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Hard conversations require sophisticated communication skills that go beyond routine interactions. When physicians are called upon to demonstrate these skills, the patient experience often breaks down, as...
[READ MORE]
Hard conversations require sophisticated communication skills that go beyond routine interactions. When physicians are called upon to demonstrate these skills, the patient experience often breaks down, as the physician becomes frustrated, insistent and/or defensive. Tis module helps physician adopt and use a concrete process for handling hard conversations skillfully with patients, families and coworkers, so they are more likely to get the results they want.
Hard conversations require sophisticated communication skills that go beyond routine interactions. When physicians are called upon to demonstrate these skills, the patient experience often breaks down, as the physician becomes frustrated, insistent and/or defensive. Tis module helps physician adopt and use a concrete process for handling hard conversations skillfully with patients, families and coworkers, so they are more likely to get the results they want.
[READ LESS]
Produced by: Language of Caring
Many physicians don’t realize the critical impact of communication skills on patient outcomes, patient ratings of their experience, and physician quality of life. This module demonstrates the powerful impact...
[READ MORE]
Many physicians don’t realize the critical impact of communication skills on patient outcomes, patient ratings of their experience, and physician quality of life. This module demonstrates the powerful impact that physician communication and interpersonal skills have on the patient experience and on the physician's own gratification in their caring work
Many physicians don’t realize the critical impact of communication skills on patient outcomes, patient ratings of their experience, and physician quality of life. This module demonstrates the powerful impact that physician communication and interpersonal skills have on the patient experience and on the physician's own gratification in their caring work
[READ LESS]
Produced by: Language of Caring
Many physicians are so pressured that they have difficulty giving patients undivided attention. And using tech devices makes this even more challenging. The physician may be perceived as multi-tasking and...
[READ MORE]
Many physicians are so pressured that they have difficulty giving patients undivided attention. And using tech devices makes this even more challenging. The physician may be perceived as multi-tasking and not listening carefully to the patient. This module helps physicians be mindful--able to control their attention and focus fully and wholeheartedly on the patient. The result: The patient feels listened to, respected, and important to the physician.
Many physicians are so pressured that they have difficulty giving patients undivided attention. And using tech devices makes this even more challenging. The physician may be perceived as multi-tasking and not listening carefully to the patient. This module helps physicians be mindful--able to control their attention and focus fully and wholeheartedly on the patient. The result: The patient feels listened to, respected, and important to the physician.
[READ LESS]
Produced by: Language of Caring
How physicians open and close an encounter has a significant impact on patient’s openness, confidence, attention and level of anxiety. Many physicians have habits for opening and closing encounters that are...
[READ MORE]
How physicians open and close an encounter has a significant impact on patient’s openness, confidence, attention and level of anxiety. Many physicians have habits for opening and closing encounters that are unexamined and minimally effective in producing the engaged and satisfied patient. Literature on best practices clarifies specific behaviors that make physicians’ openings and closings with patients effective in building trust, reducing anxiety and meeting the patient’s goals. This module helps physicians develop the concrete skills for opening effectively and ensuring an effective and satisfying closing to the patient visit--a closing that make adherence to the patient's care plan more likely.
How physicians open and close an encounter has a significant impact on patient’s openness, confidence, attention and level of anxiety. Many physicians have habits for opening and closing encounters that are unexamined and minimally effective in producing the engaged and satisfied patient. Literature on best practices clarifies specific behaviors that make physicians’ openings and closings with patients effective in building trust, reducing anxiety and meeting the patient’s goals. This module helps physicians develop the concrete skills for opening effectively and ensuring an effective and satisfying closing to the patient visit--a closing that make adherence to the patient's care plan more likely.
[READ LESS]
Produced by: Language of Caring
Many physicians have been independent entrepreneurs. With ACO’s, they need to be effective team members who collaborate well and earn the trust and confidence of colleagues. Thsi module helps physiciains...
[READ MORE]
Many physicians have been independent entrepreneurs. With ACO’s, they need to be effective team members who collaborate well and earn the trust and confidence of colleagues. Thsi module helps physiciains work better on interdisciplinary teams, earning colleagues’ trust and collaboration and keeping communication lines open
Many physicians have been independent entrepreneurs. With ACO’s, they need to be effective team members who collaborate well and earn the trust and confidence of colleagues. Thsi module helps physiciains work better on interdisciplinary teams, earning colleagues’ trust and collaboration and keeping communication lines open
[READ LESS]
Produced by: Language of Caring
As healthcare transitions from physician-driven to patient-centered care, physicians need to transition to a more patient-centered language and approach. This module helps physicians embrace patient-centered...
[READ MORE]
As healthcare transitions from physician-driven to patient-centered care, physicians need to transition to a more patient-centered language and approach. This module helps physicians embrace patient-centered communication and use specific language and strategies to engage their patients as partners.
As healthcare transitions from physician-driven to patient-centered care, physicians need to transition to a more patient-centered language and approach. This module helps physicians embrace patient-centered communication and use specific language and strategies to engage their patients as partners.
[READ LESS]
Produced by: Language of Caring
When physicians communicate with empathy, they produce better health outcomes for their patients. Currently, physician empathy is inconsistent and often absent. While most physicians are inherently...
[READ MORE]
When physicians communicate with empathy, they produce better health outcomes for their patients. Currently, physician empathy is inconsistent and often absent. While most physicians are inherently empathic, this module helps them develop the skills to communicate their empathy, so patients and families feel it on the receiving end.
When physicians communicate with empathy, they produce better health outcomes for their patients. Currently, physician empathy is inconsistent and often absent. While most physicians are inherently empathic, this module helps them develop the skills to communicate their empathy, so patients and families feel it on the receiving end.
[READ LESS]
Produced by: Language of Caring
The research literature and also CAHPS score trends indicate that many physicians do not explain things to patients in a way that patients can understand. Physicians need to provide effective explanations...
[READ MORE]
The research literature and also CAHPS score trends indicate that many physicians do not explain things to patients in a way that patients can understand. Physicians need to provide effective explanations and check for understanding. This module helps physicians explain information and options to patients in a way that engages them as partners and produces high comprehension.      As healthcare transitions from physician-driven to patient-centered care, physicians need to rethink their habits and transition to a more patient-centered language and approach. Physicians need help clarifying patient-centered communication is and using specific language and strategies to engage their patients as partners
The research literature and also CAHPS score trends indicate that many physicians do not explain things to patients in a way that patients can understand. Physicians need to provide effective explanations and check for understanding. This module helps physicians explain information and options to patients in a way that engages them as partners and produces high comprehension.      As healthcare transitions from physician-driven to patient-centered care, physicians need to rethink their habits and transition to a more patient-centered language and approach. Physicians need help clarifying patient-centered communication is and using specific language and strategies to engage their patients as partners
[READ LESS]
Produced by: Language of Caring
Hard conversations require sophisticated communication skills that go beyond routine interactions. When physicians are called upon to demonstrate these skills, the patient experience often breaks down, as...
[READ MORE]
Hard conversations require sophisticated communication skills that go beyond routine interactions. When physicians are called upon to demonstrate these skills, the patient experience often breaks down, as the physician becomes frustrated, insistent and/or defensive. Tis module helps physician adopt and use a concrete process for handling hard conversations skillfully with patients, families and coworkers, so they are more likely to get the results they want.
Hard conversations require sophisticated communication skills that go beyond routine interactions. When physicians are called upon to demonstrate these skills, the patient experience often breaks down, as the physician becomes frustrated, insistent and/or defensive. Tis module helps physician adopt and use a concrete process for handling hard conversations skillfully with patients, families and coworkers, so they are more likely to get the results they want.
[READ LESS]
Produced by: Language of Caring
Many physicians don’t realize the critical impact of communication skills on patient outcomes, patient ratings of their experience, and physician quality of life. This module demonstrates the powerful impact...
[READ MORE]
Many physicians don’t realize the critical impact of communication skills on patient outcomes, patient ratings of their experience, and physician quality of life. This module demonstrates the powerful impact that physician communication and interpersonal skills have on the patient experience and on the physician's own gratification in their caring work
Many physicians don’t realize the critical impact of communication skills on patient outcomes, patient ratings of their experience, and physician quality of life. This module demonstrates the powerful impact that physician communication and interpersonal skills have on the patient experience and on the physician's own gratification in their caring work
[READ LESS]
Produced by: Language of Caring
Many physicians are so pressured that they have difficulty giving patients undivided attention. And using tech devices makes this even more challenging. The physician may be perceived as multi-tasking and...
[READ MORE]
Many physicians are so pressured that they have difficulty giving patients undivided attention. And using tech devices makes this even more challenging. The physician may be perceived as multi-tasking and not listening carefully to the patient. This module helps physicians be mindful--able to control their attention and focus fully and wholeheartedly on the patient. The result: The patient feels listened to, respected, and important to the physician.
Many physicians are so pressured that they have difficulty giving patients undivided attention. And using tech devices makes this even more challenging. The physician may be perceived as multi-tasking and not listening carefully to the patient. This module helps physicians be mindful--able to control their attention and focus fully and wholeheartedly on the patient. The result: The patient feels listened to, respected, and important to the physician.
[READ LESS]
Produced by: Language of Caring
How physicians open and close an encounter has a significant impact on patient’s openness, confidence, attention and level of anxiety. Many physicians have habits for opening and closing encounters that are...
[READ MORE]
How physicians open and close an encounter has a significant impact on patient’s openness, confidence, attention and level of anxiety. Many physicians have habits for opening and closing encounters that are unexamined and minimally effective in producing the engaged and satisfied patient. Literature on best practices clarifies specific behaviors that make physicians’ openings and closings with patients effective in building trust, reducing anxiety and meeting the patient’s goals. This module helps physicians develop the concrete skills for opening effectively and ensuring an effective and satisfying closing to the patient visit--a closing that make adherence to the patient's care plan more likely.
How physicians open and close an encounter has a significant impact on patient’s openness, confidence, attention and level of anxiety. Many physicians have habits for opening and closing encounters that are unexamined and minimally effective in producing the engaged and satisfied patient. Literature on best practices clarifies specific behaviors that make physicians’ openings and closings with patients effective in building trust, reducing anxiety and meeting the patient’s goals. This module helps physicians develop the concrete skills for opening effectively and ensuring an effective and satisfying closing to the patient visit--a closing that make adherence to the patient's care plan more likely.
[READ LESS]
Produced by: Language of Caring
Many physicians have been independent entrepreneurs. With ACO’s, they need to be effective team members who collaborate well and earn the trust and confidence of colleagues. This module helps physicians...
[READ MORE]
Many physicians have been independent entrepreneurs. With ACO’s, they need to be effective team members who collaborate well and earn the trust and confidence of colleagues. This module helps physicians work better on interdisciplinary teams, earning colleagues’ trust and collaboration and keeping communication lines open
Many physicians have been independent entrepreneurs. With ACO’s, they need to be effective team members who collaborate well and earn the trust and confidence of colleagues. This module helps physicians work better on interdisciplinary teams, earning colleagues’ trust and collaboration and keeping communication lines open
[READ LESS]
Produced by: Language of Caring
As healthcare transitions from physician-driven to patient-centered care, physicians need to transition to a more patient-centered language and approach. This module helps physicians embrace patient-centered...
[READ MORE]
As healthcare transitions from physician-driven to patient-centered care, physicians need to transition to a more patient-centered language and approach. This module helps physicians embrace patient-centered communication and use specific language and strategies to engage their patients as partners.
As healthcare transitions from physician-driven to patient-centered care, physicians need to transition to a more patient-centered language and approach. This module helps physicians embrace patient-centered communication and use specific language and strategies to engage their patients as partners.
[READ LESS]
Produced by: Language of Caring
When physicians communicate with empathy, they produce better health outcomes for their patients. Currently, physician empathy is inconsistent and often absent. While most physicians are inherently...
[READ MORE]
When physicians communicate with empathy, they produce better health outcomes for their patients. Currently, physician empathy is inconsistent and often absent. While most physicians are inherently empathic, this module helps them develop the skills to communicate their empathy, so patients and families feel it on the receiving end.
When physicians communicate with empathy, they produce better health outcomes for their patients. Currently, physician empathy is inconsistent and often absent. While most physicians are inherently empathic, this module helps them develop the skills to communicate their empathy, so patients and families feel it on the receiving end.
[READ LESS]
Produced by: Language of Caring
The research literature and also CAHPS score trends indicate that many physicians do not explain things to patients in a way that patients can understand. Physicians need to provide effective explanations...
[READ MORE]
The research literature and also CAHPS score trends indicate that many physicians do not explain things to patients in a way that patients can understand. Physicians need to provide effective explanations and check for understanding. This module helps physicians explain information and options to patients in a way that engages them as partners and produces high comprehension.      As healthcare transitions from physician-driven to patient-centered care, physicians need to rethink their habits and transition to a more patient-centered language and approach. Physicians need help clarifying patient-centered communication is and using specific language and strategies to engage their patients as partners
The research literature and also CAHPS score trends indicate that many physicians do not explain things to patients in a way that patients can understand. Physicians need to provide effective explanations and check for understanding. This module helps physicians explain information and options to patients in a way that engages them as partners and produces high comprehension.      As healthcare transitions from physician-driven to patient-centered care, physicians need to rethink their habits and transition to a more patient-centered language and approach. Physicians need help clarifying patient-centered communication is and using specific language and strategies to engage their patients as partners
[READ LESS]
Produced by: Language of Caring