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Category: Health Facilities Management

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Front office business skills for Post-Acute organizations
Front office business skills for Post-Acute organizations
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Produced by: Ed4Online
Developing good managers and great leaders in healthcare
Developing good managers and great leaders in healthcare
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Produced by: Ed4Online
To provide the nurse with information about managing absenteeism in the healthcare setting, including proactive strategies that can be used to minimize absenteeism on the unit or in the department, the...
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To provide the nurse with information about managing absenteeism in the healthcare setting, including proactive strategies that can be used to minimize absenteeism on the unit or in the department, the application of progressive discipline to reduce absenteeism among individual employees, and considerations that must be made before initiating disciplinary action to manage absenteeism. Information for the nurse manager regarding strategies to reduce or manage absenteeism is emphasized.
To provide the nurse with information about managing absenteeism in the healthcare setting, including proactive strategies that can be used to minimize absenteeism on the unit or in the department, the application of progressive discipline to reduce absenteeism among individual employees, and considerations that must be made before initiating disciplinary action to manage absenteeism. Information for the nurse manager regarding strategies to reduce or manage absenteeism is emphasized.
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Produced by: EBSCO Health
To provide information about promoting chemical safety, including strategies to reduce risk of chemical exposure and appropriate treatment interventions for exposure. Information for patient and/or family...
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To provide information about promoting chemical safety, including strategies to reduce risk of chemical exposure and appropriate treatment interventions for exposure. Information for patient and/or family education is included.
To provide information about promoting chemical safety, including strategies to reduce risk of chemical exposure and appropriate treatment interventions for exposure. Information for patient and/or family education is included.
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Produced by: EBSCO Health
Successful organizational leaders understand the importance of honing their critical thinking skills. Being an effective critical thinker is much like excelling at any art form; it takes commitment, practice,...
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Successful organizational leaders understand the importance of honing their critical thinking skills. Being an effective critical thinker is much like excelling at any art form; it takes commitment, practice, and years of hard work to achieve high results. This course explores the elements of critical thinking, the impact they have on strategic leadership, and the skills leaders must practice to be successful.
Successful organizational leaders understand the importance of honing their critical thinking skills. Being an effective critical thinker is much like excelling at any art form; it takes commitment, practice, and years of hard work to achieve high results. This course explores the elements of critical thinking, the impact they have on strategic leadership, and the skills leaders must practice to be successful.
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Produced by: Ed4Online
For most working adults, days are filled with task after task and deadline after deadline. This is especially true in healthcare, as you have to do all your work while also considering the needs of those in...
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For most working adults, days are filled with task after task and deadline after deadline. This is especially true in healthcare, as you have to do all your work while also considering the needs of those in your care. Chances are you have more things you want to do than you have time to do them. You can’t create more time, but you can do a better job of deciding where to spend your time. One way busy professionals get more done is by appropriately delegating some of their work to others. This course discusses how to better manage time through delegation and how to properly delegate tasks to others.
For most working adults, days are filled with task after task and deadline after deadline. This is especially true in healthcare, as you have to do all your work while also considering the needs of those in your care. Chances are you have more things you want to do than you have time to do them. You can’t create more time, but you can do a better job of deciding where to spend your time. One way busy professionals get more done is by appropriately delegating some of their work to others. This course discusses how to better manage time through delegation and how to properly delegate tasks to others.
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Produced by: Ed4Online
Every business and industry has to get work done with limited resources. This is especially true in the field of healthcare.  Long-term care facility administrators who achieve results using fewer resources...
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Every business and industry has to get work done with limited resources. This is especially true in the field of healthcare.  Long-term care facility administrators who achieve results using fewer resources should understand the important roles staff productivity, job satisfaction, and motivation play in getting the job done well. A motivated workforce is a satisfied workforce that in turn increases productivity for the entire facility. This course discusses the link between personal satisfaction and motivation along with several theories on how to motivate staff members.
Every business and industry has to get work done with limited resources. This is especially true in the field of healthcare.  Long-term care facility administrators who achieve results using fewer resources should understand the important roles staff productivity, job satisfaction, and motivation play in getting the job done well. A motivated workforce is a satisfied workforce that in turn increases productivity for the entire facility. This course discusses the link between personal satisfaction and motivation along with several theories on how to motivate staff members.
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Produced by: Ed4Online
When we hear the word intelligence, most of us think of our IQ scores. However, there are many types of intelligence that move beyond the basic view of cognitive abilities. Most organizations seek employees...
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When we hear the word intelligence, most of us think of our IQ scores. However, there are many types of intelligence that move beyond the basic view of cognitive abilities. Most organizations seek employees with high emotional intelligence because employees high in emotional intelligence are strong in self-monitoring emotion, able to distinguish between different emotions, have the ability to label emotions appropriately, and are able to use emotional information to guide their thinking and behavior.  In many ways, one’s emotional intelligence is more important to personal success than cognitive intelligence. This course discusses several types of intelligence, the components of emotional intelligence, and ways to improve emotional intelligence personally and professionally.
When we hear the word intelligence, most of us think of our IQ scores. However, there are many types of intelligence that move beyond the basic view of cognitive abilities. Most organizations seek employees with high emotional intelligence because employees high in emotional intelligence are strong in self-monitoring emotion, able to distinguish between different emotions, have the ability to label emotions appropriately, and are able to use emotional information to guide their thinking and behavior.  In many ways, one’s emotional intelligence is more important to personal success than cognitive intelligence. This course discusses several types of intelligence, the components of emotional intelligence, and ways to improve emotional intelligence personally and professionally.
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Produced by: Ed4Online
People working in business and industry make many decisions every day, most of them are routine ones made in the moment with little active thought. Others are important decisions that have a direct impact on...
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People working in business and industry make many decisions every day, most of them are routine ones made in the moment with little active thought. Others are important decisions that have a direct impact on the lives of others. Businesses that fail to behave in an ethical manner will alienate employees, drive away business partners, and eventually lose customers; unethical business practices will eventually kill that company.
People working in business and industry make many decisions every day, most of them are routine ones made in the moment with little active thought. Others are important decisions that have a direct impact on the lives of others. Businesses that fail to behave in an ethical manner will alienate employees, drive away business partners, and eventually lose customers; unethical business practices will eventually kill that company.
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Produced by: Ed4Online
Finance is the discipline of evaluating investments and raising capital to fund those investments. Financial decisions are everywhere in our lives, and it is important to understand both how to make those...
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Finance is the discipline of evaluating investments and raising capital to fund those investments. Financial decisions are everywhere in our lives, and it is important to understand both how to make those decisions as well as their impact. This course covers the basic principles of finance for the lay person in order to be able to apply them in their daily life.
Finance is the discipline of evaluating investments and raising capital to fund those investments. Financial decisions are everywhere in our lives, and it is important to understand both how to make those decisions as well as their impact. This course covers the basic principles of finance for the lay person in order to be able to apply them in their daily life.
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Produced by: Ed4Online
Healthcare facility leaders understand they need to achieve results using fewer resources through increasing staff productivity, better job satisfaction, and motivating team members. The team approach to...
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Healthcare facility leaders understand they need to achieve results using fewer resources through increasing staff productivity, better job satisfaction, and motivating team members. The team approach to healthcare services places individuals with different but complementary skills together in order to meet organizational performance objectives through interdependent collaboration. This team approach to management provides administrators the option to leverage the power of teamwork while keeping their workers happy and motivated. In order for teams to be an effective part of any organization, the team leader and team members need to learn how to resolve interpersonal conflicts so they can best work together. This course discusses team conflict resolution and decision-making.
Healthcare facility leaders understand they need to achieve results using fewer resources through increasing staff productivity, better job satisfaction, and motivating team members. The team approach to healthcare services places individuals with different but complementary skills together in order to meet organizational performance objectives through interdependent collaboration. This team approach to management provides administrators the option to leverage the power of teamwork while keeping their workers happy and motivated. In order for teams to be an effective part of any organization, the team leader and team members need to learn how to resolve interpersonal conflicts so they can best work together. This course discusses team conflict resolution and decision-making.
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Produced by: Ed4Online
Healthcare facility administrators needing to achieve results using fewer resources understand the important role that staff productivity, job satisfaction, and motivation plays in getting work done. Taking a...
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Healthcare facility administrators needing to achieve results using fewer resources understand the important role that staff productivity, job satisfaction, and motivation plays in getting work done. Taking a team approach to healthcare allows several individuals with different but complementary skills to better meet organizational performance objectives as they work interdependently with each other. Taking a team approach to management lets administrators leverage the power of teamwork while keeping their workers happy and motivated. In order for teams to be an effective part of an organization, they need good team leaders that guide the teams’ work. This course discusses the role of the team leader on the work team and a leader’s impact on team development.
Healthcare facility administrators needing to achieve results using fewer resources understand the important role that staff productivity, job satisfaction, and motivation plays in getting work done. Taking a team approach to healthcare allows several individuals with different but complementary skills to better meet organizational performance objectives as they work interdependently with each other. Taking a team approach to management lets administrators leverage the power of teamwork while keeping their workers happy and motivated. In order for teams to be an effective part of an organization, they need good team leaders that guide the teams’ work. This course discusses the role of the team leader on the work team and a leader’s impact on team development.
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Produced by: Ed4Online
The team approach to healthcare services allows for many individuals with different but complementary skills to work together to meet organizational performance objectives through interdependent...
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The team approach to healthcare services allows for many individuals with different but complementary skills to work together to meet organizational performance objectives through interdependent collaboration. Each person on a team has responsibilities, both unique to the individual and shared collectively by all team members. When team members understand their role, the team is better able to fulfill its mission to provide superior patient care and service. This course discusses the variety of roles team members can assume as well as the responsibilities shared by all team members.
The team approach to healthcare services allows for many individuals with different but complementary skills to work together to meet organizational performance objectives through interdependent collaboration. Each person on a team has responsibilities, both unique to the individual and shared collectively by all team members. When team members understand their role, the team is better able to fulfill its mission to provide superior patient care and service. This course discusses the variety of roles team members can assume as well as the responsibilities shared by all team members.
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Produced by: Ed4Online
Great talent doesn’t always walk in the door asking for a job. Usually, top talent needs to be sought out and encouraged to apply for a needed position. Facility hiring managers find the best frontline...
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Great talent doesn’t always walk in the door asking for a job. Usually, top talent needs to be sought out and encouraged to apply for a needed position. Facility hiring managers find the best frontline caregivers by having an effective recruiting strategy that seeks the right people based on specific organizational needs. After executing a successful recruitment strategy, hiring managers are faced with the daunting task of identifying which of the many applicants is right for the job. Mangers do this by thoroughly assessing each applicant. This course discusses the recruiting process,  job analysis, recruiting tactics, background screenings, selection tests, and how interviews help managers hire the right frontline caregivers.
Great talent doesn’t always walk in the door asking for a job. Usually, top talent needs to be sought out and encouraged to apply for a needed position. Facility hiring managers find the best frontline caregivers by having an effective recruiting strategy that seeks the right people based on specific organizational needs. After executing a successful recruitment strategy, hiring managers are faced with the daunting task of identifying which of the many applicants is right for the job. Mangers do this by thoroughly assessing each applicant. This course discusses the recruiting process,  job analysis, recruiting tactics, background screenings, selection tests, and how interviews help managers hire the right frontline caregivers.
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Produced by: Ed4Online
To provide information about job interviews and the interview process for hiring the right person, including the purpose of the job interview, strategies for facilitating an effective interview, types of...
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To provide information about job interviews and the interview process for hiring the right person, including the purpose of the job interview, strategies for facilitating an effective interview, types of questions that are appropriate/inappropriate during the job interview, and methods for evaluating whether a candidate is the right person for the job. Information for the nurse manager is emphasized.
To provide information about job interviews and the interview process for hiring the right person, including the purpose of the job interview, strategies for facilitating an effective interview, types of questions that are appropriate/inappropriate during the job interview, and methods for evaluating whether a candidate is the right person for the job. Information for the nurse manager is emphasized.
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Produced by: EBSCO Health
Anyone who has ever been “in charge” of a project or other people has wondered about leading others. Leadership can be especially challenging in a healthcare setting because managers are not only responsible...
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Anyone who has ever been “in charge” of a project or other people has wondered about leading others. Leadership can be especially challenging in a healthcare setting because managers are not only responsible for the people they supervise, they are also responsible for everyone under their team’s care. This course discusses popular leadership theories, how to build a team, ways to use conflict proactively, and how to motivate staff members.
Anyone who has ever been “in charge” of a project or other people has wondered about leading others. Leadership can be especially challenging in a healthcare setting because managers are not only responsible for the people they supervise, they are also responsible for everyone under their team’s care. This course discusses popular leadership theories, how to build a team, ways to use conflict proactively, and how to motivate staff members.
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Produced by: Ed4Online
To provide information about oral hygiene, including the components of oral hygiene, steps involved in performing oral hygiene activities, the benefits of oral hygiene, and potential complications of poor...
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To provide information about oral hygiene, including the components of oral hygiene, steps involved in performing oral hygiene activities, the benefits of oral hygiene, and potential complications of poor oral hygiene in patients. Information for patient and/or family education is included.
To provide information about oral hygiene, including the components of oral hygiene, steps involved in performing oral hygiene activities, the benefits of oral hygiene, and potential complications of poor oral hygiene in patients. Information for patient and/or family education is included.
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Produced by: EBSCO Health
To provide information about insertion of winged needle catheters into peripheral venous sites, including indications for winged catheter insertion, appropriate sites for insertion, complications of I.V....
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To provide information about insertion of winged needle catheters into peripheral venous sites, including indications for winged catheter insertion, appropriate sites for insertion, complications of I.V. catheter use, and nursing responsibilities with regard to assessing and maintaining I.V. catheters. Information for patient and/or family education is included.
To provide information about insertion of winged needle catheters into peripheral venous sites, including indications for winged catheter insertion, appropriate sites for insertion, complications of I.V. catheter use, and nursing responsibilities with regard to assessing and maintaining I.V. catheters. Information for patient and/or family education is included.
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Produced by: EBSCO Health
For many people, simply hearing the word “stress” increases their heart rate, blood pressure, respiration, and anxiety level.  Regardless of one’s place in the world, all people face many difficulties every...
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For many people, simply hearing the word “stress” increases their heart rate, blood pressure, respiration, and anxiety level.  Regardless of one’s place in the world, all people face many difficulties every day that can cause them stress.  But stress is not a thing; rather, it is how the body responds to things, called stressors.  Stressors cannot really be eliminated, but people can learn to manage their own response to everyday stressors, leading them to a healthier body and a more positive outlook on life.  This course discusses stress, the impact personal stress has on one’s health, and several ways people can learn to manage their personal stress levels.
For many people, simply hearing the word “stress” increases their heart rate, blood pressure, respiration, and anxiety level.  Regardless of one’s place in the world, all people face many difficulties every day that can cause them stress.  But stress is not a thing; rather, it is how the body responds to things, called stressors.  Stressors cannot really be eliminated, but people can learn to manage their own response to everyday stressors, leading them to a healthier body and a more positive outlook on life.  This course discusses stress, the impact personal stress has on one’s health, and several ways people can learn to manage their personal stress levels.
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Produced by: Ed4Online
Managers and administrators in long-term healthcare facilities have a lot on their plate. Besides running the facility, building a strong care team, providing patient care, and keeping beds full, they also...
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Managers and administrators in long-term healthcare facilities have a lot on their plate. Besides running the facility, building a strong care team, providing patient care, and keeping beds full, they also have many duties related to personnel administration. This includes legal obligations, business ethics, and social responsibilities. This course examines laws that regulate employment relationships, along with facility legal responsibilities and responsibilities to their employees. Laws and regulations concerning discrimination and harassment are also discussed.
Managers and administrators in long-term healthcare facilities have a lot on their plate. Besides running the facility, building a strong care team, providing patient care, and keeping beds full, they also have many duties related to personnel administration. This includes legal obligations, business ethics, and social responsibilities. This course examines laws that regulate employment relationships, along with facility legal responsibilities and responsibilities to their employees. Laws and regulations concerning discrimination and harassment are also discussed.
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Produced by: Ed4Online
Professionalism is not about just dressing nice or having an advanced degree. There are many considerations for professional behavior in the healthcare industry. When one is professional, he or she is seen as...
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Professionalism is not about just dressing nice or having an advanced degree. There are many considerations for professional behavior in the healthcare industry. When one is professional, he or she is seen as knowledgeable in their field, delivering high quality work, having high standard of ethics, good work morale, high motivation, appropriate relationships, and a commitment to the field. This course discusses why professionalism in healthcare is important, the impact perception has on professionalism, and how to be seen as a skilled care professional.
Professionalism is not about just dressing nice or having an advanced degree. There are many considerations for professional behavior in the healthcare industry. When one is professional, he or she is seen as knowledgeable in their field, delivering high quality work, having high standard of ethics, good work morale, high motivation, appropriate relationships, and a commitment to the field. This course discusses why professionalism in healthcare is important, the impact perception has on professionalism, and how to be seen as a skilled care professional.
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Produced by: Ed4Online
Every business and industry has to accomplish objectives with limited resources, especially in the field of healthcare. Healthcare facility administrators who have to achieve results using fewer resources...
[READ MORE]
Every business and industry has to accomplish objectives with limited resources, especially in the field of healthcare. Healthcare facility administrators who have to achieve results using fewer resources will understand the important role that staff productivity, job satisfaction, and motivation play in getting work done. Teams are made up of several individuals who have different but complementary skills and who hold themselves mutually accountable for working towards a common purpose, reaching predetermined performance objectives, and improving interdependent work processes. Taking a team approach to management allows administrators to leverage the power of teamwork while keeping their workers happy and motivated. This course discusses the work team, the benefits teamwork brings to a facility, the disadvantages of using teams, and when it makes the most sense to allocate work to a team versus individuals.
Every business and industry has to accomplish objectives with limited resources, especially in the field of healthcare. Healthcare facility administrators who have to achieve results using fewer resources will understand the important role that staff productivity, job satisfaction, and motivation play in getting work done. Teams are made up of several individuals who have different but complementary skills and who hold themselves mutually accountable for working towards a common purpose, reaching predetermined performance objectives, and improving interdependent work processes. Taking a team approach to management allows administrators to leverage the power of teamwork while keeping their workers happy and motivated. This course discusses the work team, the benefits teamwork brings to a facility, the disadvantages of using teams, and when it makes the most sense to allocate work to a team versus individuals.
[READ LESS]
Produced by: Ed4Online
Healthcare facility administrators who have to achieve results using fewer resources understand the important role that staff productivity, job satisfaction, and motivation play in getting work done. Teams...
[READ MORE]
Healthcare facility administrators who have to achieve results using fewer resources understand the important role that staff productivity, job satisfaction, and motivation play in getting work done. Teams are made up of individuals who have different but complementary skills. All team members hold themselves mutually accountable for working towards a common purpose, reaching predetermined performance objectives, and improving interdependent work processes. Taking a team approach to management lets administrators leverage the power of teamwork while keeping their workers happy and motivated. In order for administrators to make teams an effective part of their organization, they need to better understand some characteristics of how teams work. This course discusses the stages of team development, the impact that norms, cohesiveness, and size has on teams, and how to deal with team conflict.
Healthcare facility administrators who have to achieve results using fewer resources understand the important role that staff productivity, job satisfaction, and motivation play in getting work done. Teams are made up of individuals who have different but complementary skills. All team members hold themselves mutually accountable for working towards a common purpose, reaching predetermined performance objectives, and improving interdependent work processes. Taking a team approach to management lets administrators leverage the power of teamwork while keeping their workers happy and motivated. In order for administrators to make teams an effective part of their organization, they need to better understand some characteristics of how teams work. This course discusses the stages of team development, the impact that norms, cohesiveness, and size has on teams, and how to deal with team conflict.
[READ LESS]
Produced by: Ed4Online
For most working adults, days are filled with multiple tasks and deadlines. This is especially true in healthcare as you have to do all your work while also considering the needs of those in your care....
[READ MORE]
For most working adults, days are filled with multiple tasks and deadlines. This is especially true in healthcare as you have to do all your work while also considering the needs of those in your care. Chances are you have more things you want to do than you have time to do them. You can’t “find more time”, but you can do a better job of deciding what to spend your time on. Goal setting lets you choose how you want to spend your time, and when you set and then meet a goal, you feel satisfied and accomplished. This course discusses how to better manage time by setting goals for both your personal and professional life.
For most working adults, days are filled with multiple tasks and deadlines. This is especially true in healthcare as you have to do all your work while also considering the needs of those in your care. Chances are you have more things you want to do than you have time to do them. You can’t “find more time”, but you can do a better job of deciding what to spend your time on. Goal setting lets you choose how you want to spend your time, and when you set and then meet a goal, you feel satisfied and accomplished. This course discusses how to better manage time by setting goals for both your personal and professional life.
[READ LESS]
Produced by: Ed4Online