Care Coordination and Transition Management: Education and Engagement of Patients and FamiliesCE
Produced by: AAACN - American Academy of Ambulatory Care Nursing
Patient education is a process of assisting individuals to learn about their health care and influence behaviors to increase health and independence. Education of families is important in supporting the patient with the expectation that patients and families will adapt and apply health practices to improve health care outcomes. To achieve this goal, patients and families need to understand health, illness, and influencing factors through communication that meets their level of understanding in a manner that is respectful and engaging. A review of education principles and theories of learning which support the RN in the CCTM role will be discussed, as will methods to assess patient and family learning needs that promote an open learning environment in which they can work toward self management and optimal health. Purpose Statement: The purpose of this activity is to enable the reader to identify methods to assess patient and family learning needs, create learning opportunities, and promote an open learning environment in which the learner works toward self-management and optimal health. Requirements for Successful Completion: 1. Read the PDF handout which is the chapter of the CCTM Core Curriculum that corresponds with this activity. The Care Coordination and Transition Management Core Curriculum was produced by the American Academy of Ambulatory Care Nursing (AAACN). 2. Complete the activity in its entirety. 3. Complete the online CNE evaluation. Faculty, Planners and Authors Conflict of Interest Disclosure: Faculty, planners, and authors have no disclosures to declare. Commercial Support and Sponsorship: No commercial support or sponsorship declared.

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Care Coordination and Transition Management: Education and Engagement of Patients and Families