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Category: Annual Mandatory Training

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KnowledgeQ™ allows organizations to invest training resources smarter by better understanding where their organization is at risk, how their annual mandatory training program compares to the industry...
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KnowledgeQ™ allows organizations to invest training resources smarter by better understanding where their organization is at risk, how their annual mandatory training program compares to the industry standard, and the overall performance of employees on annual mandatory training measures.
KnowledgeQ™ allows organizations to invest training resources smarter by better understanding where their organization is at risk, how their annual mandatory training program compares to the industry standard, and the overall performance of employees on annual mandatory training measures.
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Produced by: HealthStream, Inc.
Healthcare facilities are entrusted with providing safe and secure environments for their patients, staff, and visitors. Each facility is responsible for developing its own plan of action to address...
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Healthcare facilities are entrusted with providing safe and secure environments for their patients, staff, and visitors. Each facility is responsible for developing its own plan of action to address issues that may threaten the safety of its occupants. Among these issues is the threat of an active shooter in the healthcare facility. An active shooter incident could occur anywhere, with little or no warning. Having an emergency operations plan could make the difference in what could be a life or death situation. This course ensures learners are prepared to make difficult decisions that could impact their own life and the lives of the patients they care for. The course provides a foundational level of knowledge on how to recognize indicators of potential violence, and how to become familiar with the various response concepts. This pro-active approach helps prepare staff about how to think and act ensuring they become familiar with several of the possible responses they can follow in an active shooter incident.
Healthcare facilities are entrusted with providing safe and secure environments for their patients, staff, and visitors. Each facility is responsible for developing its own plan of action to address issues that may threaten the safety of its occupants. Among these issues is the threat of an active shooter in the healthcare facility. An active shooter incident could occur anywhere, with little or no warning. Having an emergency operations plan could make the difference in what could be a life or death situation. This course ensures learners are prepared to make difficult decisions that could impact their own life and the lives of the patients they care for. The course provides a foundational level of knowledge on how to recognize indicators of potential violence, and how to become familiar with the various response concepts. This pro-active approach helps prepare staff about how to think and act ensuring they become familiar with several of the possible responses they can follow in an active shooter incident.
[READ LESS]
Produced by: HealthStream
Healthcare facilities are entrusted with providing safe and secure environments for their patients, staff, and visitors. Each facility is responsible for developing its own plan of action to address issues...
[READ MORE]
Healthcare facilities are entrusted with providing safe and secure environments for their patients, staff, and visitors. Each facility is responsible for developing its own plan of action to address issues that may threaten the safety of its occupants. Among these safety issues is the threat of an active shooter in the healthcare facility. Although this issue is not a common occurrence, it could occur anywhere, with little or no warning. Having an emergency operations plan could make a difference in what could be a life or death situation. This course ensures learners are prepared to make difficult decisions that could impact their own life and the lives of their patients they care for. The course provides a foundational level of knowledge on how to recognize indicators of potential violence, and how to become familiar with the various response concepts. This pro-active approach helps prepare staff about how to think and act ensuring they become familiar with several of the possible responses they can follow in an active shooter incident.
Healthcare facilities are entrusted with providing safe and secure environments for their patients, staff, and visitors. Each facility is responsible for developing its own plan of action to address issues that may threaten the safety of its occupants. Among these safety issues is the threat of an active shooter in the healthcare facility. Although this issue is not a common occurrence, it could occur anywhere, with little or no warning. Having an emergency operations plan could make a difference in what could be a life or death situation. This course ensures learners are prepared to make difficult decisions that could impact their own life and the lives of their patients they care for. The course provides a foundational level of knowledge on how to recognize indicators of potential violence, and how to become familiar with the various response concepts. This pro-active approach helps prepare staff about how to think and act ensuring they become familiar with several of the possible responses they can follow in an active shooter incident.
[READ LESS]
Produced by: HealthStream
Patients have the right to make decisions about their care. They have this right under the United States Constitution. They keep this right even when they are no longer able to communicate their...
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Patients have the right to make decisions about their care. They have this right under the United States Constitution. They keep this right even when they are no longer able to communicate their decisions. An advance directive is a legal document that helps protect this right. This course will help you: •Protect patient rights related to advance directives. •Remain compliant with The Joint Commission standards on advance directives. You will learn about: •Types of advance directives •When and how advance directives take effect •Your role in making sure that advance directives work
Patients have the right to make decisions about their care. They have this right under the United States Constitution. They keep this right even when they are no longer able to communicate their decisions. An advance directive is a legal document that helps protect this right. This course will help you: •Protect patient rights related to advance directives. •Remain compliant with The Joint Commission standards on advance directives. You will learn about: •Types of advance directives •When and how advance directives take effect •Your role in making sure that advance directives work
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Produced by: HealthStream
Patients have the right to make decisions about their care. They have this right under the United States Constitution. They keep this right even when they are no longer able to communicate their...
[READ MORE]
Patients have the right to make decisions about their care. They have this right under the United States Constitution. They keep this right even when they are no longer able to communicate their decisions. An advance directive is a legal document that helps protect this right. This course will help you: •Protect patient rights related to advance directives. •Remain compliant with The Joint Commission standards on advance directives. You will learn about: •Types of advance directives •When and how advance directives take effect •Your role in making sure that advance directives work
Patients have the right to make decisions about their care. They have this right under the United States Constitution. They keep this right even when they are no longer able to communicate their decisions. An advance directive is a legal document that helps protect this right. This course will help you: •Protect patient rights related to advance directives. •Remain compliant with The Joint Commission standards on advance directives. You will learn about: •Types of advance directives •When and how advance directives take effect •Your role in making sure that advance directives work
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Produced by: HealthStream
Arcade of learning games on some of the topics included in the Annual Mandatory Training library.
Arcade of learning games on some of the topics included in the Annual Mandatory Training library.
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Produced by: HealthStream
Healthcare is a high-risk industry for back pain and injury. Nursing aides, orderlies, and attendants are at highest risk. According to the Bureau of Labor Statistics (BLS), these workers have more back...
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Healthcare is a high-risk industry for back pain and injury. Nursing aides, orderlies, and attendants are at highest risk. According to the Bureau of Labor Statistics (BLS), these workers have more back injuries than any other healthcare occupation. This course will teach you: •How back injury occurs •The basic structure and function of the spine •How to properly use the back and spine during sleeping, sitting, standing, and lifting •How to reduce your risk of back injury
Healthcare is a high-risk industry for back pain and injury. Nursing aides, orderlies, and attendants are at highest risk. According to the Bureau of Labor Statistics (BLS), these workers have more back injuries than any other healthcare occupation. This course will teach you: •How back injury occurs •The basic structure and function of the spine •How to properly use the back and spine during sleeping, sitting, standing, and lifting •How to reduce your risk of back injury
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Produced by: HealthStream
Healthcare is a high-risk industry for back pain and injury. Nursing aides, orderlies, and attendants are at highest risk. According to the Bureau of Labor Statistics (BLS), these workers have more back...
[READ MORE]
Healthcare is a high-risk industry for back pain and injury. Nursing aides, orderlies, and attendants are at highest risk. According to the Bureau of Labor Statistics (BLS), these workers have more back injuries than any other healthcare occupation. This course will teach you: •How back injury occurs •The basic structure and function of the spine •How to properly use the back and spine during sleeping, sitting, standing, and lifting •How to reduce your risk of back injury
Healthcare is a high-risk industry for back pain and injury. Nursing aides, orderlies, and attendants are at highest risk. According to the Bureau of Labor Statistics (BLS), these workers have more back injuries than any other healthcare occupation. This course will teach you: •How back injury occurs •The basic structure and function of the spine •How to properly use the back and spine during sleeping, sitting, standing, and lifting •How to reduce your risk of back injury
[READ LESS]
Produced by: HealthStream
Employees who work in confined spaces are at risk for: •Injury •Illness •Death The Occupational Safety & Health Administration (OSHA) has regulations that help protect workers from these risks. This...
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Employees who work in confined spaces are at risk for: •Injury •Illness •Death The Occupational Safety & Health Administration (OSHA) has regulations that help protect workers from these risks. This course will teach you what you need to know to: •Be compliant with OSHA rules on confined spaces •Keep yourself safe when working in a confined space You will learn about: •The definition of a confined space •The possible hazards of confined spaces •OSHA’s rules for confined spaces
Employees who work in confined spaces are at risk for: •Injury •Illness •Death The Occupational Safety & Health Administration (OSHA) has regulations that help protect workers from these risks. This course will teach you what you need to know to: •Be compliant with OSHA rules on confined spaces •Keep yourself safe when working in a confined space You will learn about: •The definition of a confined space •The possible hazards of confined spaces •OSHA’s rules for confined spaces
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Produced by: HealthStream
Employees who work in confined spaces are at risk for: •Injury •Illness •Death The Occupational Safety & Health Administration (OSHA) has regulations that help protect workers from these risks. This...
[READ MORE]
Employees who work in confined spaces are at risk for: •Injury •Illness •Death The Occupational Safety & Health Administration (OSHA) has regulations that help protect workers from these risks. This course will teach you what you need to know to: •Be compliant with OSHA rules on confined spaces •Keep yourself safe when working in a confined space You will learn about: •The definition of a confined space •The possible hazards of confined spaces •OSHA’s rules for confined spaces
Employees who work in confined spaces are at risk for: •Injury •Illness •Death The Occupational Safety & Health Administration (OSHA) has regulations that help protect workers from these risks. This course will teach you what you need to know to: •Be compliant with OSHA rules on confined spaces •Keep yourself safe when working in a confined space You will learn about: •The definition of a confined space •The possible hazards of confined spaces •OSHA’s rules for confined spaces
[READ LESS]
Produced by: HealthStream
Use of energy comes with having and using equipment. Unfortunately, energy can be hazardous if not controlled. For example, uncontrolled electrical energy can cause shock or electrocution. The U.S....
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Use of energy comes with having and using equipment. Unfortunately, energy can be hazardous if not controlled. For example, uncontrolled electrical energy can cause shock or electrocution. The U.S. Occupational Safety and Health Administration (OSHA) has regulations that help protect workers from the risk of uncontrolled energy. This course will provide you with information to: •Be compliant with OSHA’s rules on hazardous energy •Keep yourself and your co-workers safe when work is being performed on equipment that has hazardous energy You will learn about: •Energy-control procedures •Lockout/tagout devices •How these procedures and devices are used
Use of energy comes with having and using equipment. Unfortunately, energy can be hazardous if not controlled. For example, uncontrolled electrical energy can cause shock or electrocution. The U.S. Occupational Safety and Health Administration (OSHA) has regulations that help protect workers from the risk of uncontrolled energy. This course will provide you with information to: •Be compliant with OSHA’s rules on hazardous energy •Keep yourself and your co-workers safe when work is being performed on equipment that has hazardous energy You will learn about: •Energy-control procedures •Lockout/tagout devices •How these procedures and devices are used
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Produced by: HealthStream
Use of energy comes with having and using equipment. Unfortunately, energy can be hazardous if not controlled. For example, uncontrolled electrical energy can cause shock or electrocution. The U.S....
[READ MORE]
Use of energy comes with having and using equipment. Unfortunately, energy can be hazardous if not controlled. For example, uncontrolled electrical energy can cause shock or electrocution. The U.S. Occupational Safety and Health Administration (OSHA) has regulations that help protect workers from the risk of uncontrolled energy. This course will provide you with information to: •Be compliant with OSHA’s rules on hazardous energy •Keep yourself and your co-workers safe when work is being performed on equipment that has hazardous energy You will learn about: •Energy-control procedures •Lockout/tagout devices •How these procedures and devices are used
Use of energy comes with having and using equipment. Unfortunately, energy can be hazardous if not controlled. For example, uncontrolled electrical energy can cause shock or electrocution. The U.S. Occupational Safety and Health Administration (OSHA) has regulations that help protect workers from the risk of uncontrolled energy. This course will provide you with information to: •Be compliant with OSHA’s rules on hazardous energy •Keep yourself and your co-workers safe when work is being performed on equipment that has hazardous energy You will learn about: •Energy-control procedures •Lockout/tagout devices •How these procedures and devices are used
[READ LESS]
Produced by: HealthStream
The United States is culturally diverse: •Nearly 40 million Americans were born outside of the United States. •Fifty-five million Americans do not speak English at home. •At least 350 different languages are...
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The United States is culturally diverse: •Nearly 40 million Americans were born outside of the United States. •Fifty-five million Americans do not speak English at home. •At least 350 different languages are spoken in the United States. Healthcare providers will see patients from many backgrounds. Learning about how to give culturally competent care will allow you to: •Optimize your care for all patients •Maintain compliance with laws and recommendations This is the first course in a two-part series on cultural competence.
The United States is culturally diverse: •Nearly 40 million Americans were born outside of the United States. •Fifty-five million Americans do not speak English at home. •At least 350 different languages are spoken in the United States. Healthcare providers will see patients from many backgrounds. Learning about how to give culturally competent care will allow you to: •Optimize your care for all patients •Maintain compliance with laws and recommendations This is the first course in a two-part series on cultural competence.
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Produced by: HealthStream
The United States is culturally diverse: •Nearly 40 million Americans were born outside of the United States. •Fifty-five million Americans do not speak English at home. •At least 350 different languages are...
[READ MORE]
The United States is culturally diverse: •Nearly 40 million Americans were born outside of the United States. •Fifty-five million Americans do not speak English at home. •At least 350 different languages are spoken in the United States. Healthcare providers will see patients from many backgrounds. Learning about how to give culturally competent care will allow you to: •Optimize your care for all patients •Maintain compliance with laws and recommendations This is the first course in a two-part series on cultural competence.
The United States is culturally diverse: •Nearly 40 million Americans were born outside of the United States. •Fifty-five million Americans do not speak English at home. •At least 350 different languages are spoken in the United States. Healthcare providers will see patients from many backgrounds. Learning about how to give culturally competent care will allow you to: •Optimize your care for all patients •Maintain compliance with laws and recommendations This is the first course in a two-part series on cultural competence.
[READ LESS]
Produced by: HealthStream
The quality of the patient-provider interaction is a significant factor in determining overall quality of care. Unfortunately, cultural competence is often lacking in the practice of healthcare today. Many...
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The quality of the patient-provider interaction is a significant factor in determining overall quality of care. Unfortunately, cultural competence is often lacking in the practice of healthcare today. Many providers deliver healthcare based on stereotypes and biases. In the healthcare setting, cultural competence refers to the ability to provide appropriate and effective care to members of various cultural groups. This ability rests on a set of attitudes, skills, policies and practices. It is important for providers and organizations to understand and communicate with their patients on an in-depth level. This activity is the second part of a two part series on cultural competency that will discuss how providing culturally competent care allows nurses to provide optimal care for all patients and maintain compliance with federal laws and Office for Civil Rights (OCR) recommendations.
The quality of the patient-provider interaction is a significant factor in determining overall quality of care. Unfortunately, cultural competence is often lacking in the practice of healthcare today. Many providers deliver healthcare based on stereotypes and biases. In the healthcare setting, cultural competence refers to the ability to provide appropriate and effective care to members of various cultural groups. This ability rests on a set of attitudes, skills, policies and practices. It is important for providers and organizations to understand and communicate with their patients on an in-depth level. This activity is the second part of a two part series on cultural competency that will discuss how providing culturally competent care allows nurses to provide optimal care for all patients and maintain compliance with federal laws and Office for Civil Rights (OCR) recommendations.
[READ LESS]
Produced by: HealthStream
The quality of the patient-provider interaction is a significant factor in determining overall quality of care. Unfortunately, cultural competence is often lacking in the practice of healthcare today. Many...
[READ MORE]
The quality of the patient-provider interaction is a significant factor in determining overall quality of care. Unfortunately, cultural competence is often lacking in the practice of healthcare today. Many providers deliver healthcare based on stereotypes and biases. In the healthcare setting, cultural competence refers to the ability to provide appropriate and effective care to members of various cultural groups. This ability rests on a set of attitudes, skills, policies and practices. It is important for providers and organizations to understand and communicate with their patients on an in-depth level. This activity is the second part of a two part series on cultural competency that will discuss how providing culturally competent care allows nurses to provide optimal care for all patients and maintain compliance with federal laws and Office for Civil Rights (OCR) recommendations.
The quality of the patient-provider interaction is a significant factor in determining overall quality of care. Unfortunately, cultural competence is often lacking in the practice of healthcare today. Many providers deliver healthcare based on stereotypes and biases. In the healthcare setting, cultural competence refers to the ability to provide appropriate and effective care to members of various cultural groups. This ability rests on a set of attitudes, skills, policies and practices. It is important for providers and organizations to understand and communicate with their patients on an in-depth level. This activity is the second part of a two part series on cultural competency that will discuss how providing culturally competent care allows nurses to provide optimal care for all patients and maintain compliance with federal laws and Office for Civil Rights (OCR) recommendations.
[READ LESS]
Produced by: HealthStream
Patients today have both high standards and many healthcare options. To attract and retain patients, providers and facilities must stand out from the competition. Providing excellent customer service is...
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Patients today have both high standards and many healthcare options. To attract and retain patients, providers and facilities must stand out from the competition. Providing excellent customer service is one way to stand out from the crowd. This course will help you improve your customer service skills. You will learn: •The benefits of giving excellent customer service •Methods for delighting your customers •Methods for handling customer complaints
Patients today have both high standards and many healthcare options. To attract and retain patients, providers and facilities must stand out from the competition. Providing excellent customer service is one way to stand out from the crowd. This course will help you improve your customer service skills. You will learn: •The benefits of giving excellent customer service •Methods for delighting your customers •Methods for handling customer complaints
[READ LESS]
Produced by: HealthStream
Patients today have both high standards and many healthcare options. To attract and retain patients, providers and facilities must stand out from the competition. Providing excellent customer service is...
[READ MORE]
Patients today have both high standards and many healthcare options. To attract and retain patients, providers and facilities must stand out from the competition. Providing excellent customer service is one way to stand out from the crowd. This course will help you improve your customer service skills. You will learn: •The benefits of giving excellent customer service •Methods for delighting your customers •Methods for handling customer complaints
Patients today have both high standards and many healthcare options. To attract and retain patients, providers and facilities must stand out from the competition. Providing excellent customer service is one way to stand out from the crowd. This course will help you improve your customer service skills. You will learn: •The benefits of giving excellent customer service •Methods for delighting your customers •Methods for handling customer complaints
[READ LESS]
Produced by: HealthStream
Healthcare professionals should be committed to providing quality patient care. In order to do so, they must understand a patient’s age-specific: •Characteristics •Needs •Challenges Understanding these...
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Healthcare professionals should be committed to providing quality patient care. In order to do so, they must understand a patient’s age-specific: •Characteristics •Needs •Challenges Understanding these features will allow you to better meet your patient’s needs.
Healthcare professionals should be committed to providing quality patient care. In order to do so, they must understand a patient’s age-specific: •Characteristics •Needs •Challenges Understanding these features will allow you to better meet your patient’s needs.
[READ LESS]
Produced by: HealthStream
Healthcare professionals should be committed to providing quality patient care. In order to do so, they must understand a patient’s age-specific: •Characteristics •Needs •Challenges Understanding these...
[READ MORE]
Healthcare professionals should be committed to providing quality patient care. In order to do so, they must understand a patient’s age-specific: •Characteristics •Needs •Challenges Understanding these features will allow you to better meet your patient’s needs.
Healthcare professionals should be committed to providing quality patient care. In order to do so, they must understand a patient’s age-specific: •Characteristics •Needs •Challenges Understanding these features will allow you to better meet your patient’s needs.
[READ LESS]
Produced by: HealthStream
Healthcare professionals are committed to providing quality patient care. To do so, they must understand a patient’s age-specific: •Characteristics •Needs •Challenges This will allow you to better meet...
[READ MORE]
Healthcare professionals are committed to providing quality patient care. To do so, they must understand a patient’s age-specific: •Characteristics •Needs •Challenges This will allow you to better meet your patient’s needs.
Healthcare professionals are committed to providing quality patient care. To do so, they must understand a patient’s age-specific: •Characteristics •Needs •Challenges This will allow you to better meet your patient’s needs.
[READ LESS]
Produced by: HealthStream
Healthcare professionals are committed to providing quality patient care. To do so, they must understand a patient’s age-specific: •Characteristics •Needs •Challenges This will allow you to better meet...
[READ MORE]
Healthcare professionals are committed to providing quality patient care. To do so, they must understand a patient’s age-specific: •Characteristics •Needs •Challenges This will allow you to better meet your patient’s needs.
Healthcare professionals are committed to providing quality patient care. To do so, they must understand a patient’s age-specific: •Characteristics •Needs •Challenges This will allow you to better meet your patient’s needs.
[READ LESS]
Produced by: HealthStream
Today’s workforce is more complex than ever before. There are more: •Women •Cultural minorities •Aging employees To benefit from the diversity present in our workplace, we must learn to accept, value,...
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Today’s workforce is more complex than ever before. There are more: •Women •Cultural minorities •Aging employees To benefit from the diversity present in our workplace, we must learn to accept, value, and manage it. This course will teach: •The significance of diversity in the workplace •The goals and parts of diversity programs •How you can support and value diversity
Today’s workforce is more complex than ever before. There are more: •Women •Cultural minorities •Aging employees To benefit from the diversity present in our workplace, we must learn to accept, value, and manage it. This course will teach: •The significance of diversity in the workplace •The goals and parts of diversity programs •How you can support and value diversity
[READ LESS]
Produced by: HealthStream
Today’s workforce is more complex than ever before. There are more: •Women •Cultural minorities •Aging employees To benefit from the diversity present in our workplace, we must learn to accept, value,...
[READ MORE]
Today’s workforce is more complex than ever before. There are more: •Women •Cultural minorities •Aging employees To benefit from the diversity present in our workplace, we must learn to accept, value, and manage it. This course will teach: •The significance of diversity in the workplace •The goals and parts of diversity programs •How you can support and value diversity
Today’s workforce is more complex than ever before. There are more: •Women •Cultural minorities •Aging employees To benefit from the diversity present in our workplace, we must learn to accept, value, and manage it. This course will teach: •The significance of diversity in the workplace •The goals and parts of diversity programs •How you can support and value diversity
[READ LESS]
Produced by: HealthStream
Most equipment in the healthcare setting is electric. For example, electrocardiogram (ECG) machines, bedside monitors, anesthesia machines, ventilators, and incubators all run on electricity. Patients and...
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Most equipment in the healthcare setting is electric. For example, electrocardiogram (ECG) machines, bedside monitors, anesthesia machines, ventilators, and incubators all run on electricity. Patients and staff are often in contact with these devices. Therefore, electric shock is always a risk in the healthcare setting. This course will teach you: •The basics of electricity •How and why electric shock occurs •How to identify and report electrical hazards •How to prevent electrical accidents
Most equipment in the healthcare setting is electric. For example, electrocardiogram (ECG) machines, bedside monitors, anesthesia machines, ventilators, and incubators all run on electricity. Patients and staff are often in contact with these devices. Therefore, electric shock is always a risk in the healthcare setting. This course will teach you: •The basics of electricity •How and why electric shock occurs •How to identify and report electrical hazards •How to prevent electrical accidents
[READ LESS]
Produced by: HealthStream