Leadership and Frontline Supervision - Crisis Intervention and Conflict Resolution
Produced by: VeReality
As the frontline supervisor you need to understand your role and responsibilities in responding to and supporting your staff through a crisis situation. It is also important to understand and value the debriefing process and to supervise others during times of conflict. Crisis as discussed in this module will focus on interactions between staff members and between staff and individuals.

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Leadership and Frontline Supervision - Crisis Intervention and Conflict Resolution