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Category: Hospice Care

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Patients today have high standards and many healthcare options. To attract and retain patients, providers and facilities must stand out from the competition. Providing excellent customer service is one way...
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Patients today have high standards and many healthcare options. To attract and retain patients, providers and facilities must stand out from the competition. Providing excellent customer service is one way to stand out from the crowd. This course will help you improve your customer service skills. You will learn: •The benefits of giving excellent customer service •Methods for delighting your customers •Methods for handling customer complaints
Patients today have high standards and many healthcare options. To attract and retain patients, providers and facilities must stand out from the competition. Providing excellent customer service is one way to stand out from the crowd. This course will help you improve your customer service skills. You will learn: •The benefits of giving excellent customer service •Methods for delighting your customers •Methods for handling customer complaints
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Produced by: HealthStream
Patients today have high standards and many healthcare options. To attract and retain patients, providers and facilities must stand out from the competition. Providing excellent customer service is one way...
[READ MORE]
Patients today have high standards and many healthcare options. To attract and retain patients, providers and facilities must stand out from the competition. Providing excellent customer service is one way to stand out from the crowd. This course will help you improve your customer service skills. You will learn: •The benefits of giving excellent customer service •Methods for delighting your customers •Methods for handling customer complaints
Patients today have high standards and many healthcare options. To attract and retain patients, providers and facilities must stand out from the competition. Providing excellent customer service is one way to stand out from the crowd. This course will help you improve your customer service skills. You will learn: •The benefits of giving excellent customer service •Methods for delighting your customers •Methods for handling customer complaints
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Produced by: HealthStream
This program is part of the Home Care Institute Aide series and provides general dietary guidelines so that aides can support the nutritional health of their patients.
This program is part of the Home Care Institute Aide series and provides general dietary guidelines so that aides can support the nutritional health of their patients.
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Produced by: HCI - Home Care Institute
OASIS-C crossword puzzle to test your knowledge of the OASIS-C assessment.
OASIS-C crossword puzzle to test your knowledge of the OASIS-C assessment.
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Produced by: HCI - Home Care Institute
Provides a 100-question competency exam to assess for OASIS-C proficiency. No CEs for this test.
Provides a 100-question competency exam to assess for OASIS-C proficiency. No CEs for this test.
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Produced by: HCI - Home Care Institute
Provides details for completing an accurate OASIS-C comprehensive assessment while stressing the importance of using the patient's environment to obtain the most accurate results.
Provides details for completing an accurate OASIS-C comprehensive assessment while stressing the importance of using the patient's environment to obtain the most accurate results.
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Produced by: HCI - Home Care Institute
This course contains information on OSHA hazard communication standard. It takes approximately 30 minutes to complete.
This course contains information on OSHA hazard communication standard. It takes approximately 30 minutes to complete.
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Produced by: HCI - Home Care Institute
The purpose of the Outcome and Assessment Information Set (OASIS) is to have a standardized assessment tool used for all Medicare patients receiving home healthcare. This course will teach you how accurate...
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The purpose of the Outcome and Assessment Information Set (OASIS) is to have a standardized assessment tool used for all Medicare patients receiving home healthcare. This course will teach you how accurate completion of OASIS will: •Provide a comprehensive care synopsis •Determine reimbursement •Measure quality and patient outcomes You will learn: •How to accurately complete the current version, OASIS-C2, via a combination of observation and interview questions •How evidence-based best practices are measured •What changes were added to comply with the IMPACT Act of 2014
The purpose of the Outcome and Assessment Information Set (OASIS) is to have a standardized assessment tool used for all Medicare patients receiving home healthcare. This course will teach you how accurate completion of OASIS will: •Provide a comprehensive care synopsis •Determine reimbursement •Measure quality and patient outcomes You will learn: •How to accurately complete the current version, OASIS-C2, via a combination of observation and interview questions •How evidence-based best practices are measured •What changes were added to comply with the IMPACT Act of 2014
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Produced by: HealthStream
The purpose of the Outcome and Assessment Information Set (OASIS) is to have a standardized assessment tool used for all Medicare patients receiving home healthcare. This course will teach you how accurate...
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The purpose of the Outcome and Assessment Information Set (OASIS) is to have a standardized assessment tool used for all Medicare patients receiving home healthcare. This course will teach you how accurate completion of OASIS will: •Provide a comprehensive care synopsis •Determine reimbursement •Measure quality and patient outcomes You will learn: •How to accurately complete the current version, OASIS-C2, via a combination of observation and interview questions •How evidence-based best practices are measured •What changes were added to comply with the IMPACT Act of 2014
The purpose of the Outcome and Assessment Information Set (OASIS) is to have a standardized assessment tool used for all Medicare patients receiving home healthcare. This course will teach you how accurate completion of OASIS will: •Provide a comprehensive care synopsis •Determine reimbursement •Measure quality and patient outcomes You will learn: •How to accurately complete the current version, OASIS-C2, via a combination of observation and interview questions •How evidence-based best practices are measured •What changes were added to comply with the IMPACT Act of 2014
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Produced by: HealthStream
OASIS-D represents the 10th rendition of the Outcome and Assessment Information Set (OASIS) Guidance Manual, which took effect January 1, 2019. It introduces new and modified items, some of which are...
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OASIS-D represents the 10th rendition of the Outcome and Assessment Information Set (OASIS) Guidance Manual, which took effect January 1, 2019. It introduces new and modified items, some of which are standardized to meet the Improving Medicare Post-Acute Care Transformation Act (IMPACT) of 2014. In fact, this was the main reason for the most recent update.
OASIS-D represents the 10th rendition of the Outcome and Assessment Information Set (OASIS) Guidance Manual, which took effect January 1, 2019. It introduces new and modified items, some of which are standardized to meet the Improving Medicare Post-Acute Care Transformation Act (IMPACT) of 2014. In fact, this was the main reason for the most recent update.
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Produced by: HealthStream
OASIS-D represents the 10th rendition of the Outcome and Assessment Information Set (OASIS) Guidance Manual, which took effect January 1, 2019. It introduces new and modified items, some of which are...
[READ MORE]
OASIS-D represents the 10th rendition of the Outcome and Assessment Information Set (OASIS) Guidance Manual, which took effect January 1, 2019. It introduces new and modified items, some of which are standardized to meet the Improving Medicare Post-Acute Care Transformation Act (IMPACT) of 2014. In fact, this was the main reason for the most recent update.
OASIS-D represents the 10th rendition of the Outcome and Assessment Information Set (OASIS) Guidance Manual, which took effect January 1, 2019. It introduces new and modified items, some of which are standardized to meet the Improving Medicare Post-Acute Care Transformation Act (IMPACT) of 2014. In fact, this was the main reason for the most recent update.
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Produced by: HealthStream
The Palliative Care Competency Exam covers topics related to the application of the nursing process to patients in the hospice setting. Topics include end of life care and support, bereavement, sedation,...
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The Palliative Care Competency Exam covers topics related to the application of the nursing process to patients in the hospice setting. Topics include end of life care and support, bereavement, sedation, family support, and other knowledge, skills, and abilities needed for successful job performance by a Palliative Care nurse.
The Palliative Care Competency Exam covers topics related to the application of the nursing process to patients in the hospice setting. Topics include end of life care and support, bereavement, sedation, family support, and other knowledge, skills, and abilities needed for successful job performance by a Palliative Care nurse.
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Produced by: Nurse Competency
This course contains information on patient rights in the home care setting. It takes approximately 30 minutes to complete.
This course contains information on patient rights in the home care setting. It takes approximately 30 minutes to complete.
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Produced by: HCI - Home Care Institute
This course contains information on patient rights in the hospice setting. It takes approximately 30 minutes to complete.
This course contains information on patient rights in the hospice setting. It takes approximately 30 minutes to complete.
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Produced by: HCI - Home Care Institute
This program reviews general guidelines and fundamentals for documenting physician orders within the plan of care and as supplemental verbal orders.
This program reviews general guidelines and fundamentals for documenting physician orders within the plan of care and as supplemental verbal orders.
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Produced by: HCI - Home Care Institute
This program is part of the Home Care Institute Aide Series and provides information on identifying the risk for falls, guidelines for preventing falls, and actions to take if a patient falls.
This program is part of the Home Care Institute Aide Series and provides information on identifying the risk for falls, guidelines for preventing falls, and actions to take if a patient falls.
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Produced by: HCI - Home Care Institute
This program is part of the Home Care Institute Fall Prevention Program and provides information on identifying the risk for falls, guidelines for preventing falls, and actions to take if a patient falls.
This program is part of the Home Care Institute Fall Prevention Program and provides information on identifying the risk for falls, guidelines for preventing falls, and actions to take if a patient falls.
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Produced by: HCI - Home Care Institute
This course contains information about professional boundaries in home care and hospice environments. It takes approximately 30 minutes to complete.
This course contains information about professional boundaries in home care and hospice environments. It takes approximately 30 minutes to complete.
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Produced by: HCI - Home Care Institute
This program is part of the Home Care Institute Aide Series and provides information on assisting patients to be compliant with the home health and hospice plan of care.
This program is part of the Home Care Institute Aide Series and provides information on assisting patients to be compliant with the home health and hospice plan of care.
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Produced by: HCI - Home Care Institute
Homebound patients are often too sick to protect themselves from harm. Many are on oxygen, which increases the risk of fire. Between 2007 and 2011, only 13% of the population was 65 or older, but...
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Homebound patients are often too sick to protect themselves from harm. Many are on oxygen, which increases the risk of fire. Between 2007 and 2011, only 13% of the population was 65 or older, but according to the National Fire Protection Agency, 30% of home fire fatalities were at least 65 years old. In this age group, fatalities increased from 19% in 1980 to 31% in 2011. In order to empower their patients to prevent fires, home healthcare and hospice workers must first be able to identify fire risks. They must also know what to do if a fire does occur. This course will teach you: •How to identify fire risks in the home setting •What to teach patients and caregivers about fire safety •How to engage patients and caregivers to lessen fire risk
Homebound patients are often too sick to protect themselves from harm. Many are on oxygen, which increases the risk of fire. Between 2007 and 2011, only 13% of the population was 65 or older, but according to the National Fire Protection Agency, 30% of home fire fatalities were at least 65 years old. In this age group, fatalities increased from 19% in 1980 to 31% in 2011. In order to empower their patients to prevent fires, home healthcare and hospice workers must first be able to identify fire risks. They must also know what to do if a fire does occur. This course will teach you: •How to identify fire risks in the home setting •What to teach patients and caregivers about fire safety •How to engage patients and caregivers to lessen fire risk
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Produced by: HealthStream
As a worker in the healthcare industry, you are affected by the Health Insurance Portability and Accountability Act (HIPAA). You are required by law to follow these rules.
As a worker in the healthcare industry, you are affected by the Health Insurance Portability and Accountability Act (HIPAA). You are required by law to follow these rules.
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Produced by: HealthStream
Good patient outcomes depend on effective communication among patients, all caregivers, and the remote care team.
Good patient outcomes depend on effective communication among patients, all caregivers, and the remote care team.
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Produced by: HealthStream
This course will walk you through the requirements, methodologies, and processes of a Quality Assurance and Performance Improvement (QAPI) program.
This course will walk you through the requirements, methodologies, and processes of a Quality Assurance and Performance Improvement (QAPI) program.
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Produced by: HealthStream
This course will walk you through the requirements, methodologies, and processes of a Quality Assurance and Performance Improvement (QAPI) program.
This course will walk you through the requirements, methodologies, and processes of a Quality Assurance and Performance Improvement (QAPI) program.
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Produced by: HealthStream
This program reviews general ingredients and guidelines for successful documentation that meets regulatory and compliance standards.
This program reviews general ingredients and guidelines for successful documentation that meets regulatory and compliance standards.
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Produced by: HCI - Home Care Institute