces mental health technicians to the elements of customer service that are important in behavioral healthcare settings.
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Produced by: Ed4Online
Death is a natural process that all living beings experience. Direct Support Professionals will most likely see many patients, clients, and residents die over the course of their career.  Some of these deaths...
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Death is a natural process that all living beings experience. Direct Support Professionals will most likely see many patients, clients, and residents die over the course of their career.  Some of these deaths will be sudden and unexpected, while others may occur after prolonged illnesses. The Direct Support Professional gives dying patients' regular care that helps them through this difficult time in a way that gives a better quality of life and helps the patient come to terms with their own death. This treatment even extends beyond death when the Direct Support Professional gives postmortem care. This course will teach current and future Direct Support Professionals about the process of death and how to care for dying patients.
Death is a natural process that all living beings experience. Direct Support Professionals will most likely see many patients, clients, and residents die over the course of their career.  Some of these deaths will be sudden and unexpected, while others may occur after prolonged illnesses. The Direct Support Professional gives dying patients' regular care that helps them through this difficult time in a way that gives a better quality of life and helps the patient come to terms with their own death. This treatment even extends beyond death when the Direct Support Professional gives postmortem care. This course will teach current and future Direct Support Professionals about the process of death and how to care for dying patients.
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Produced by: Ed4Online
Death is a natural process that all living beings experience. Mental health technicians will most likely see many patients, clients, and residents die over the course of their career. Some of these deaths...
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Death is a natural process that all living beings experience. Mental health technicians will most likely see many patients, clients, and residents die over the course of their career. Some of these deaths will be sudden and unexpected, while others may occur after prolonged illnesses. Death and Dying Care for Mental Health Technicians will discuss the process of death, rights and legislation concerning death and dying, and how to care for dying patients.
Death is a natural process that all living beings experience. Mental health technicians will most likely see many patients, clients, and residents die over the course of their career. Some of these deaths will be sudden and unexpected, while others may occur after prolonged illnesses. Death and Dying Care for Mental Health Technicians will discuss the process of death, rights and legislation concerning death and dying, and how to care for dying patients.
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Produced by: Ed4Online
Anyone who drives a motor vehicle as part of their job, whether as a full-time activity or just on the rare occasion should routinely take defensive driving training to promote safe driving habits.  This...
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Anyone who drives a motor vehicle as part of their job, whether as a full-time activity or just on the rare occasion should routinely take defensive driving training to promote safe driving habits.  This course covers several ways for drivers to practice habits that help insure company and personal vehicles are operated in the safest way possible.
Anyone who drives a motor vehicle as part of their job, whether as a full-time activity or just on the rare occasion should routinely take defensive driving training to promote safe driving habits.  This course covers several ways for drivers to practice habits that help insure company and personal vehicles are operated in the safest way possible.
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Produced by: Ed4Online
For most working adults, days are filled with task after task and deadline after deadline. This is especially true in healthcare, as you have to do all your work while also considering the needs of those in...
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For most working adults, days are filled with task after task and deadline after deadline. This is especially true in healthcare, as you have to do all your work while also considering the needs of those in your care. Chances are you have more things you want to do than you have time to do them. You can’t create more time, but you can do a better job of deciding where to spend your time. One way busy professionals get more done is by appropriately delegating some of their work to others. This course discusses how to better manage time through delegation and how to properly delegate tasks to others.
For most working adults, days are filled with task after task and deadline after deadline. This is especially true in healthcare, as you have to do all your work while also considering the needs of those in your care. Chances are you have more things you want to do than you have time to do them. You can’t create more time, but you can do a better job of deciding where to spend your time. One way busy professionals get more done is by appropriately delegating some of their work to others. This course discusses how to better manage time through delegation and how to properly delegate tasks to others.
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Produced by: Ed4Online
“I have some bad news for you.”  No one likes hearing this statement, especially in a healthcare setting. For staff members and caregivers who work every day with the sick, injured, and elderly, having to be...
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“I have some bad news for you.”  No one likes hearing this statement, especially in a healthcare setting. For staff members and caregivers who work every day with the sick, injured, and elderly, having to be the bearer of bad news can become a common, almost routine part of the job. This can be a rather difficult chore for most people because everyone reacts differently to learning something that is life changing to his or her own health or the health of a loved one. Understanding how people grieve a variety of losses and how to communicate bad news has a direct impact on how the receiver understands and reacts to the situation. This course discusses why giving bad news is difficult as well as how to be both professional and empathetic when delivering challenging healthcare information.
“I have some bad news for you.”  No one likes hearing this statement, especially in a healthcare setting. For staff members and caregivers who work every day with the sick, injured, and elderly, having to be the bearer of bad news can become a common, almost routine part of the job. This can be a rather difficult chore for most people because everyone reacts differently to learning something that is life changing to his or her own health or the health of a loved one. Understanding how people grieve a variety of losses and how to communicate bad news has a direct impact on how the receiver understands and reacts to the situation. This course discusses why giving bad news is difficult as well as how to be both professional and empathetic when delivering challenging healthcare information.
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Produced by: Ed4Online
America is a melting-pot of many religions, races, ethnicities, cultures, and beliefs from around the world. No other country in the world has as much cultural diversity as the United States does. Direct...
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America is a melting-pot of many religions, races, ethnicities, cultures, and beliefs from around the world. No other country in the world has as much cultural diversity as the United States does. Direct Support Professionals need to understand and respect the cultural diversity of their patients, clients, and residents. This course will teach current and future Direct Support Professionals how to respect the different cultural practices and beliefs they may encounter while performing their duties.
America is a melting-pot of many religions, races, ethnicities, cultures, and beliefs from around the world. No other country in the world has as much cultural diversity as the United States does. Direct Support Professionals need to understand and respect the cultural diversity of their patients, clients, and residents. This course will teach current and future Direct Support Professionals how to respect the different cultural practices and beliefs they may encounter while performing their duties.
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Produced by: Ed4Online
Mental health technicians need to understand and respect the cultural diversity of their patients, clients, and residents. Doing so will help the healthcare professional do a better job caring for these...
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Mental health technicians need to understand and respect the cultural diversity of their patients, clients, and residents. Doing so will help the healthcare professional do a better job caring for these people, and it will help their patients feel they are receiving better quality of care. Our Developing Cultural Sensitivity for Mental Health Technicians course discusses how healthcare professionals can respect the different cultural practices and beliefs they may encounter with patients while performing their duties.
Mental health technicians need to understand and respect the cultural diversity of their patients, clients, and residents. Doing so will help the healthcare professional do a better job caring for these people, and it will help their patients feel they are receiving better quality of care. Our Developing Cultural Sensitivity for Mental Health Technicians course discusses how healthcare professionals can respect the different cultural practices and beliefs they may encounter with patients while performing their duties.
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Produced by: Ed4Online
Las emergencias en los lugares de trabajo son muy comunes. Estas van desde incidentes muy pequeños como una alarma contra incendio que no suena, hasta grandes eventos como huracanes y tormentas de nieve. Sin...
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Las emergencias en los lugares de trabajo son muy comunes. Estas van desde incidentes muy pequeños como una alarma contra incendio que no suena, hasta grandes eventos como huracanes y tormentas de nieve. Sin embargo, en el marco de la atención médica prolongada, los miembros del personal son responsables más que de ellos mismos. También deben velar por las necesidades de sus residentes y pacientes. Con el fin de minimizar las lesiones, salvar vidas y evitar daños a la instalación; los administradores y miembros del personal deben estar preparados para pensar con claridad y tomar acciones efectivas en una amplia gama de situaciones de emergencias. Este curso estudia cómo los centros de atención a largo plazo pueden estar preparados ante la posibilidad de un desastre y cómo responder a una emergencia real.
Las emergencias en los lugares de trabajo son muy comunes. Estas van desde incidentes muy pequeños como una alarma contra incendio que no suena, hasta grandes eventos como huracanes y tormentas de nieve. Sin embargo, en el marco de la atención médica prolongada, los miembros del personal son responsables más que de ellos mismos. También deben velar por las necesidades de sus residentes y pacientes. Con el fin de minimizar las lesiones, salvar vidas y evitar daños a la instalación; los administradores y miembros del personal deben estar preparados para pensar con claridad y tomar acciones efectivas en una amplia gama de situaciones de emergencias. Este curso estudia cómo los centros de atención a largo plazo pueden estar preparados ante la posibilidad de un desastre y cómo responder a una emergencia real.
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Produced by: Ed4Online
Workplace emergencies are rather common. They range from small incidents, such as a fire alarm going off, to large events like hurricanes and snowstorms. In the long-term healthcare setting, staff members are...
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Workplace emergencies are rather common. They range from small incidents, such as a fire alarm going off, to large events like hurricanes and snowstorms. In the long-term healthcare setting, staff members are responsible for more than just their own safety during an emergency. They must also see to the needs of patients and residents. In order to minimize injuries, save lives, and prevent facility damage, managers and staff members must be prepared to think clearly and take effective actions in a wide range of emergency situations. This course discusses how long-term care facility staff can be prepared for a disaster and how to respond during an emergency.
Workplace emergencies are rather common. They range from small incidents, such as a fire alarm going off, to large events like hurricanes and snowstorms. In the long-term healthcare setting, staff members are responsible for more than just their own safety during an emergency. They must also see to the needs of patients and residents. In order to minimize injuries, save lives, and prevent facility damage, managers and staff members must be prepared to think clearly and take effective actions in a wide range of emergency situations. This course discusses how long-term care facility staff can be prepared for a disaster and how to respond during an emergency.
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Produced by: Ed4Online
Workers who use alcohol and drugs on the job, or come to work while under the influence of either, pose significant risks to the safety, productivity, and profitability of a company. Companies that adopt and...
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Workers who use alcohol and drugs on the job, or come to work while under the influence of either, pose significant risks to the safety, productivity, and profitability of a company. Companies that adopt and enforce a drug-free workplace policy and program can mitigate many of these risks and will have healthier, happier workers.
Workers who use alcohol and drugs on the job, or come to work while under the influence of either, pose significant risks to the safety, productivity, and profitability of a company. Companies that adopt and enforce a drug-free workplace policy and program can mitigate many of these risks and will have healthier, happier workers.
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Produced by: Ed4Online
The current outbreak of Ebola in West Africa has been connected to more than 4,000 deaths since the latest outbreak began late 2013 (Weintraub, 2014). The Ebola virus, formerly known as Ebola hemorrhagic...
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The current outbreak of Ebola in West Africa has been connected to more than 4,000 deaths since the latest outbreak began late 2013 (Weintraub, 2014). The Ebola virus, formerly known as Ebola hemorrhagic fever, is a rare disease caused by an infection from the Ebola virus strains. While rare, it is severe and often fatal in humans. Wild animals are believed to transmit the virus to people, and it spreads through the human population through close person-to-person contact (WHO, 2014). This course provides an overview of the Ebola virus as well as information about the current outbreak and current approaches to treatment.
The current outbreak of Ebola in West Africa has been connected to more than 4,000 deaths since the latest outbreak began late 2013 (Weintraub, 2014). The Ebola virus, formerly known as Ebola hemorrhagic fever, is a rare disease caused by an infection from the Ebola virus strains. While rare, it is severe and often fatal in humans. Wild animals are believed to transmit the virus to people, and it spreads through the human population through close person-to-person contact (WHO, 2014). This course provides an overview of the Ebola virus as well as information about the current outbreak and current approaches to treatment.
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Produced by: Ed4Online
Those with developmental disabilities generally need a team of specialists to help them navigate the education system and find and keep paid employment. Direct Support Professionals assist and support clients...
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Those with developmental disabilities generally need a team of specialists to help them navigate the education system and find and keep paid employment. Direct Support Professionals assist and support clients in learning new skills and strategies in school and at work.They may teach life skills or skills related to work, including job-specific skills, appropriate work behaviors and working with others. This course will teach current and future Direct Support Professionals methods for supporting clients, patients, and residents in education and employment. This course is designed for entry-level Direct Support Professionals
Those with developmental disabilities generally need a team of specialists to help them navigate the education system and find and keep paid employment. Direct Support Professionals assist and support clients in learning new skills and strategies in school and at work.They may teach life skills or skills related to work, including job-specific skills, appropriate work behaviors and working with others. This course will teach current and future Direct Support Professionals methods for supporting clients, patients, and residents in education and employment. This course is designed for entry-level Direct Support Professionals
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Produced by: Ed4Online
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and...
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Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and residents feel less isolated and can improve their sense of wellbeing. Communicating effectively with peers, subordinates, and supervisors is not only an expectation of all healthcare professionals, it is also critical for ensuring patient wellbeing. Paying attention to another’s communication needs is one of the most important duties of a healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and residents feel less isolated and can improve their sense of wellbeing. Communicating effectively with peers, subordinates, and supervisors is not only an expectation of all healthcare professionals, it is also critical for ensuring patient wellbeing. Paying attention to another’s communication needs is one of the most important duties of a healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
[READ LESS]
Produced by: Ed4Online
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and...
[READ MORE]
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and residents feel less isolated and can improve their sense of wellbeing. Communicating effectively with peers, subordinates, and supervisors is not only an expectation of all healthcare professionals, it is also critical for ensuring patient wellbeing. Paying attention to another’s communication needs is one of the most important duties of a healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and residents feel less isolated and can improve their sense of wellbeing. Communicating effectively with peers, subordinates, and supervisors is not only an expectation of all healthcare professionals, it is also critical for ensuring patient wellbeing. Paying attention to another’s communication needs is one of the most important duties of a healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
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Produced by: Ed4Online
La comunicación con los demás es una necesidad humana básica y la base de todas las interacciones sociales. Cuando se logra una comunicación efectiva entre el personal de salud y las personas de quienes...
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La comunicación con los demás es una necesidad humana básica y la base de todas las interacciones sociales. Cuando se logra una comunicación efectiva entre el personal de salud y las personas de quienes cuidan, esto ayuda a los pacientes, clientes y residentes a sentirse menos aislados y aumenta su sensación de bienestar. La comunicación efectiva entre compañeros, subordinados y supervisores es una cualidad esperada de todos los profesionales de la salud, y resulta también fundamental para garantizar el bienestar del paciente. Prestar atención a las necesidades de comunicación de los demás es uno de los deberes más importantes del proveedor de cuidados. Cuando ellos entienden cómo funciona el proceso de comunicación y cómo enviar y recibir mensajes de manera efectiva, pueden satisfacer mejor las necesidades de las personas a quienes cuidan.
La comunicación con los demás es una necesidad humana básica y la base de todas las interacciones sociales. Cuando se logra una comunicación efectiva entre el personal de salud y las personas de quienes cuidan, esto ayuda a los pacientes, clientes y residentes a sentirse menos aislados y aumenta su sensación de bienestar. La comunicación efectiva entre compañeros, subordinados y supervisores es una cualidad esperada de todos los profesionales de la salud, y resulta también fundamental para garantizar el bienestar del paciente. Prestar atención a las necesidades de comunicación de los demás es uno de los deberes más importantes del proveedor de cuidados. Cuando ellos entienden cómo funciona el proceso de comunicación y cómo enviar y recibir mensajes de manera efectiva, pueden satisfacer mejor las necesidades de las personas a quienes cuidan.
[READ LESS]
Produced by: Ed4Online
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and...
[READ MORE]
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and residents feel less isolated and can improve their sense of wellbeing. Communicating effectively with peers, subordinates, and supervisors is not only an expectation of all healthcare professionals, it is also critical for ensuring patient wellbeing. Paying attention to another’s communication needs is one of the most important duties of a healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and residents feel less isolated and can improve their sense of wellbeing. Communicating effectively with peers, subordinates, and supervisors is not only an expectation of all healthcare professionals, it is also critical for ensuring patient wellbeing. Paying attention to another’s communication needs is one of the most important duties of a healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
[READ LESS]
Produced by: Ed4Online
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and...
[READ MORE]
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and residents feel less isolated and can improve their sense of wellbeing. Communicating effectively with peers, subordinates, and supervisors is not only an expectation of all healthcare professionals, it is also critical for ensuring patient wellbeing. Paying attention to another’s communication needs is one of the most important duties of a healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and residents feel less isolated and can improve their sense of wellbeing. Communicating effectively with peers, subordinates, and supervisors is not only an expectation of all healthcare professionals, it is also critical for ensuring patient wellbeing. Paying attention to another’s communication needs is one of the most important duties of a healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
[READ LESS]
Produced by: Ed4Online
Mental health technicians should be able to effectively communicate with individuals in their care. It helps patients feel less isolated and can also improve their overall sense of wellbeing. In addition,...
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Mental health technicians should be able to effectively communicate with individuals in their care. It helps patients feel less isolated and can also improve their overall sense of wellbeing. In addition, being able to communicate effectively with peers, subordinates, and supervisors is critical for mental health technicians and directly impacts patient care. In fact, paying attention to another’s communication needs is one of the most important duties of a healthcare provider in any setting. When healthcare professionals understand how the communication process works and how to effectively send and receive messages, they are better able to meet patient needs.
Mental health technicians should be able to effectively communicate with individuals in their care. It helps patients feel less isolated and can also improve their overall sense of wellbeing. In addition, being able to communicate effectively with peers, subordinates, and supervisors is critical for mental health technicians and directly impacts patient care. In fact, paying attention to another’s communication needs is one of the most important duties of a healthcare provider in any setting. When healthcare professionals understand how the communication process works and how to effectively send and receive messages, they are better able to meet patient needs.
[READ LESS]
Produced by: Ed4Online
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and...
[READ MORE]
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and residents feel less isolated and can improve their sense of wellbeing. Communicating effectively with peers, subordinates, and supervisors is not only an expectation of all healthcare professionals, it is also critical for ensuring patient wellbeing. Paying attention to another’s communication needs is one of the most important duties of a healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and residents feel less isolated and can improve their sense of wellbeing. Communicating effectively with peers, subordinates, and supervisors is not only an expectation of all healthcare professionals, it is also critical for ensuring patient wellbeing. Paying attention to another’s communication needs is one of the most important duties of a healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
[READ LESS]
Produced by: Ed4Online
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and...
[READ MORE]
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and residents feel less isolated and can improve their sense of wellbeing. Communicating effectively with peers, subordinates, and supervisors is not only an expectation of all healthcare professionals, it is also critical for ensuring patient wellbeing. Paying attention to another’s communication needs is one of the most important duties of a healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and residents feel less isolated and can improve their sense of wellbeing. Communicating effectively with peers, subordinates, and supervisors is not only an expectation of all healthcare professionals, it is also critical for ensuring patient wellbeing. Paying attention to another’s communication needs is one of the most important duties of a healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
[READ LESS]
Produced by: Ed4Online
Communication is a process of transferring information from one person to another.  Communications is the cement that holds workplaces together and ensures that organizations are productive, profitable, and...
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Communication is a process of transferring information from one person to another.  Communications is the cement that holds workplaces together and ensures that organizations are productive, profitable, and successful.  People tend to think of communications as only the words they say or write, but it is so much more than that.  Communications includes the environment it is used in, how words are said, non-verbal and cultural aspects, and how the communicator’s personality affects their style.  To be an effect professional, workers should understand the various elements that make up effective communication.  This course is designed with the general business communicator in mind.
Communication is a process of transferring information from one person to another.  Communications is the cement that holds workplaces together and ensures that organizations are productive, profitable, and successful.  People tend to think of communications as only the words they say or write, but it is so much more than that.  Communications includes the environment it is used in, how words are said, non-verbal and cultural aspects, and how the communicator’s personality affects their style.  To be an effect professional, workers should understand the various elements that make up effective communication.  This course is designed with the general business communicator in mind.
[READ LESS]
Produced by: Ed4Online
The abuse of elders is a tragic and growing problem. Elder abuse can affect people of all ethnic and social backgrounds. Abuse impacts both the victim and those who care for him or her. It is important for...
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The abuse of elders is a tragic and growing problem. Elder abuse can affect people of all ethnic and social backgrounds. Abuse impacts both the victim and those who care for him or her. It is important for anyone working with or caring for an elder to know the signs of abuse as well as how to report any concerns. This course defines elder abuse, identifies populations of elderly at risk for abuse, and mandated reporting status and requirements.
The abuse of elders is a tragic and growing problem. Elder abuse can affect people of all ethnic and social backgrounds. Abuse impacts both the victim and those who care for him or her. It is important for anyone working with or caring for an elder to know the signs of abuse as well as how to report any concerns. This course defines elder abuse, identifies populations of elderly at risk for abuse, and mandated reporting status and requirements.
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Produced by: Ed4Online