Care Coordination and Transition Management: Coaching and Counseling of Patients and FamiliesCE
American Academy of Ambulatory Care Nursing (AAACN)
Coaching and counseling of patients and their families is an important dimension of the RN in the CCTM role in order to develop a trusting relationship and provide health information and guidance in setting goals and accessing resources. Acknowledging and utilizing the strengths of patients’ existing support structure is vital. Strategies will be discussed to assist the RN in the CCTM role in empowering patients and families. The RN in CCTM works with patients and families to understand and cope with their illness and navigate the health care system to access appropriate care, build strong partnerships with providers, and influence their outcomes. Purpose Statement: The purpose of this activity is to enable the learner to utilize the existing strengths of the care team to create innovative ways to engage patients and families in the care plan. Requirements for Successful Completion: 1. Read the PDF handout which is the chapter of the CCTM Core Curriculum that corresponds with this activity. 2. Complete the activity in its entirety. 3. Complete the online CNE evaluation. Faculty, Planners and Authors Conflict of Interest Disclosure: Faculty, planners, and authors have no disclosures to declare. Commercial Support and Sponsorship: No commercial support or sponsorship declared.
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      Care Coordination and Transition Management: Coaching and Counseling of Patients and Families